ELECTRICAL SYSTEM10/15/2025
Odometer Fraud. The contact purchased a 2014 Ford E-350. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 92,801. The contact later discovered that upon contacting the local DMV that the mileage was 114,252.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE09/01/2024
Carvana is attempting to sell this vehicle in Lehi, Utah. After speaking with the Ford dealership that worked on it for an “internal transmission repair” they told me the the vehicle’s engine is bad (full long block replacement is recommended and the dealership told me it’s dangerous) and needs a new engine. The previous owner was told this and then turned around and sold it to Carvana. I told Carvana this and they did nothing about it and it is still for sale. Please protect anyone looking to purchase this vehicle as it is not safe.
WHEELS04/12/2018
I WORK FOR THE UNIVERSITY OF CALIFORNIA SAN DIEGO FLEET SERVICES. WE HAVE SEVERAL 2014 FORD E-350'S IN OUR RENTAL FLEET. SOME TIME A FEW YEARS BACK MICHELIN RECALLED MANY OF THE LTX TIRES ON MANY OF OUR VANS. THE DOT CODE ON THE TIRES ON THIS VAN DID NOT FALL UNDER THE MICHELIN RECALL. AS YOU CAN SEE IN THE PHOTO THIS TIRE HAD A TREAD SEPARATION ON A REAR TIRE, VAN FULL OF PASSENGERS. WE ARE REALLY LUCKY THIS VAN DID NOT ROLL OVER. THIS HAPPENED TRAVELING ON THE HIGHWAY AT SPEEDS WITHIN THE POSTED LIMIT. THE TREAD AS IT CAME SEPARATED FROM THE TIRE DAMAGED THE UNDERCARRIAGE OF THE VAN & PULLED A LOOSE HEATER HOSE WHICH CAUSED COOLANT TO LEAK AND THE VAN OVER HEATED & LEFT A GROUP STRANDED IN THE DESERT. WE BELIEVE MICHELIN MAY WANT TO TAKE ANOTHER LOOK AT THE DATE CODES THAT SHOULD BE COVERED UNDER THIS RECALL. THE TIRE IN THE PHOTOS THAT STILL HAS TREAD WAS REMOVED FROM THE SAME VAN (SPARE POSITION) BEFORE IT FAILED. YOU CAN SEE IT WAS GETTING READY TO LOOSE THE TREAD AS WELL AND IT WAS NOT ON THE ROAD AND NOT EXPOSED TO EXCESSIVE SUN LIGHT. WE WILL SEND THESE TIRES BACK TO A MICHELIN DEALER & SEE WHAT THEY WILL DO FOR US.
SEAT BELTS,UNKNOWN OR OTHER02/22/2018
CPSC:MY 8 YEAR OLD GIRL SOMEHOW WRAPPED THE SEAT BELT AROUND HER WAIST. WHEN SHE UNBUCKLED, IT TIGHTENED UP. THE MORE SHE STRUGGLED THE TIGHTER IT GOT. I FINALLY HAD TO CUT THE SEAT BELT OFF.*DT *JS
WHEELS12/15/2017
STEEL RIM FAILURE. PURCHASED VEHICLE WITH 8000 MILES ON ODOMETER OCTOBER 2014. AS OF TODAY DECEMBER 2017 THE ODOMETER READS 141,000 MILES . I HAVE REPLACE ALL FOUR RIMS ON THIS VEHICLE ONE BY ONE. FIRST ISSUE I WAS LOOSING HUB CAPS WHILE DRIVING CONTINUOUSLY,I FINALLY GAVE UP AND TOOK ALL OFF,LEFT BARE RIMS. THEN THE SECOND ISSUE WAS RIMS CRACKING AND FAILING AT THE WELDED POINT WHERE THE SPOKES/STRUTS ARE ATTACHED. THE SAME FAILURE IS THE SAME PLACE OVER AND OVER. NOTICED THIS ISSUE WHILE DRIVING AND TPMS LIGHT WOULD COME ON,I WOULD PULL OVER AND BY THE TIME I GOT STOPPED THE TIRE WAS COMPLETELY FLAT. VERY DANGEROUS ISSUES FOR OTHER DRIVERS ON THE ROAD AS WELL AS MYSELF AND FAMILY .
TIRES04/02/2017
WIFE DRIVING VEHICLE AND LEFT REAR HANKOOK DYNAPRO AT LT245/75R16 EXPLODED. THIS CAUSED TIRE TO COME APART.TIRE EXPLODED
STEERING08/08/2016
VEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL HORIZONTAL PLAY WITH NORMAL WEAR AS SEEN IN HIGHER MILEAGE VEHICLES.
STEERING08/08/2016
VEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL WITH HORIZONTAL PLAY NORMALLY FOUND IN HIGHER MILEAGE VEHICLES
STEERING07/11/2016
I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 38,323 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4" AND IN THE STEERING GEAR OUTPUT SHAFT. THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.
STEERING07/11/2016
I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 30,152 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.
STEERING07/11/2016
I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 56,701 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.
UNKNOWN OR OTHER10/23/2015
WHILE DRIVING THE VEHICLE THE SPARE TIRE BROKE OFF THE UNDERSIDE OF THE VEHICLE AND LANDEDON THE ROAD. THERE WAS A VEHICLE BEHIND US AND WAS ABLE TO AVOID THE TIRE.. THE BOLT HOLDING THE TIRE IN PLACE SHEARED OFF. THE VEHICLE IS ONLY ONE YEAR OLD AND RUST WAS NOT A FACTOR AS UPON FURTHER INSPECTOIN THE BOLD IN QUESTION STILL IS HAS HALF OF IT IN THE BRACKET A NON METAL BOLT AS IT IS WHITE IN APPEARANCE.
Showing 12 of 21 complaints.