POWER TRAINcrash08/01/2025
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was locked and parked on the street with the engine running and unoccupied, the transmission erroneously shifted into gear and the vehicle drove forward. The contact stated that the vehicle crashed into another parked vehicle and landscaping and missed crashing into another vehicle that was driving in the opposite direction. The contact expressed concerns because no one was present inside the vehicle during the failure. The contact stated that the Police Department was contacted but no officers showed up on scene. No injuries were reported. The cause of the failure was not determined. The dealer was contacted and informed the contact that the PCM needed to be reprogrammed; however, the vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
POWER TRAIN07/31/2025
The contact owns a 2020 Ford F-150. The contact stated while driving 40 MPH, the vehicle made an abnormal rattling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. No further information was available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 118,923.
POWER TRAIN07/31/2025
The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds on several occasions, the vehicle accelerated unintendedly while depressing the brake pedal. The contact stated that the power train warning light was illuminated, and the message "Power Train Malfunction - Reduced Power" was displayed on the Mobile App. Additionally, the contact stated that while driving 60 MPH, the transmission downshifted unexpectedly while depressing the accelerator pedal. The contact stated that the engine revved while the RPM was fluctuating. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure and informed the contact that the manufacturer could not issue recalls. The contact was referred to the NHTSA Hotline to file report the failure. The failure mileage was approximately 100,000.
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES07/30/2025
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.
ELECTRICAL SYSTEM,SERVICE BRAKES07/30/2025
i AM RECEIVING ALERTS ON MY FORD APP STATING THAT IT IS A PARKING AID ALERT BECAUSE OF ELECTRICAL ISSE WITHIN THE VEHICLE. ALSO STATES TO SERVICE ENGINE SOON ALERT BECAUSE OF ELECTRICAL ISSUE HAS BEEN DETECTED WITH YOUR VEHICLE. THIS MAY CAUSE THE ENGINE START/STOP FEATURE (IF EQUIPPED) TO NOT WORK. CHECKING ON THIS I FOUND 0 ON THE NHTSA WEBSITE FOR RECALLS. WITH FURTHER CHECKING I WAS INFORMED THAT THIS SHOULD BE A RECALL TO BE DONE. PLEASE LET ME KNOW IF I CAN GET THIS REPAIRED UNDER THE RECALL. I ALSO NOTICE WHEN STARTING MY VEHICLE IN THE MORNINGS THAT IT SMOKES OUT OF BOTH TAILPIPES AND LASTS APPROXIMATELY ONE TO TWO MINUTES. [XXX] [XXX] . THANK YOU. MY EMAIL IS ALSO [XXX] ADDRESS IS [XXX] , EDNA, TEXAS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE AND ENGINE COOLING07/29/2025
The contact owns a 2020 Ford F-150. The contact stated that while her husband was driving approximately 20 MPH, the check engine warning light illuminated. There was an abnormal burning odor coming from the vehicle. The driver drove to the residence. The vehicle was turned off and restarted and there was smoke coming from the engine with a loud screeching sound. The vehicle was taken to the local dealer, where it was determined that the cam sensor was defective and caused the engine to overheat. Additionally, the engine was low on oil. The contact stated that an oil change was previously performed. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed. The manufacturer confirmed that the VIN was not under recall and that there was no financial assistance available. The failure mileage was approximately 102,000.
POWER TRAINfire07/29/2025
The rear differential exploded while driving without warning. immediate lose of power while traveling 70mph, the explosion blew some hot parts of the differential off the road and started a brush fire.
POWER TRAIN07/29/2025
My truck started to throw codes p0240 and p0430 when my truck hit 81000 miles. I am now at 141000 miles. I have since replaced both of my catalytic converters, all 4 of my O2 sensors and I still have the same p0240 and p0430 codes. I also took my truck into ford on Feb 26, 2025 for the recall on my PCM reprogramming. They claimed to have redone the programming but ever since they did that, I now have shifting problems, surging, clanking, hard shifting, random and sporadic shifting with no end in sight. This should be addressed by Ford TSB 24-2101 but again, they did nothing and claim there is nothing wrong with my truck. I have had a fluid replacement and filter replacement with no issues noted, no metal parts, no burnt smell or burnt fluid. Today I came across Ford TSB 24-2184 where they acknowledge that there is an issue with the calibration and controls sensitivity and that replacement of catalytic converters may be necessary. Ford never did any of this. The recall on my truck, which was reprogramming of my PCM also leads to dirty and fouling of the catalytic converter. I have spent over $3000 so far to fix Fords mistakes and not only in nothing fixed, I still have the exact same issues. When i take it to Ford, all the do is clear the codes and then the codes come back on before I get home. So Ford is aware of the issues, knows about the issue and yet will do nothing to fix it.
FUEL/PROPULSION SYSTEM07/28/2025
Check engine light turn on with the code P0087. The truck don't turn on quickly. Lose power at high demand or RPM.
VISIBILITY07/25/2025
The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the sunroof assembly because the sunroof failed to properly close. The vehicle to taken to the local dealer who removed debris from the sunroof tracks. After retrieving the vehicle, the contact discovered that rainwater was still leaking into the vehicle from the sunroof. The vehicle was taken back to the local dealer who advised that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under the Manufacturer's Extended Warranty coverage related to the failure. The failure mileage was 20,000.
FORWARD COLLISION AVOIDANCE07/24/2025
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the message “Pre-Collision Assist Not Available” was displayed and “Front Camera Malfunction - Service Required" was displayed. The vehicle was not diagnosed or repaired. The contact stated that the messages were continuously displayed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
SUSPENSION07/23/2025
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, there was a rattling sound coming from the front-end of the vehicle. Upon inspection, it was discovered that the front driver’s and passenger’s side shock absorber springs were cracked and fractured, causing damages to several suspension components on the vehicle. The vehicle was taken to the local dealer who informed the contact that the shock absorbers and springs needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 34,000.
Showing 12 of 506 complaints.