STRUCTURE07/02/2025
DURING AN OIL CHANGE IN MAY I WAS INFORMED THAT MY FRAME WAS EXTREMELY ROTTED AND WAS IN JEOPARDY OF CRACKING IN HALF . THE FURTHER I DIG INTO THIS, I'M FINDING THAT GM IS AWARE OF THIS ISSUE. THE VEHICLE IS AVAILABLE FOR INSPECTION.
STRUCTURE11/12/2024
Roof rust at the windshield on a perfect condition vehicle. Paint is excellent on rest of vehicle. No damage or accidents and properly maintained. Premature rust is now visible at the roof of the of the vehicle. Soon could rot and allow water into cab of vehicle.
UNKNOWN OR OTHER09/19/2024
The frame on my 2013 GMC Sierra has a considerable amount of rust & corrosion on it, to the point of being a safety concern because it's actually rusted through to where there are holes rusted through the frame!!
UNKNOWN OR OTHER09/09/2024
I found out that the frame was rusted through beside the gas tank and was told there was a memo put out to the dealers that there was a problem with the frames not being coated properly and if the customer notice it they were to repair it. My truck was service regularly and undercoated regularly by the dealer the body is rust free but I am being told the frame is on safe and can't be repaired and GM will not make it right even though they knew there was a problem. I pull a travel trailer and if the frame was to break in half I am sure someone would be seriously hurt or killed.
SUSPENSION,UNKNOWN OR OTHER08/19/2024
I hit a bump and both rear shock mounts blew off the rear cross member because the frame is rusted out despite having rust protection. It is available for inspection. The truck then began bouncing wildly. Meanwhile the underside of the bed isn't rusted at all, not one speck. It just seems weird to me, reminds me of the Toyota frame problems from a while back. It has not been inspected by a mechanic or insurance, my insurance company didn't seem to care in the slightest. I have had traction control and abs warnings on for a while but my mechanic said that was a faulty tire sensor.
POWER TRAIN06/11/2024
Frame rust on left rail at fuel tank . The truck was a 47 thousand dollar truck bought new 1 owner 11 years old frame has holes when is gm going to be held accountable. Toyota had frame recalls for this same issue .25 year + gm owner can't see me buying another gm product
SUSPENSION,STRUCTURE12/22/2023
Rear half of Frame Crossmembers rotted away between the Frame rails. Took vehicle in for routine safety inspection, and the mechanic determined that the cross members to which the rear shocks and the Gas tank were attached had both broken free from the frame rails due to rust. The entire back end of the vehicle is suspended from the frame with only the leaf spring mounts. This rust is excessive and far exceeds the rust on other points on the frame and undercarriage of the vehicle.
ENGINE10/12/2023
The contact owns a 2013 GMC Sierra. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. The check engine warning light was illuminated. The vehicle veered to the side of the road and was restarted. The vehicle was taken to a dealer multiple times where the failure was not able to be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
STRUCTURE10/09/2023
I’ve only had the truck for 1 years and the frame is so deteriorated and rusted. My frame is now cracked/damaged. I’ve read up on the same manufacturer/trucks and it seems like an ongoing problem.
ENGINE10/05/2023
The contact owns a 2013 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, while making a left turn, the accelerator pedal was depressed and there was a ticking sound coming from under the hood of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
AIR BAGS07/10/2023
The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). The contact took the vehicle to the local dealer and had the recall repair performed February 25, 2021. The contact stated the air bag warning light had since illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
SUSPENSION06/14/2023
I have been told by an independent Maine state inspection company that my left front frame rail has perforating corrosion and will not pass inspection. I have not had GMC inspect this yet but I do not think they will repair it. This truck is 10 years old and only has 59,000 miles on it. It looks like new (except for some rear bumper damage) It is unusable now and I'm afraid the left front suspension will collapse. This is completely unacceptable. Please help, Thank you.
Showing 12 of 164 complaints.