POWER TRAIN,ENGINE06/29/2026
I purchased my vehicle around Labor Day of 2020. I still own and operate the vehicle. Since I have owned my vehicle, I have repeatedly been told my turbos are leaking oil, etc. I have even had several oil leaks repaired on my car. Fast forward six years, and I am buying 5 quarts of oil every two weeks and topping up the oil in my vehicle every week, at least 2-3 quarts per week. I also have smoke coming out of the tail pipes intermittently. The car also smells like it is burning oil, but there are no visible oil drips on the ground currently. I discovered by research there have been two lawsuits: Isley v. BMW of North America LLC, et al., Case No. [XXX] in the U.S. District Court for the District of New Jersey ([XXX] [XXX]), and Bang v. BMW (Original [XXX]) ([XXX]). I have had repeated documented repairs and I never received a notice for these cases. I need my vehicle repaired and I need BMW to take ownership of this defect. I never received one notice regarding these lawsuits, or I would have had my vehicle repaired. I only have 102,000 miles (currently), so my vehicle should be covered in terms of mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM01/20/2026
The contact owns a 2014 BMW X5. While the contact's daughter was attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the 12-Volt battery and the auxiliary battery needed to be replaced. The vehicle was repaired; however, the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was towed to an independent mechanic who specialized in foreign-made vehicles. The vehicle was diagnosed, and it was determined that the water pump was constantly running and was draining the 12-Volt battery. The mechanic determined that the water pump needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not associated with the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 160,000.
SUSPENSION01/14/2026
I own a 2014 BMW X5 diesel, after the 4 yr warranty expired, my car has had 2 times driveshaft/drivetrain/differential replaced. Valve cover leaking. Chassis stabilization error, suspension/air pump problems, at this moment i have an initialization of driving stabilization error message. Please see what is going on with these expensive cars that after 4 yr warranty give all kind of problems. ThanksTeresa
Other/I am not sure01/07/2026
Product: Diono Monterey 2XT Highback Booster Issue type: Child restraint usability / fit concern There is a significant height usability gap between Diono’s convertible seats and the Monterey 2XT booster. My child is approximately 32”–40” tall and cannot safely use either seat, leaving no appropriate Diono option during this growth range. This presents a real-world safety and usability issue for caregivers attempting to follow manufacturer guidance. I have attempted multiple direct contacts with Diono for clarification or exchange options, but no functional escalation contacts exist. This complaint is submitted to document the usability gap and request manufacturer review and some kind of help in rectifying this clearly safety issue. Thank you for your attention to this matter.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM05/13/2025
The contact owns a 2014 BMW X5. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The contact stated that after several attempts the vehicle started and driven to a service center where the battery was replaced; however, the contact became aware that the battery was draining abnormally. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the water pump was leaking onto an electrical plug connector, causing the vehicle to short circuit. The contact stated that the water pump was replaced, and a shield was installed over the connector. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); as a possible cause for the failure however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 101,078.
ENGINE05/06/2025
Due to issues in the engine design the timing chains become loose and get excessive slack. BMW has revised the design multiple times but the corrective action requires complete removal of transmission and engine to replace all timing chain components. Unfortunately my engine has suffered timing chain failure and requires replacement. This leads to engine failure while driving and unsafe conditions.
FUEL/PROPULSION SYSTEM03/19/2025
High Pressure Fuel Pump failed without any sensor notification or prior indication causing the car to suddenly go into safety mode shut down and lose all propulsion while driving at speed. This is a known NHTSA recall issue Part 573 Safety Recall Report 21V-586 specific to 2014 BMW X5 xdrive35d. Attempting to understand WHY this VIN is not included in the recall list especially in light of the fact the resulting catastrophic failure defined is exactly why the recall was supposed to prevent.
ENGINE AND ENGINE COOLING01/21/2025
The contact owns a 2014 BMW X5. The contact stated while driving 65-70 MPH, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact drove to the residence. The following day, the vehicle was towed to SLM Auto Care LLC - Audi VW BMW Porsche, where it was diagnosed that the N63 engine had failed and needed to be replaced. The mechanic also informed the contact that the N63 engine was known to consume excessive oil. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The The failure mileage was approximately 78,000.
FUEL/PROPULSION SYSTEM01/09/2025
Vehicle shutoff at high rate of speed causing me to not have power steering or brakes. This was very frightening and lucky to not cause a major accident. This was due to the High Pressure Fuel Pump failing that has extended warranty but should be a recall as this is very dangerous.
FUEL/PROPULSION SYSTEM12/30/2024
Almost caused a major accident when High Pressure Fuel Pump failed unexpectedly while driving. Good thing my family was not in car when this happened. This is completely unacceptable and should be recalled on this vehicle just like many others of this model. I have included picture of metal shavings in fuel system from high pressure fuel pump failure.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM12/12/2024
High Pressure fuel pump failure
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM11/13/2024
The contact owns a 2014 BMW X5. The contact stated while driving approximately 15 MPH, the contact discovered that there was water leaking from underneath the vehicle. No warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The vehicle was towed to a dealer where it was diagnosed that the water pump had leaked onto the battery and the water pump, and the battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 159,878.
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