3 complaint-reported fatalities on this model.
ENGINE07/17/2026
The contact owns a 2022 Kia Soul. The contact stated that while driving 55 MPH uphill, there was an abnormal knocking sound from the rod bearings inside the engine. The contact stated that the rod bearings had gone through the engine block, and there was black smoke coming from the exhaust pipe. The vehicle became inoperable after the failure. The vehicle was towed to the dealer. The diagnostic test and repair were pending. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000.
UNKNOWN OR OTHER06/25/2026
Backup camera intermittently glitches and cuts to a black screen. Display will also occasionally appear darker than normal. Concern began suddenly with no known cause. It first occurred after vehicle was parked for 10-11 hours.
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE06/14/2026
• a theft attempt caused by the widely reported Kia software vulnerability (documented in my police report) • a display failure that Kia refused to repair • a recall that Kia refused to perform because the display was broken • repeated defects lighting, battery warning indicators never come on when the oil is beinf consumed • and now a complete engine failure on a 2022 vehicle
ELECTRICAL SYSTEM,ENGINE05/10/2026
03/17/26: Kia Soul 2022 was brought into the dealership to have the safety recall (NHTSA: 25V099; Kia: SC336) addressed. There is a description of the service that says, “Piston Oil Ring.” Dealership stated everything was "good to go" upon completion of this service. Per dealership document, causal part says “Ring Set-Piston”, Issue number SC336. Issue Type: Safety Recall; Description: Piston Oil Ring. 04/20/2026: While driving, the engine light turned red/blinking. The car was immediately pulled over to the side of the road. It was towed to the aforementioned Kia dealership via AAA. The engine needed to be replaced. Regarding the engine: Issue number SC336Y1; Issue Type: Service Campaign; Description: DTC P1327 Engine R&R. 05/05/2026: While using the car, it would not move with attempt to accelerate from a 4-way stop. The oil light and battery light were red; the engine light was orange. A message on screen displayed: “Battery discharge warning. Please use the system after starting the vehicle.” When attempting to turn the key, the engine did not make any sound. Approximately 10-12 minutes later, I went through the same steps and the car turned on. Kia dealership was notified. Upon arrival to the dealership, I was told "these things happen," "it is likely the battery," and, "The fuel saving start-stop function that cars like the Soul have can lead to this kind of thing." It was also stated that the "battery was good, but the charge was low." Finally, I was told "the car should be fine to drive, since it made its way to the dealership" without issues. I verbalized the significant safety risk and stated I needed it assessed. The car remains at the dealership, as there is no root cause and this is a major safety hazard that, notably, occurred 6 days after the engine replacement. The dealership maintains that "there is nothing that can be done." This has been escalated to Kia Corporate. No issues with car prior to engine light turning red on 04/20/26.
ENGINE05/08/2026
The check engine light came on. I took the jar to Kia and also requested for the piston recall to be repaired. I was denied due to an expired warranty. The engine stalled and stopped suddenly while driving in the street. Soon the care was no longer drivable.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM05/08/2026
Weeks before the vehicle completely shut down, my car began stalling and shutting off in traffic without warning while driving. I was usually able to turn the vehicle off and restart it, and it would come back on temporarily. At red lights and stop signs, the vehicle would power down, stall, jerk forward, and then begin moving again when I pressed the accelerator. On 05/01/2026, while stopped at a red light on my way to get gas, I noticed the vehicle vibrating unusually. I made it to the gas station, filled up, and drove away. However, as I entered a heavily traveled highway, the vehicle began shaking uncontrollably and completely shut off in traffic. I was unable to restart the vehicle and had to have it towed, and later towed again to a Kia dealership/service center. The diagnostic codes identified were: * P0014:00 – Exhaust Camshaft Position Timing Over-Advanced/System Performance (Bank 1) * P0017:00 – Crankshaft Position/Camshaft Position Correlation (Bank 1 Sensor B – Exhaust) * P0303:00 – Cylinder 3 Misfire Detected I am extremely concerned because the vehicle is only about four years old, and I purchased it a little over a year ago. I have previously taken the vehicle to Kia for recalls, including recalls related to engine issues. Based on my research and the symptoms of my vehicle, I believe the recall involving the piston oil rings may be related to the camshaft and crankshaft issues now occurring. I am concerned this may represent an additional safety-related defect or recall issue that has not yet been fully recognized by Kia. I am submitting this complaint to bring awareness to this issue and request that a proper investigation be conducted before more drivers experience a dangerous failure in traffic. I would also like to request direct follow-up regarding my specific vehicle and this incident. Due to the seriousness of the failure and the safety risk of the vehicle shutting down in active traffic, I believe my vehicle should be reviewed as part o
