SUSPENSION08/09/2020
AT 70,000 MILES MY CHECK ENGINE LIGHT WENT ON. I IMMEDIATELY TOOK IT TO MY MECHANIC WHO SAID IT'S THE TIMING CHAIN. HE NOW HAS MY CAR COMPLETELY TORN APART SO HE CAN FIX THE OUTRAGEOUSLY EXPENSIVE ISSUE.
UNKNOWN OR OTHER11/26/2019
BOTH FRONT TURNING INDICATORS ARE BROKEN. THE RIGHT TURNING INDICATOR WAS FIXED BY MY HUSBAND AND QUIT WORKING 2 DAYS AFTER HE GOT IT WORKING. A FEW DAYS LATER THE LEFT TURNING INDICATOR STOPPED WORKING.
POWER TRAIN12/24/2018
CAR SHUTTERS AND BUCKS AT SPEEDS AROUND 39-55 , NO CHECK ENGINE LIGHT AND I TRIED MULTIPLE TIMES TO CONTACT CADILLAC WITH NO HELP AT ALL ! THE DEALER I DEALT WITH CLOSED ABRUPTLY WITHOUT NOTICE !
ENGINE08/21/2018
MY TIMING CHAIN FAILED AT 70,000ML, THERE IS A SB-10043857-3386 BULLETIN NO:11340B :DATE:JULY 2012 THAT SHOULD COVER MY VEHICLE FOR FREE TIMING CHAIN REPLACEMENT. GM DOES NOT WANT TO HONOR THE REPAIR EVEN THOUGH THEY HAVE ISSUED THIS SB. PLEASE HELP. MY VEHICLE IS MANUFACTURED IN 2009 IN MEXICO (DATE ON DOOR TAG) AND IT SHOULD BE PART OF THIS RECALL. PLEASE HELP.
SERVICE BRAKES02/20/2018
WHILE MOVING, ON A CITY STREET,SMOKE CAME FROM THE ENGINE COMPARTMENT AND THE BRAKES NO LONGER FUNCTIONED.
STEERING05/15/2017
LOSS OF POWER STEERING WHILE DRIVING. HARD TURNING.
STEERING05/01/2017
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME STIFF AND REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT SHE WOULD NEED TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO PAY FOR THE REPAIR AND PROVIDED CASE NUMBER: 8-909379197. THE FAILURE MILEAGE WAS 30,000.
VEHICLE SPEED CONTROL08/30/2016
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE REDUCE ENGINE SPEED WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ACCELERATOR PEDAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,762.
SEAT BELTS05/17/2016
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. THE CONTACT STATED THAT THE SEAT BELT WAS FRACTURED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE DRIVER SUSTAINED MULTIPLE MINOR LACERATIONS ON THE LEFT FOREARM DUE TO THE FAILURE, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
POWER TRAIN03/03/2016
CAR JERKS AND SHUDDERS HEAVILY WHEN ACCELERATING AT 2000 RPM OR BETWEEN 40 AND 60 MPH. CHANGED TO NEW DRIVE SHAFT, TRANSMISSION REBUILT BUT NOTHING WORKS. IT IS A SERIOUS SAFETY CONCERN. IT HAPPENS AT HIGHWAYS.
VEHICLE SPEED CONTROL,ENGINE11/18/2015
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHILE DRIVING AT 30 MPH, THE "REDUCE ENGINE SPEED" WARNING MESSAGE ILLUMINATED WHICH CAUSED THE VEHICLE TO DECELERATE TO 5 MPH ON THE HIGHWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,073.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM11/18/2015
REDUCE ENGINE SPEED KEEP POPPING UP AND WILL NOT LET YOU DRIVE OVER 10MILES PER HR
Showing 12 of 27 complaints.