STEERING,SUSPENSION,ELECTRICAL SYSTEM06/18/2025
I was driving hit a puddle of water, then all the sudden my power steering went out. I took it in to get looked at, and I'm being told it will cost several thousand dollars to fix the power steering. In addition, this vehicle has air in the suspension, but it now makes sounds when it lifts and takes a longer period of time to lift than normal. Something is effected in my suspension, as well. My vehicle only has 67,689 miles on it, and it should not be having power steering problems from driving through a puddle of water. Lastly, after calling in to Audi, they did a search for the warranty, and Audi did add an extended warranty on the power steering of 125,000 miles or 10 years, which ever occurs first. This means they know about the power steering issue, and with my car being just over 10 years old, the power steering is not covered. I also know a friend who has a 2015 S6 Audi with just under 125,000 miles on it. It happened to him, as well. I will let him know he needs to report the issue, because there is a clear power steering or electrical problem. I have no power steering as of now, and to me, this is a safety issue. I believe something electrical got shorted out which is causing the power steering to be manual steering and problems with suspension when lifting. I'm mainly concerned with the power steering going out with under 70k miles and it takes a lot of effort to drive this. I shouldn't be driving the car right now, but I have not choice at the moment.
UNKNOWN OR OTHER07/03/2023
2014 AUDI S6- Consumer states " I am writing to file a claim for a vehicle recall on my 2014 Audi S6. The date of the recall is March-20-2022. The NHTSA Campaign# is 22V-178. The Audi Recall# is 21H7. The specific defect that is being recalled is Turbo failure. In early 2021, I experienced multiple problems with my vehicle that were consistent with the recall, such as Rough Idling, Difficult to Start, and Stalls. It was fixed at a local Audi dealership in May-2021 (prior to the recall announcement). I was responsible for the repair expenses, which totaled $4198.29, for the Turbo and oil strainer replacement. When I became aware of the recall, I filed a claim with Audi to request reimbursement. Audi's recall website indicates that there are no recalls pending for my vehicle, but the Model Year/Model/Engine/Issue is consistent with the scope of the recall. In over 7 months after filing the claim, I have not heard back from Audi even after repeat inquiries. I would like NHTSA's help to get reimbursement from the OEM. Please contact me if any additional information is needed, such as a copy of the repair invoice. Thank you for your time and attention to this matter.
ENGINE06/10/2023
I am writing to formally lodge a complaint regarding the persistent and premature failure of motor and transmission mounts on the 2014 Audi S6, manufactured and sold by [Automaker Company Name]. This issue has resulted in significant inconvenience and financial burden and, more importantly, poses profound safety implications for the passengers and drivers of affected vehicles. Background: I own a 2014 Audi S6 with Vehicle Identification Number (VIN): [XXX]. Since purchasing the vehicle in 2018, I have experienced repeated failures of the motor and transmission mounts at alarmingly low mileage intervals. The motor mounts have been malfunctioning and requiring replacement approximately every 20,000 miles. This recurring issue has not only resulted in significant expenses but also raised serious concerns about the overall safety and reliability of the vehicle. Safety Implications: The failure of motor and transmission mounts has severe safety implications for the passengers and drivers of the affected vehicles. When these crucial components fail prematurely, they can cause sudden and unexpected movements and vibrations in the engine and transmission systems, compromising the vehicle's stability, control, and overall safety. This defect can potentially lead to accidents, injuries, or even fatalities, both for the occupants of the Audi S6 and other road users. Financial and Non-Financial Consequences: The repeated failure of motor and transmission mounts has imposed significant financial and non-financial burdens on me as an owner. The cost of multiple replacements and repairs is high and unreasonable for a vehicle of this caliber. Moreover, the frequent breakdowns have caused significant inconvenience, as I have had to endure extended periods of vehicle downtime, repeated trips to the service center, and associated expenses for towing and alternative transportation. Request for Resolution: Considering the seriousness of this matter, I request that AUDI USA i INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ENGINE08/24/2022
Camshaft Actuator, Camshaft positioner, Camshaft sensors. No warning or dash lights, car abruptly stopped on Highway while traveling 65mph 15 hours after Audi replaced replaced both fuel pumps and oil screen recall fix. Inspection of entire vehicle was done at time of recall fix and fuel pumps replaced. This is the second time in 30k miles that the camshaft components failed without warning. This is a major job and very expensive. Why hasn't this issue been recalled?? This is a safety hazard and a public safety issue. This could have caused a fatal accident while I was driving my family the store.
ENGINE08/18/2022
Two months into owning the car, my turbo failed. Car was towed to dealership and are trying to charge me 11,000$. 2 weeks into owning vehicle. Noticed oil level at minimum. Call dealer and was advised to add oil. Never was told to come into service to have it checked. Upon further investigation, I had found out first week of august about recall. While and prior to purchasing. Dealership never informed me about any safety recalls. Previous owner had put on some aftermarket parts, which have nothing to do with faulty manufacture part. Oil strainer in turbo had failed and caused turbo failure. Dealer personnel have stated “There is nothing we can do for you. Your car is not eligible for a recall repair.” Whilst Audi of America had stated that it is a manufacturing fault and they should repair and inspect. My car has been at the dealership for over a month, has not been touched, nor inspected for this. Was told today 08/17/2022 to return the loaner they had given me and “pick up my car” which is not operational at all. Have tried to reach out to the dealership numerous times, and am not received any calls back until today 08/17/2022 to retrieve my car. I have been treated rudely, and have been lied to and misinformed by Audi of Naperville Illinois since the day I purchased. Was verbally told my car was certified with warranty, but now all of a sudden, there is no certification. Sales man Amin had sold me the car. Was told by numerous Audi dealerships this car should not have been on the market. General manager Michael Margas has not been willing to compromise or come with a solution. Only solution was to give me 18 thousand for my car to trade in and a 900$ payment a month on another car which is 300 dollars more than what I have. He had also tried to give me a 1000$ “good will” to repair the parts. Also was told car was serviced 2 weeks prior to purchasing. Last service was December of 2018. I have the service records printed, recall incomp..
