SERVICE BRAKES01/31/2026
1. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. 2. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. I am reporting safety issues that were never addressed by BMW North America, and for which I received no notification. Although I purchased my vehicle used, I registered it with BMW USA. The vehicle is out of warranty, but it is affected by the conditions described in SIB 34 05 17 and SIB 31 01 12. BMW USA is refusing to correct these defects, despite their clear safety implications. I was never informed of these issues by BMW USA.
ELECTRICAL SYSTEM,STRUCTURE,ENGINEfire10/25/2025
My 2011 BMW 550i experienced an unexpected fire in my driveway while my wife and I were sleeping. The fire nearly caused our house to catch fire and also resulted in damage to my BMW Z4. I would appreciate the opportunity to speak with someone regarding this matter. For your reference, the last seven digits of my VIN are [XXX] . You can reach me at [XXX] or via email at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE AND ENGINE COOLING01/17/2025
The contact owns a 2011 BMW 550I. The contact stated that oil was leaking from the vehicle. The engine warning light was illuminated. The vehicle was taken to the local dealer, who declined to service the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. No additional assistance was provided. The failure mileage was approximately 70,000.
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER04/17/2024
Vehicle displays Transmission Malfunction & DSC and xDrive malfunction, this vehicle is available upon request for inspection. Currently been to two dealerships and all I got from the first dealership is to replace transmission at 59k mile. I purchased a used transmission same problem exist in the replacement transmission. As I was driving on highway, the transmission began displaying message above and caused the vehicle suddenly slow down without warning lights causing me to avoid an accident by pulling over to avoid being rear ended. The problem has been reproduced by dealer: tech and service advisors manager( authorized to drive) and he charge me for a tow even after I mention to him I have AAA if he needs it. Service manager stated that it may need the mechatronics unit which $4k for part but they’re unsure because they didn’t take it apart but it’s a known issue. They mention that it’s a known problem for the TCM (mechatronic valve throttle body control module to go bad). Manufacturer has not inspected vehicle. So currently it’s at BMW of Owings Mills get a second opinion.
ELECTRICAL SYSTEMfire01/07/2024
Vehicle was parked while running errands, returned to leave and it would not start. Went to trunk to check battery connection and found that the positive battery cable had burnt in two where it connects to cable that runs to the engine compartment. Carpet cover and sound deadening coating had burnt and cable fell through trunk floor on top of gas tank. Car was towed and insurance refused to replace what caused fire, only what burnt from source ie. carpet cover and floor but not wiring. BMW dealer reports they don’t know what caused cable to overheat.
ENGINE09/05/2023
The contact owns a 2011 BMW 550I. The contact stated that after having an oil change performed, he noticed white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic, where it was diagnosed with a stem valve cover failure. The contact was informed that the valve cover needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,500.
UNKNOWN OR OTHER04/02/2023
I purchased this car from a used dealer ship, drove it for less than a month. Then it started misfiring. I paid the car off in cash so I decided to change all of the coils and spark plugs so I did that outta my own pocket also. They put an insert inside of my 2nd spark plug so I need up getting it out and it wasn’t even a spark plug to my car. I was driving and it locked up the engine on me. I have a free engine replacement on this car right ? Any recalls that can fix this problem for me
ENGINE AND ENGINE COOLING03/21/2023
The contact owns a 2011 BMW 5 Series. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed as a camshaft failure. The contact related the failure to NHTSA Campaign Number- 14V176000 ( Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was 67,000. The VIN was not available.
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER08/04/2022
I started my car to drive to an appointment and noticed that the car was jerking/bucking as I pulled out of my driveway onto the main road. I was unable to accelerate appropriately for oncoming traffic behind me because the car was jerking violently and it was a bit scary since this had not happened before. This continued for several days, primarily when I would attempt to drive the car in the morning. On one occasion the drive train malfunction light illuminated as I was making my way to an appointment at the Veterans Administration and I had to gingerly turn the car around and head back home. Someone could have ran into me because the car didn't have much power. What followed next was the inability to get my car to move when it was placed in reverse. I took the car to the dealership and was told that the car's transmission needs to be replaced ($11,000) because the car is trying to drive in reverse and first gear at the same time. What?!! In over 20 years of servicing BMW's, they have never seen a situation like this. I don't believe I should bear the cost for this when I bought a pretty expensive car in good faith, which has only 80,000 miles.
POWER TRAIN,SEAT BELTS,ENGINE02/27/2022
DRIVETRAIN MALFUNCTION COMES ON DASH, DUE TO TIMING CHAIN BEING OUT OF "TIME" MEANING THAT THE CRANSHAFT AND CHAIN HAS MOVE OUT OF PLACE, THIS REPAIR IS ESTIMATED TO COST ABOUT 10K, OTHER VEHICLES OF THE THIS TYPE ARE ALSO INCLUDED, THE RECALL FROM BMW IS CALL THE "N63 CUSTOMER SERVICE PACKET", N63 IS THE KIND OF ENGINE THAT THIS CAR AND OTHER IN SIMILAR SERIES AND YEARS ARE KNOWN AND INNEVIDATABLE TO PREVENT SINCE ITS A MANUFACTURER MISTAKE. I PERSONALLY LOST OUT ON A LOT OF MONEY DUE TO THE PROBLEM THAT LANDED IN MY HANDS.
EXTERIOR LIGHTING07/06/2021
light assembly has became compromised with moisture , casued a total light failure ! repair cost is $4000.00
POWER TRAIN03/04/2021
BMW SAID THEY REPLACED THE STEM SEAL OR VALVE SEAL AROUND 50K MILES I GOT THE CAR AROUND 69K MILE AND AFTER IT HIT 90K MILE I STARTED TO SEE SOME SMOKE I REALLY DIDNT PAY ATTENTION UNTIL ONE DAY I WAS COIMING OUT OF MY HOUSE THEN THAT'S WHEN I SEEN THE BLUISH SMOKE I CALLED BMW AND SAID IF THE SHOP THAT DID THE WORK REALLY REPLACED THE SEAL CAUSE IF THEY DID AND FOR IT TO SMOKE AGAIN THE CAR HAS NOW 143K MILES AND I CAN'T SMOG IT CAUSE OF THE SMOKE IT WON'T PASS SMOG CHECK HERE IN CALIFORNIA
Showing 12 of 169 complaints.