POWER TRAIN,EXTERIOR LIGHTING,ENGINE04/21/2026
I am filing a safety complaint regarding a catastrophic timing chain failure on my 2014 BMW X3 xDrive28i equipped with the N20 engine. While driving, the timing chain and oil pump drive chain failed without warning. This is a well-documented defect on BMW N20/N26 engines that has been the subject of extended warranties and numerous consumer complaints. This failure can cause sudden engine seizure, immediate loss of power steering and braking assist, and creates a serious risk of crash while the vehicle is in motion. BMW issued an Extended Limited Parts Warranty for this exact defect (timing chain and oil pump drive chain), acknowledging a manufacturing defect. However, BMW is refusing to cover my repair even though this is a known safety issue affecting thousands of vehicles. The vehicle had been properly maintained, and there were no warning signs before the failure. I purchased the vehicle in October 2021, and this defect occurred during normal use commuting to work. The cost of repair is extremely high due to the internal engine damage caused by the timing chain defect. This is not normal wear and tear. This is a known design/manufacturing defect that BMW has been aware of for years. Also, when I purchased this vehicle, the headlights, and taillights on the hatchback were not working. I had brought this up to the dealership they replaced the headlights, but did not address the tail lights. I am requesting that NHTSA investigate this defect further, and the tail lights as these failures create a significant safety hazard for drivers and other vehicles on the road.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM12/22/2025
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the engine overheating and the check engine warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was towed to the residence. The dealer was made aware of the failure. The contact was informed that only a shield had been replaced. In addition, the contact was informed that the failure was not covered or associated with the recall repair. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer, and the recall repair was performed. In addition, the contact stated that the failure occurred after the vehicle was retrieved. The contact stated that directly after driving the vehicle, the dealer was made aware that there was an issue with the vehicle after the recall repair was performed. The contact was assured that the vehicle was fine, and the vehicle was test-driven to ensure that there were no issues with the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 171,150.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM08/20/2025
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
SERVICE BRAKES, HYDRAULIC07/07/2025
The contact owns a 2014 BMW X3. The contact stated that while operating the vehicle, the braking system malfunctioned and erroneously activated, causing the brakes to grab. The vehicle was taken to a dealer and the brake caliper and brake lines were flushed; however, the failure persisted. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V627000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 123,286.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM06/06/2025
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM06/04/2025
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ENGINE05/29/2025
The contact owns a 2014 BMW X3. The contact stated while driving 60 MPH, the vehicle lost motive power. There was an abnormal winding sound coming from the vehicle. The contact stated that while depressing the brake pedal, the brake was inoperable. The contact activated the parking brake to stop the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Technical Service Bulletin: SIB: 11-03-17. The vehicle was towed to the local dealer where it was diagnosed and determined that the timing chaining needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE04/26/2025
There was a recall back in October 2024 and there still is no remedy as of yet and it can cause a fire risk.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM04/24/2025
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM04/16/2025
The contact owns a 2014 BMW X3. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 158,897. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM04/01/2025
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM03/26/2025
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Showing 12 of 84 complaints.