ENGINE04/30/2026
My 2022 Kia Soul with a 2.0 Litre Engine is consuming lots of oil, I'm having to ad a quart every day. I have check engine lights for the catalytic converter and engine missfires. The car has always consumed oil between oil changes since I bought it new in 2022, and its gotten progressively worse. I've maintained the car as required by the manufacturer and have topped up the oil when low. I had the dealer perform an oil consumption test in June 0f 2025 at 60,275 miles. After 1000 miles the Dealer determined the car was consuming 8/10ths of a quart of oil after 1000. The dealer informed mt that Kia only considered 1 quart of oil or more after 1000 miles to be a problem. So I continued to change oil and top it off as necessary. The car continued to consume more and more oil, and I contacted Kia Customer Service In June, November, December of 2025 regarding the increasing oil consumption problem. In April I contacted Kia Customer service again stating the oil consumption had gotten much worse. The took my information an said someone woul call me. I called them again 5 days later and told them I had a check engine light regarding an engis miss and Catalytic convert code, and asked the expedite the call back. I've spoken with the expedited service person three times since the 25th of april and informed the that I'm having to add 1 gt of oil daily. The expedited serviec person informed me that Kia would not provide me with a loaner car or rental reimbursement until it was determined by Kia that there is a problem with the engine. She also said I should drop the car off and leave it with the Dealer, and call her back when I've done so. My car has 77731 miles on it, I've never missed and oil change, and I've always kept it topped off. I'm concerned the catalytic converter will plug up and leave me stranded, or worse, result in an engine fire!
UNKNOWN OR OTHER,ENGINE04/19/2026
My car stalled with no precursors. The engine and oil was maintain but the engined stall with out smoke or mixed oil. This error falls directly under the recall for pistion rings that cause engine failure. I brought my vehicle to Archer Kia and after two-three months of waited for the recall repair they stated that they could not repair the failed engine under the recall that causes failed engines.
ENGINE04/08/2026
Safety recall letter dated 4/4/25 states the piston rings may have been manufactured incorrectly causing oil consumption resulting in loss of drive power and/or fire. Kia performed two 1000 mile oil level checks which indicated it was 2 quarts low both times!!! I have asked for a written document stating they are not going to fix the problem and why (because he did not have all his oil change records ) but they will not send one not will they answer my emails or phone calls!
ENGINEcrashfire04/08/2026
My [XXX] daughter was a passenger in a vehicle involved in a crash in which the vehicle struck a tree and a fire was present. She was unable to exit the vehicle and did not receive medical attention in time. Public records indicate the vehicle had an open federal safety recall at the time, listed as incomplete. I am submitting this information for awareness and review. I am not making any conclusions regarding causation. However, I believe it is important that incidents involving vehicle fires and open recalls are documented and evaluated to help protect other families. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE AND ENGINE COOLING04/03/2026
The contact owns a 2022 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power and stalled, with several unknown warning lights illuminated. The vehicle was unable to restart and needed to be towed. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was repaired. The contact was informed by the dealer that a used engine was installed as a replacement in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.
ENGINE04/01/2026
Update – April 1, 2026 (NHTSA Complaint #XXX) Today, April 1, 2026, at XXX I was informed that the engine replacement will not proceed because “the 3 years or 36,000 miles have passed.” This is incorrect. My Kia Soul 2022, VIN [XXX] , currently has 44,649 miles and was purchased in 2021. Kia’s Powertrain warranty is 10 years / 100,000 miles for the original owner and covers the engine. The basic 5-year/60,000-mile warranty does not apply in this case. On February 2, 2026, the technician documented stuck oil control rings allowing oil to enter the compression area, causing excessive oil consumption. A PWA was requested for full engine replacement. I have three failed oil consumption tests (more than 1 quart per 1,000 miles) and low compression on piston 3 (145 PSI). This would be the second major engine intervention in less than one year. The dealer is proposing only a partial repair of pieces, which does not solve the root cause and represents a safety risk (engine damage, possible fire, or loss of power), as warned in the official Kia letter I received. I request that NHTSA review this unjustified denial of warranty repair and require Kia to honor the Powertrain coverage. Attached: Technician notes from February 2, 2026, the three oil consumption tests, official Kia Puerto Rico letter, full repair history, and denial communication from April 1, 2026. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Showing 12 of 88 complaints.
