Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2020 Chevrolet Express Passenger 2500 — assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its 17-character VIN to decode that exact car — its engine, trim, assembly plant and factory equipment — alongside these records. Free, no account.
Run a VIN →Recalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Chevrolet Express Passenger 2500 year.
No EPA fuel-economy match for this model (naming may differ or it predates EPA records).
Rated configuration: 2020 Chevrolet Express Passenger 2500 VAN RWD
The parts named most often across 16 owner complaintsfiled with NHTSA for this make, model and year — the closest free answer to “what is likely to go wrong?”
1 crash
Complaints are self-reported and skew toward problems people find alarming, so treat this as where to look, not a defect rate.
The contact owns a 2020 Chevrolet Express. The contact stated that while driving 60 MPH on the highway, the vehicle lost motive power and shuddered abnormally, causing the vehicle to decelerate to 40 MPH. The vehicle was pulled over and restarted; however, the failure persisted. The failure recurred while driving at 40 MPH on several occasions. An independent mechanic was unable to determine the cause of the failure. The vehicle was towed to a dealer, and the contact was informed that the VIN was not associated with NHTSA Campaign Number: 24V839000 (POWER TRAIN); and refused to provide a diagnosis without a visible fractured part. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 98,753.
The contact owns a 2020 Chevrolet Express. The contact stated that while driving at 60 MPH, the vehicle experienced a sudden loss of power and was shuddering while driving on the highway. The vehicle was pulled over to the side of the road and restarted; however, the failure reoccurred shortly afterwards while driving at 15 MPH. The contact stated that the failure had occurred on several occasions. The vehicle was taken to an independent mechanic, but it was not diagnosed. The vehicle was then driven to a dealer, where the contact referenced NHTSA Campaign Number: 24V839000 (POWER TRAIN); and associated the issue with the recall; however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
While driving this cargo van, the driver stopped in traffic to make a left hand turn. In the middle of the turn, the vehicle stalled out and would not immediately start, exposing the vehicle to nearly being hit by the oncoming traffic. When the vehicle eventually restarted, and later brought to a GM dealer for repair, it was discovered that the main ground cable had completely deteriorated. In our fleet of 15 GM vehicles, this is now the SEVENTH vehicle that has needed this main ground cable replaced. This is a serious issue that needs to be addressed.
Transmission issues at 50,00 to 60,000 miles
Transmission needed replaced at 50,000 miles
Certified mechanic said it needs a transmission.
Transmission needed replaced at 61,000 miles
Door latches on the side rear door need replaced every few months. Dealer charges $1300 to fix this issue on 8 of the 2020 Chevy Expresses that I we own.
Catalytic converter cracked at exhaust manifold @5 yrs, 34,600 miles. Known problem, denial, scam warranty allowing them to break ‘clean air act’ and scam customers into paying. On the hook myself for a fed law requiring manufacturers repair. At my shop getting fixed when they offered to fix after my mention of fraud! 3 years of claimed-broken welds in vans (doghouse over motor). I know of 4th year problem. Also not believing bad weld.Engineer friend says stress crack. Weak metal, no support due to flex pipe I believe. Cheap parts, money over safety again. And I have proof they do it and deny, misdiagnose, and lie. Criminal I think. Posting online about warranty scam. I was schooled in auto, small business owner. I know law! Given up on gov I’m sorry to say.
Transmission valve
Improper shift and hard jerking downshifts Which has been a continuous problem since September 22
Transmission needs to be replaced at 70k miles and I have had all scheduled service maintenance done. Vehicle jerks hard when shifting gears.
Showing 12 of 16 complaints.
HTTP 400 Bad Request