FUEL/PROPULSION SYSTEM07/20/2026
The vehicle developed a strong, toxic odor of raw gasoline inside the passenger cabin and trunk area. The vehicle was brought to an authorized franchise, BMW of Sterling, where technicians performed a multi-point inspection. The technician confirmed that the factory plastic fuel tank assembly is structurally defective and leaking raw fuel from the top weld seams. The dealer provided an official invoice quoting $4,824.92 to replace the tank due to the fuel leak, noting it is an active hazard, but refused to cover the failure under BMW’s active 15-year/150,000-mile extended warranty for N20 plastic fuel tanks (SI B01 03 22). Driving a vehicle with raw fuel pooling on the exterior of the tank and migrating into the cabin creates an immediate fire hazard and health risk to occupants."
ENGINE02/23/2026
The contact owns a 2016 BMW 528i. The contact stated that the vehicle was repaired under an unknown recall, and after the recall repair, while driving at an undisclosed speed, there was an abnormal oil-burning odor entering the cabin of the vehicle. The vehicle was taken to a local Midas, where it was discovered that oil was leaking onto the engine. The vehicle was not repaired due to the cost. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,400.
EXTERIOR LIGHTING02/09/2026
I have 2016 BMW 5 series car, for past two to three years headlights are getting condensation inside on colder months. Dealer is not able to fix the condensation, they are advising to replace the headlights. Some of my friends replaced OEM headlights, but after few years they are started condensation, it’s looked like defect from manufacturer, I had few Honda vehicles older than my BMW car, they never had any condensation complaints. It’s look like manufacturer used cheap materials causing condensation, it is causing low light at night times may lead to accidents. Please look at this issue and consider it as a safety issue and please recall these headlights. Dealer is asking $2500 + $500 labor to fix each headlight. All of my friends are having same problem, I bet other BMW car owners too. Please issue a recall on this safety issue.
ELECTRICAL SYSTEM,STRUCTURE,ENGINEfire01/27/2026
On January 29, 2020, while driving my 2016 BMW 5 Series under normal operating conditions, the engine compartment caught fire without warning. Smoke and flames originated from the engine bay while the vehicle was in motion. I was forced to pull over and exit the vehicle immediately. The fire spread rapidly, and the vehicle was declared a total loss. At the time, both my insurance carrier and BMW representatives inspected the vehicle, but no definitive cause was identified. In January 2026, I received notification that this same vehicle is subject to BMW Safety Recall Campaign No. 24V-608, which states that liquid from the positive crankcase ventilation system can drip onto the water pump electrical connector, potentially causing a short circuit and, in rare cases, an engine fire. This recall describes the same failure event that destroyed my vehicle, which occurred before any recall remedy was available.
ELECTRICAL SYSTEM,ENGINEfire11/02/2025
My coolant line overheated. From the leaking water pump and pcv that exploded all over my engine causing it to overheat and now how has not turned back on. Ive been without a car for months and when I seen the recall and reached out to the dealer expressing my situation they said they would get back to me and have not called or emailed or even responded in months.
ENGINE09/12/2025
During initial cold starts there is blue smoke billowing from the exhaust for approx 20 seconds. The odor is horrible.
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL08/27/2025
A critical component failure has rendered my 2016 BMW 528xi inoperable and unsafe. The water pump failed, forcing the car into a safety "limp mode," limiting its speed to approximately 40 miles per hour. This issue mirrors NHTSA Recall 24V-608 regarding an electrical connector on the water pump that can short circuit, potentially causing a "thermal event or fire." The problem began with dashboard warnings about overheating, despite the coolant reservoir being full. Following these warnings, the vehicle entered "limp mode," posing a significant safety risk in normal traffic. The potential for fire is also a major concern. An independent service center has confirmed the water pump and its electrical connector as the point of failure. The failed component is available for inspection by a NHTSA investigator. I contacted BMW's customer relations line and was informed that no remedy is currently available. I must wait for an official letter before any action can be taken, including reimbursement. The representative did not provide a case number, making it impossible to track my complaint. The vehicle has not been inspected by the manufacturer, law enforcement, or an insurance representative. I am unable to transfer the title because the car cannot pass a safety inspection in its current state. I am in a severe catch-22: I must receive a recall letter for a vehicle that I am unable to finalize ownership of. This failure to assist an owner with a known safety recall has left me stranded with a dangerous, undrivable vehicle.
