STEERING07/17/2026
Driving on May 20, 2026 near my home in Florida, power steering assist failed suddenly making it very difficult to steer. Red light on dashboard lit up indicating steering failure. According to a search of the NHTSA records, this is a known issue with these cars. (NHTSA Campaign 15V452000, Audi Action Code 48M1. If I had been on a highway or busy street, the sudden failure would have likely caused an accident. The car was towed to Windemere Automotive in Naples, Florida. The steering rack was defective and replaced, at a cost of $4700. Letter written to Audi of America, INC about this incident. I received no response. This event occurred with no warning, an no previous hint of a steering problem.
SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM07/01/2026
1) Rear subframe supports differential, axels, suspension, brakes, wheels and tires 2) If rear suspension fails , above noted assemblies will fall out of the car 3) Yes, dealer and independent garage have inspected and condemned 4) Manufacturer is aware of the problem, 5) No warnings or messages appeared, 6/29/26 at garage for oil change, garage was installing a subframe for another q5 so he was familiar with the issue
SUSPENSION05/19/2026
My Q5 failed inspection due to a rusted subframe, so badly there is a huge hole in it. The dealership sent photos and notes to Audi but the dealership claims Audi denied my warranty claim (12 Year Corrosion Warranty) because it's not a body panel (the verbiage used in the warranty). However, Audi customer service told me it was because the dealership wrote a note that it was due to neglect. This is a safety defect that I was unaware of until now - I keep up with oil changes, have my car inspected every year and was never made aware of the problem until now so how would I be expected to know what was happening beneath my car. I've done lots of research online and this seems to be on the verge of becoming a common issue seen in 2010-2017 Q5s. So much so, there's a law firm investigating it like DiCello Levitt - could be a design flaw, there is a plastic covering known to trap moisture and debris. I also don't live in an area that gets much snow, some years we don't have any and I get monthly car washes.
STRUCTURE05/03/2026
Mechanic was checking the car and noticed subframe is rusted through underneath the plastic cladding. Audi dealers should cover this under warranty as it’s a safety issue. This happened due to poor designing.
FUEL/PROPULSION SYSTEM05/01/2026
I am reporting a safety issue involving my 2016 Audi Q5. The vehicle previously underwent recall 20Z8/20W9, which addresses fuel pump flange cracking that can cause fuel leaks and fuel vapor odors. Despite this recall repair being marked as completed, I am now experiencing a strong gasoline smell inside the cabin. This appears to be the same condition the recall was intended to fix. When I called the authorized Audi dealership (Audi San Jose), I was told I would be responsible for diagnostic and repair costs because the recall had already been completed and is no longer covered. I believe this indicates that: The recall remedy may have been ineffective, or The defect has reoccurred This presents a potential fire hazard and safety risk. I am requesting that this issue be reviewed, as it appears the recall did not adequately resolve the safety defect. Date issue first noticed: [04/27/2026] Mileage at time of issue: [101k] Thank you.
ENGINE01/29/2026
I am reporting a defect related to carbon buildup in the Secondary Air Injection (SAI) system on my 2016 Audi Q5 3.0L Supercharged (engine code CTUC). My vehicle has been diagnosed by an Audi dealer with DTC P0491 – Secondary Air Injection System Insufficient Flow, and restricted secondary air flow has been confirmed through Audi-authorized diagnostics. This failure mode is described in TSB 2014569 and TSB 2014665/4. I discovered this when the check engine light illuminated and I sought a diagnostic from the dealer which cost me $249. Audi has acknowledged this condition as a defect in other vehicles by issuing Warranty Extension U19 (10 years / 120,000 miles), which covers carbon buildup in the secondary air injection ports. However, Audi denied U19 coverage for my vehicle solely because my VIN is not included in the warranty extension population. This condition results in increased emissions which impact the environment and which will cause the vehicle to not pass the emissions inspection required for registration. Audi has not provided any technical explanation distinguishing my vehicle from those covered under U19, despite identical fault codes, failure mechanism, and required repair procedure. The repair involves removal and cleaning of carbon buildup in the cylinder head secondary air ports and is quoted at approximately $2,500.
FUEL/PROPULSION SYSTEM01/18/2026
I was driving down the highway and all of a sudden my sunroof exploded. It sounded like a loud gunshot. I got off the exit pulled over and I saw that my sunroof was shattered. On my Audi Q5 2016.
FUEL/PROPULSION SYSTEM08/17/2025
While driving and when parked, a strong odor of gasoline enters the cabin and garage. This poses a significant risk of fire and health hazards from fumes. The issue relates to the fuel system. The vehicle was previously serviced for the 2017 fuel system recall, but the problem has reappeared. This defect puts my safety and the safety of others at risk because it could result in a fuel leak and possible fire. The problem has not yet been confirmed by a dealer during this recurrence, but it has been persistent and makes the vehicle unsafe to drive. No warning lamps or dashboard messages appeared before or during the problem.
AIR BAGScrash04/21/2025
Vehicle: 2016 Audi Q5 2.0 Premium Plus Date of Incident: March 31, 2025 I was in a front-end collision at approximately 20–25 mph when I struck a concrete pole. The impact was hard enough to severely damage the vehicle—the pole intruded deep into the engine bay, fluids leaked, and the front end was totaled. Despite this, none of the airbags deployed. As a result, I sustained multiple injuries: Severe bruising across my chest and stomach from the seatbelt A head injury and forehead swelling from hitting the steering wheel Persistent pain in my neck, chest, and abdominal area since the accident I have photo evidence of the injuries and damage, and family members who witnessed my condition via FaceTime shortly after the crash. I have checked both the NHTSA and Audi recall databases using my VIN, and there are no open recalls listed for this vehicle. I was never notified of any safety concerns or service requirements regarding the airbags. This is extremely concerning and I believe the airbag system may have failed in a situation where it was clearly needed. Please investigate this issue, as it poses a serious risk to driver safety.
FUEL/PROPULSION SYSTEM,LANE DEPARTURE04/01/2025
Paid for fuel pump when should b covered on recall
UNKNOWN OR OTHER03/07/2025
The vehicle had a oil leak that began in 2022 right after I bought the vehicle used. The light continued to come on indicating low oil. Eventually, they found a leak in the pistons. They were replaced. Again in 2023 a leak was found near and around the upper timing gasket and vacuum pump. Now 2025, a new leak is found transmission line and the dipstick.!
UNKNOWN OR OTHER03/04/2025
I just purchased car and was told of no recalls
Showing 12 of 77 complaints.
