FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM06/04/2026
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 25 MPH, the vehicle stalled in the middle of the roadway an dfailed to restart. The contact stated that there was smoke coming from the engine bay. There was not warning light illuminated. The vehicle was towed to AAMCO Transmissions, where it was diagnosed that the water pump housing had split in half. The water pump was replaced. The contact stated that shortly after the repair, the thermostat gauge started fluctuating and the vehicle overheated. The vehicle was taken to JJ Auto Repair and Collisions, where it was diagnosed with catastrophic engine block failure. A new engine was purchased and installed on the vehicle; however, the vehicle suddenly stalled while driving 40 MPH. The vehicle was restarted and driven to the dealer, where it was diagnosed with alternator failure. The alternator and the battery were replaced. The contact stated that the vehicle failed to operate as needed. The vehicle was taken to AutoZone, where the battery was replaced. Additionally, AutoZone tested the newly installed alternator and determined that the alternator was faulty; however, several mechanics determined that the alternator was in good condition. The contact related the failures to NHTSA Campaign Numbers: 20V278000 (FUEL SYSTEM, GASOLINE) and 18V524000 (ELECTRICAL SYSTEM). The vehicle was not repaired. The manufacturer was notified of the failure but denied reimbursement for the expenses. The failure mileage was approximately 90,489.
STRUCTURE04/21/2026
The rear power slide doors are opening on their own with vehicle in motion. The power switch on the roof is off. We have 5 children. No warming lamps or issues this is a known issues will caravans
ELECTRICAL SYSTEM,AIR BAGS04/14/2026
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM04/07/2026
specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year
ELECTRICAL SYSTEM03/27/2026
The driver and passenger sliding door power lock actuator is not operating for my wife's 2017 Dodge Grand Caravan with about 44,000 miles. There is a Warranty Bulletin, number D-25-03, dated January 30, 2025 that extended the warranty to coverage to 10 years/ 100,000 miles. My wife's car should have been included in the cars with the problem and it is not included in the cars affected by the problem. Please include my wife's Dodge Grand Caravan in the recall for the extended warranty.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM03/16/2026
I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and poor communication during the repair process. The vehicle is a 2017 Dodge Grand Caravan. Before bringing it to the dealership, the vehicle was jerking when slowing or coming to a stop. On February 19, 2026, a diagnostic scan showed code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). At that time the vehicle was still drivable. On March 2, 2026, I brought the vehicle to the dealership and reported the jerking issue. I also asked that the throttle body and transmission be inspected. The dealership stated that the technician could not determine the cause of the problem but recommended maintenance repairs including tires, brakes, and rotor service. Based on their professional recommendation, I approved the repairs. On March 6, 2026, I picked up the vehicle and paid 1,416.21. I was told the vehicle passed inspection and a safety test drive. However, within approximately thirty minutes of leaving the dealership, the vehicle began jerking violently and shut off while I was driving. The vehicle had to be returned to the dealership. After the vehicle was returned, I was informed that the catalytic converter needed to be replaced. This was concerning because I had asked the dealership to check that component during the initial inspection. I was originally quoted about 2,800, and after discussions with management including Jim Fife, I paid 2,165 on March 14, 2026 for the catalytic converter repair. Despite paying a total of 3,581.21, the vehicle continued to show drivability problems. A new diagnostic scan showed codes P0420 and P219B (air-fuel ratio imbalance), suggesting the underlying issue may not have been properly diagnosed before replacing the catalytic converter. I attempted to resolve the issue.