EXTERIOR LIGHTING08/22/2025
My driver headlight is constantly getting moisture trapped in it. It’s been replaced twice and the seals were checked, but it keeps happening and shorting out my headlight. It’s $4000 to fix. Just had it replaced 1.5 weeks ago and it’s broken already. I took it to bmw the moment I noticed the moisture was back and they told me it was fine. This is a widespread problem and they are not fixing their product
ENGINE08/21/2025
Multiple critical BMW engine components are manufactured from plastic, including the oil pan, coolant expansion tank, valve cover, and turbo inlet pipe. These parts are prone to premature failure from normal heat & stress, as confirmed by independent mechanics. Failures can cause sudden loss of oil or coolant, persistent oil leaks, overheating, loss of power, and roadside breakdowns. The use of plastic for an oil pan is concerning. Plastic cannot withstand impacts with common road hazards such as tire fragments, etc. Striking a retread at highway speed could easily crack the pan, dump all engine oil, and lead to catastrophic engine seizure, endangering people. In my case (2016 BMW 528i), several plastic components have already failed, including the oil pan, turbo inlet pipe, coolant expansion tank, valve cover, and multiple coil packs. While BMW considers coil pack replacement a normal maintenance item, there are widespread complaints of premature failures. Most of the heat-related plastic failures occur above 70,000 miles. Despite several related breakdowns, the previous owner and I avoided dangerous situations. These failures are widely documented by other owners online and by independent mechanics, who often recommend aftermarket aluminum replacements for improved safety and reliability. BMW is aware of these issues but continues to use plastic for critical components--they recently lost a class-action lawsuit related to internal plastic engine parts that caused catastrophic engine damage, showing prior knowledge of the risks. These failures also create environmental hazards, as leaking plastic oil pans & valve covers contaminate roads and driveways. Because repairs are $$$, many consumers delay fixing the problems, increasing both safety and environmental risks. This design prioritizes cost savings over durability and safety. These parts should be made of metal to withstand normal use and protect drivers, passengers, and the public from unnecessary hazards.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE08/16/2025
Coolant pump failure engine failure also caused fire in engine bay. Insurance inspector. Pre shop inspection. No light were on prior to explosion.
ENGINE07/29/2025
On [XXX], the coolant connector flange on my 2016 BMW 535d (VIN: [XXX] ) catastrophically failed, causing complete coolant loss. I immediately contacted BMW of Las Vegas and was instructed to drive it in despite fluid visibly leaking through the undercarriage. The next day, [XXX], BMW performed Recall 21V-907 (EGR cooler replacement), which involved draining and reconnecting the coolant circuit—but they left the failed flange in place. The failed flange connects directly to the new EGR coolant return hose installed under the recall. BMW had full access to the part but chose not to inspect or replace it. The dealer submitted a consequential damage claim to BMW North America, which was denied. The vehicle remains at the dealership unrepaired. This failure poses serious safety risks. Driving with active coolant loss could cause overheating, engine failure, or fire. Had I not stopped, this could’ve led to mechanical catastrophe. BMW re-pressurized the cooling system into a visibly broken flange, creating an unsafe condition. The failure was confirmed by BMW technicians and documented in a repair order. No warning lamps were active at the time of failure. I currently have an open case with BMW North America, but no contact has been made. I am requesting NHTSA review this matter as BMW failed to fully remedy a safety defect and ignored collateral damage tied directly to the recalled system. The failed part is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,ENGINE07/26/2025
Very often, when I change the gear to 'Drive' or 'Reverse' I get a message on the dashboard screen - "secure Vehicle against rolling" and the car DOES NOT move unless I shift the auto gear lever several times or sometimes shut off the engine to get back to normal driving. Once when I was in such a situation, no matter what I do, the error message would not go away and I had to call the tow truck to get home. And when tow truck person brought the car home, the problem fixed itself!! I only have 81000 miles on this car. It is a very serious safety issue as far as I am concerned. PLEASE HELP.
Showing 12 of 82 complaints.