POWER TRAIN,ENGINE07/21/2025
The vehicle stops accelerating randomly it’s been in the shop (Ford dealer) a few times and they are unable to pinpoint the issue. The warning lamps would come on after the vehicle fails to accelerate. It would lose power at any interval and coast until it’s fully stopped.
ELECTRICAL SYSTEM06/21/2025
The front AC stopped blowing and it got excessively warm in the cab. I thought it may be the blower motor and wanted to start with fuses. Under the hood was so hot that when I tried to pull our a fuse my nails melted. Since then, sometimes it blows sometimes it doesn't but it does seem to be emanating excess heat. I'm unsure of true date of occurrence as I just purchased the vehicle on
TRAILER HITCHES04/09/2025
The contact owns a 2016 Ford Expedition. The contact stated that while driving approximately 35 MPH and hauling a trailer attached to the tow hitch, the trailer suddenly detached from the vehicle. The trailer hitch had fractured due to extensive rust. The dealer was contacted and informed about the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 129,000.
POWER TRAIN04/04/2025
The contact owns a 2016 Ford Expedition. The contact stated while driving 2 MPH, the accelerator was depressed, and there was a grinding sound coming from the rear-end of the vehicle. There were no warning lights illuminated. The vehicle was then taken to a dealer where it was diagnosed with rear differential failure. On a separate occasion, a year later the rear differential failure recured. The vehicle was taken to the dealer and the rear end was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 85,913.
ENGINE03/26/2025
The contact owns a 2016 Ford Expedition. The contact stated while starting the vehicle, the engine made a knocking sound. No warning light was illuminated. The contact related the failure to the cam phasers; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 148,000.
ENGINE03/25/2025
I experienced the same problem you are investigating in F-150’s: I was traveling on the highway at 75 miles per hour on cruise control - there was a really loud thunk and the Expedition unexpectedly downshifted to a lower gear, I hadn’t touched anything and there was no warning. It was really scary and has made me doubt the safety of this Expedition.
BACK OVER PREVENTION03/21/2025
When backing up the camera goes out and I cannot see what is behind me. This keeps happening intermittently.
ENGINE03/11/2025
The contact owns a 2016 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. The contact stated that the failure occurred while driving in the mountains and the vehicle was stuck in the middle of the road. The contact stated that after several attempts, the vehicle restarted. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times; however, the vehicle was taken to the dealer and the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was unknown.
FUEL/PROPULSION SYSTEM12/18/2024
while driving on the highway my vehicle shut down and service lamp came on and while drifting tried to put transmission in neutral and restart but had to come to complete stop to restart engine in park. I was in third lane and had no warning before shut down and could not get to the shoulder. (almost got hit trying). I reported to the dealer and they said there was no fault codes stored. I was driving to work on a 4 lane street a week later and again it shut down without previous warning again and had to crash up onto the curb to get off street to again restart in park. dealer said again no codes and could not get it to duplicate problem after driving. It happened two more times so i looked into it myself and i read online that the Throttle body is the likely issue. i returned and paid to have the throttle body replaced. they said would not guarantee the issue would be resolved. it has been months and have had no issues since i had it replaced. They charged me $563.31 not including tax. I can not believe that you have to put a vehicle in park when it stalls to begin with but i also can not believe this issue was never recalled since it is a major safety issue and see lots of people and complained of the same issue.
ENGINE11/19/2024
The contact owns a 2016 Ford Expedition. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The contact stated that the failure recurred while driving from a complete stop and while coming to a stop. The contact also stated that the vehicle was experiencing rough idling. Additionally, the contact stated while driving at approximately 35 MPH, the vehicle inadvertently stalled. The check engine warning light was illuminated. The vehicle was taken to P&B Auto Repair Shop, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 128,000.
FUEL SYSTEM, GASOLINE10/31/2024
The contact owns a 2016 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The contact replaced the throttle body; however, while driving, the vehicle made an abnormally loud sound. The contact inspected the vehicle and discovered that the throttle body hose clamp had detached. The contact reconnected the hose clamp, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,605.
STEERING10/28/2024
The contact owns a 2016 Ford Expedition. The contact stated that on several occasions, while in reverse(R), the contact observed a warning chime and a "Steering Assist Fault" message was displayed, and the steering wheel became firm. The contact stated that on other occasions while driving at various speeds, the steering wheel became stiff. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Showing 12 of 181 complaints.