ENGINE AND ENGINE COOLING07/01/2022
The contact owns a 2014 Audi S6. The contact stated that the vehicle failed to start. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the repair would not be covered due to aftermarket parts. No additional assistance was provided. The contact stated the failure was due to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling). The failure mileage was approximately 78,000.
SUSPENSION,FORWARD COLLISION AVOIDANCE06/07/2022
While driving, received notification of a suspension fault. Was able to drive vehicle home, and found code for suspension C104600. Cleared code, and didn't see it return. Car sat a few days, and next time it was driven, received cascade of MIL warnings for suspension auto leveling failure, auto leveling headlights, adaptive cruise, lane keeping, and auto braking. Console advised to keep speed below 35 MPH. Had to quickly exit the road as result. Limped vehicle home on side roads, found codes across multiple systems. Suspension would not raise, and all coda would immediately return upon clearing. Vehicle was evaluated by local shop, and diagnostics show failed suspension air compressor and relay.
ENGINE03/30/2022
The turbo failed while driving the car at normal speed trying to enter freeway. Luckily I was able to get the car to the side of the road safely. The vehicle has always been serviced by Audi on prescribed intervals. After researching, I found a TSB on the oil screens that feed the turbos. The dealer (Audi Miramar, San Diego) told me this is not/was not a required repair and quoted me $16k to replace the turbos and replace the faulty screen. I ended up taking the car to another authorized Audi repair center and got them repaired for $9k. Audi needs to address this before someone has an accident.
ENGINE02/16/2022
Both turbocharger catastrophic failure due to clogged turbocharger oil screen.
ENGINE08/06/2021
EPC light and Engine light keep coming on and causing the car to go into limp mode while driving on highway at 55+ mph. This has happened three times. Each time I have taken the car back to Audi Marietta Jim Ellis. Each time I have paid thousands of dollars to remedy the problem. But other issues with the car engine keep arising. I have replaced the entire suspension at 60k miles... and Air struts at 70k. Engine mounts, Transmission mounts, replaced the battery twice. Dealership can not understand why the components are wearing out prematurely. The car is a safety issue and at this point I am fearful when I have to drive the car. This car is a lemon! But Audi will not buy the car back.
ENGINE04/26/2021
DURING A 500 MILE ROAD TRIP FROM IA TO MO I EXPERIENCED THE FIRST SYMPTOM. I WAS ABOUT 5 HOURS INTO THE TRIP, CRUISE WAS SET AT ABOUT 70MPH. ALL OF THE SUDDEN A 'SHUDDER' WENT THROUGH THE CAR, LIKE THE CAR COMPLETELY LOST ALL POWER FOR A MOMENT. GETS YOUR ATTENTION IN A HURRY! I CHECKED ALL THE GAUGES, AND THERE WERE NO ERRORS AND EVERYTHING APPEARED IN ORDER. WE WERE ABOUT 15-20 MINUTES FROM THE DESTINATION, SO WE DECIDED TO SEE IF WE WOULD HAVE ANY TROUBLE MAKING IT. WE MADE IT THE REST OF THE WAY DOWN WITHOUT INCIDENT. THE NEXT DAY WE HAD TO DRIVE BACK TO IA. IN GENERAL THE CAR DROVE OKAY. ALTHOUGH WE DID EXPERIENCE THE SHUDDER ABOUT 4 TIME ON THE TRIP HOME. I WAS SURPRISED THAT WE MADE IT, BASED ON THE FIRST SHUDDER. ONCE I GOT HOME I DECIDED TO INSPECT THE TURBOS, AS THEY HAVE A FAILURE HISTORY IN THESE CARS. I USED A BORESCOPE TO CHECK THE TURBOS. THE PASSENGER SIDE TURBO HAD OIL IN THE INTAKE, INDICATING OIL WAS LEAKING FROM THE TURBO COMPRESSOR SEAL. THERE WAS ALSO SLIGHT SCRAPING OF THE COMPRESSOR BLADES ON THE HOUSING, INDICATING THE INITIAL STAGES OF FAILURE. THE CAR WAS PARKED UNTIL I COULD GET A CHANCE TO PULL EVERYTHING APART. THIS WEEKEND I PULLED THE CAR APART. I FOUND A PLUGGED TURBO OIL SCREEN BURIED DEEP IN THE VEE OF THE ENGINE. THE ORIGINAL OIL SCREEN WAS DEFORMED IN THE DIRECTION OF OIL FLOW, INDICATING THE RESTRICTION TO FLOW THAT IT HAD CREATED. I HAVE ATTACHED PICTURES OF THE EXISTING OIL SCREEN AND A BRAND NEW OIL SCREEN HELD UP TO A LIGHT. THIS IS TO INDICATE THE LEVEL OF BLOCKAGE ON THE ORIGINAL SCREEN. CAR HAD 91,828 MILES WHEN IT WAS SCOPED. I HAVE OWNED 16 AUDI'S OVER THE YEARS, 9 WITH TURBOS. THIS IS MY FIRST TURBO FAILURE EVER. I HAVE TAKEN MANY OF THE CARS UP AROUND 200K MILES, WITH A FEW SURPASSING IT BEFORE BEING TRADED.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM04/04/2021
MY TURBO CHARGERS BLEW DUE TO OIL STARVATION WHILE DRIVING ABOUT 45MPH IN THE CITY WHILE DRIVING STRAIGHT.
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