POWER TRAIN03/11/2026
We purchased this car in 2019 at 55k miles. We had a transmission failed at 92k miles. My wife was left at a light and had to baby it home. It was replaced by a Mopar remanufactued unit that was supposed to be reinforced and have fixed parts from design flaws. A local dealership fixed it after several weeks and getting a loaned car. Next failure was 2 years later in 2023 at around 130k miles. This part was under Mopar 3 year 100k mile warranty and left my wife stranded on the road. The transmission was replaced by the local dealership this time cars were scarce and they didn't have a loaner. We had to get a rental and we're reimbursed. At 177k?miles it's happening again. I can't do this anymore. This transmission is defective and should be recalled. Timeline 92,000 miles – original transmission failed 130,000 miles – Mopar reman failed 180,000 miles – slipping, hard shifts, high RPM
ELECTRICAL SYSTEM,UNKNOWN OR OTHER03/11/2026
The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock. It did get stuck at one point , but then it unlocked. This is very dangerous when you have small children in car seats that you cannot get to. And because the door locks on the dodge grand caravans keep malfunctioning , you have to crawl through the back end of the vehicle , put the seats down to get to children in car seats to get them out of the vehicle. The cost to fix this is outrageous. Dodge grand caravan sliding door locks have thousands and thousands of complaints about malfunctioning, and not working. And needing to be replaced. Why are you not recalling this? This is a safety issue. Also , if this would have locked up when I was sitting in the back seat , I wouldn't have been able to get out because I am disabled. I would've been stuck in this dodge grand caravan. This is a safety issue that dodge needs to address immediately. When the door lock smell function and you can't get disabled adults out of a vehicle or small children out of a car seat that is a serious issue.
ELECTRICAL SYSTEM02/24/2026
I believe my door actuator on the driver’s side has failed as of 2/23/26 The door will not unlock. I cannot open or close it. The court case that was open has closed as of September 2025 and the recall is no longer active.
UNKNOWN OR OTHER02/14/2026
Seized sliding door latch. In an emergency we cannot exit threw the door. There was a recall on the door lock latch. Dealer will not repair do to the mileage.
POWER TRAIN,ENGINE01/29/2026
I am writing to formally request that the National Highway Traffic Safety Administration review and consider an investigation into a potential safety-related defect affecting 2017 Dodge Grand Caravan vehicles. My vehicle recently experienced a failure of the engine oil filter housing, which cracked and leaked oil and required an expensive repair. According to the repair facility, Pro Auto Service, this failure is not isolated. I was advised that the shop has repaired a significant number of identical failures over the past year, to the extent that replacement parts have at times been difficult to obtain. The repair facility also indicated that many similar failures have occurred in recent weeks, coinciding with extreme cold weather conditions. The oil filter housing is a critical engine component responsible for maintaining proper oil circulation and pressure. Failure of this component can lead to oil loss, reduced lubrication, engine damage, or potential engine shutdown if not immediately addressed. Because this defect directly impacts engine operation, it presents a powertrain-related safety concern. Based on the frequency of reported failures, the consistency across the same model year, and the apparent correlation with cold weather conditions, this issue appears to be the result of a design or material defect rather than normal wear and tear. I respectfully request that NHTSA review this matter for possible investigation and recall consideration to protect vehicle owners from unexpected engine failure and costly repairs. Thank you for your attention to this concern and for your continued commitment to vehicle safety.
UNKNOWN OR OTHER01/26/2026
Both of my sliding passenger doors have become stuck closed due to failed lock actuators. (The doors do not open when placed in the "manual" option either. They cannot be opened in any way.) This happened a few years ago, but my vehicle was past the original warranty period for any repairs, and there were no recalls existing. Last spring (2025), I received notification of an extended warranty period to have this problem fixed. The issue is that my vehicle was not eligible because by that point it was over 100,000 miles. Doors not opening renders the vehicle unusable or unsafe for any passengers besides the front seat passenger. I bought my Dodge Grand Caravan to be a family car, and I can only have one child ride safely with me. In the event of a wreck, passengers would be trapped in the vehicle. I have submitted this concern before, and I have written to the warranty company associated with Dodge. Dodge recognizes this is a common safety problem with the vehicles, as evidenced by the extended warranty for this issue. However, this is not a warranty concern; it is a recall concern due to safety.
Showing 12 of 410 complaints.