SERVICE BRAKES, HYDRAULIC08/04/2025
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a warning light indicating that the brake fluid reservoir was empty had illuminated within 10 minutes of adding brake fluid to the vehicle. Additionally, the contact stated that while driving and depressing the brake pedal, the contact noticed that the brake pedal pressure was reduced, and the vehicle failed to respond as intended, causing the braking distanced to be extended. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 135,000.
SERVICE BRAKES, HYDRAULIC08/04/2025
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at 50 MPH, the brake pedal was depressed and failed to function as intended. The contact stated that the braking distance had extended. No warning lights were illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The contact's husband, who is a mechanic, inspected the brakes and informed the contact that the rotors and pads looked normal. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
ELECTRICAL SYSTEMfire07/31/2025
Rear blower motor caught on fire, causing smoke to cover the inside of the vehicle. Part had to then be removed from the car. Melted plastic around the inside of the fan and motor. Also we have replaced the blower motive in the front of the vehicle that was under recall and it has continued to let's burn wires underneath the dash whete it plugs in so i dont believe the blower motor in front was the issue!
ELECTRICAL SYSTEM,VISIBILITY07/30/2025
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000(Visibility, Electrical System), and the vehicle was taken to the dealer, where the recall repair was completed; however, the defroster failed to function as intended after the recall repair. There was no warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed with blower motor failure, but the dealer declined to repair the vehicle free of charge. The contact stated that the vehicle had not experienced a blower motor failure prior to the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 136,000.
SERVICE BRAKES, HYDRAULIC,ENGINE07/29/2025
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal felt loose. A message regard the brake fluid level was displayed on the instrument panel. In addition, upon further notice, an abnormal oil consumption was noticed, and white smoke was coming from the exhaust when the vehicle was started. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
ELECTRICAL SYSTEM,VISIBILITY07/25/2025
The contact owns a 2017 Ford Expedition. The contact stated that upon starting the vehicle, the blower motor assembly was abnormally loud. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact stated that the fan was already replaced under NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The approximate failure mileage was 138,000.
ENGINE AND ENGINE COOLING07/24/2025
The contact owns a 2017 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine, and the vehicle hesitated upon start. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,000.
SERVICE BRAKES, HYDRAULICcrash07/24/2025
The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, a deer crossed the road. The brake pedal was depressed down to the floorboard; the brake pedal felt soft. The contact was unsure whether there was a warning light illuminated. The vehicle came to a stop after a short distance. The driver’s and passenger’s side air bags did not deploy. The contact was not injured. No police report was filed. The contact drove the vehicle to the residence. The insurance company was notified. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
SERVICE BRAKES, HYDRAULIC07/21/2025
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM,VISIBILITY07/15/2025
The contact owns a 2017 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal smoky odor coming from the vehicle. The contact previously received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer, and it was diagnosed and determined that the front blower motor assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while starting the vehicle, the front blower overheated and burned one of the passengers' legs. The contact stated that medical attention was not needed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline for assistance. The approximate failure mileage was 91,500.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL07/15/2025
BACK UP COMPUTER SCREEN NOT WORKING EVERY TIME VEHICLE IS PUT IN REVERSE. TALKED WITH SERVICE MANAGER -ABOUT 6MONTHS AGO TOLD IF UNIT DOES NOT MALFUNCTION WHEN BEING TESTED CANNOT CHECK PROBLEM.BUT IF I WOULD LEAVE CAR FOR A DAY THEY WOULD TRY AT VERIOUS TIMES TO SEE IT NOT WORKING.NO WARNING ONLY SCREEN TELLING US BACK UP SCREEN NOT WORKING OR SCREEN GOES TO BLUE SCREEN WITH NOTHING ON IT.
POWER TRAIN07/11/2025
TSB 23-2143, citing cold-start cam phaser rattle as a manufacturing defect that impacts reliability and safety (loss of power, premature wear, noise).
Showing 12 of 272 complaints.