UNKNOWN OR OTHERfire07/17/2026
My 2020 Kia sportage spontaneously caught fire. It started smoking about 1/3 mile from my destination. There were no dash lights on and the temperature gauge was not elevated and was below half so it wasn’t the engine overheating. I pulled into the parking lot and shut off the car and the smoke then increased and turned darker rapidly and the car caught fire and was quickly engulfed and then there were several explosions. The car was a complete loss. Had I taken any more time to figure out the smoke I would have been a casualty.
ENGINE07/13/2026
NHTSA Complaint Description — Kia Sportage Engine Stall While driving my 2020 Kia Sportage in mid‑June 2026 on I‑45 in Houston, TX, the vehicle suddenly stalled while I was driving, with no warning lights, messages, or symptoms beforehand. This created a dangerous situation because I was in active highway traffic and had to pull over immediately. My oil change was due on 06/02/2026, but even between 06/15–06/20, the vehicle should still have had oil. A car does not lose all oil in two weeks under normal conditions. The sudden stall and lack of oil indicate a mechanical defect, not a maintenance issue. I received a Kia notice around December 2025 or early January 2026 stating that my vehicle’s year and model could be eligible for an engine defect inspection. The letter explained that even if my VIN does not show up in their system, the model/year is still included. My vehicle is showing the same symptoms described in the defect notice, including unexpected stalling and oil loss. The problem has not yet been inspected or confirmed by the dealer, but the incident clearly shows a serious safety risk. My vehicle is available for inspection upon request.
TIRES07/10/2026
COMPONENTS FAILED & EVIDENCE: 4 dry-rotted Kumho Crugen Premium tires, size 225/60R17, DOT 272A YANH 1319. Replaced due to hazard. High-definition photo proof of the severe dry rot defects, deep tread cracking, and the 2019 date stamps discovered upon removal is fully preserved and available.SAFETY RISK & CONCEALMENT: Operating on 7-year-old structurally compromised rubber posed a severe blowout liability on the highway. At delivery, 3 of the 4 tires were mounted inside-out. This reversed mounting placed the worst dry rot cracking and the 4-digit date code (1319, meaning March 2019 manufacture) on the inner undercarriage, actively obscuring a critical safety defect and the expiration date from a standard consumer visual inspection.NEGLIGENT INSPECTION HISTORY: The dealer had physical possession of this vehicle twice: first for pre-sale certification, and second for post-sale service. Prior to the second release, the consumer explicitly texted instructions to ensure the vehicle was completely safe with no issues. The service bay subsequently texted back confirming they performed a "once over" and verified "no issues." The dealer twice failed its duty of care, ignored a critical hazard, and falsely certified road-readiness. Corporate legal has been notified and is stonewalling.DISCOVERY & SEVERE SYMPTOMS: Failure was discovered only after a nail punctured the rear passenger tire, prompting a close inspection of all four wheels. Two weeks prior, all 4 tires simultaneously dropped to half-capacity air pressure. This simultaneous deflation indicates the extensive dry rot completely compromised the rubber compound's structural integrity and ability to hold air pressure, creating a progressive failure condition. ALL 4 TIRES WERE SEVERELY DRYROT.
ENGINE07/09/2026
I bought vehicle used from a Honda dealership at 51,000 miles. At 55,000 my engine broke, mechanics found metal fragments in my engine. The Honda dealer nor Kia were willing to do nothing. So I had purchase new engine at 12,000.
ENGINE06/29/2026
Engine died. Complete failure with 50,000.
ELECTRICAL SYSTEM06/24/2026
Odometer Fraud. The contact purchased a 2020 Kia Sportage. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 25,881, and while trying to trade the vehicle with another dealer, it was discovered through the Carfax report that the odometer was rolled back 4,000 miles at the time of the sale. The corrected mileage was 29,881.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM06/15/2026
While driving, the vehicle suddenly lost power and stalled. I was able to safely pull to the side of the road. The engine would not restart. Upon inspection, the engine was found to be completely out of oil despite being maintained according to recommended oil change intervals and not being overdue for service. There were no visible oil leaks under the vehicle and no prior low oil warning light or oil pressure warning light was observed before the failure. The vehicle had previously been serviced by a Kia dealership for turbocharger-related concerns, including turbocharger boost control and wastegate actuator issues. The dealership later diagnosed the vehicle with a burnt valve in cylinder #1 and recommended complete engine replacement. I am concerned because this vehicle experienced excessive oil consumption without sufficient warning to prevent engine failure. The vehicle stalled while being driven, creating a potential safety hazard due to sudden loss of power in traffic. The vehicle is available for inspection. The failure has been confirmed by a Kia dealership service department.
ENGINE AND ENGINE COOLING06/15/2026
The contact owns a 2020 Kia Sportage. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer, where the contact was advised that it was normal for the vehicle to use a quart of oil every 1,000 miles. The contact was advised to bring the vehicle to the dealer every 1,000 miles. The failure became a persistent failure. The failure reoccurred. The contact stated that while driving at an undisclosed speed, there was black smoke coming from the exhaust pipes and the engine seized. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000. The VIN was unavailable.
ENGINE05/22/2026
The car shook and lights came on at a stop light and began violently knocking. Since it was at a stop light the safety was a risk had the hazard lights weren't engaged immediately. The dealer confirmed it was a catastrophic engine failure. An inspector for the warranty company was deployed two times. The lights only appeared at the time of engine failure.
ENGINE05/14/2026
In October of 2025 my husband noticed that our car was idling roughly and checked that there was plenty of oil in the system. The dipstick was pretty much empty so my husband added approximately 3 quarts of oil to bring it up to a little over half. After a thousand miles he checked to make sure it was still holding stead just in case. When he did so the dip stick again showed nearly empty. On approximately October 13, 2025 we took our vehicle into the local Kia Service center and they informed us that we would have to do an oil consumption test. The results of this test were that we were losing 2 quarts of oil per 1000 miles. We asked what could be done to remedy the situation and were told we would have to pay $900 for a chemical treatment that "might fix the problem". They said if the $900 cleaning did not work we would have to pay to have the engine repaired/replaced which we simply can't afford. Upon doing some research online we found that this was a problem that a lot of people had not just with our product year but that previous cars of the same make and model had a class action lawsuit due to similar issues. We drive 85 miles per day 5 days a week and feel that this is a major safety hazard. We also have a [XXX] daughter who would potentially be impacted if something happened while driving on the interstate. This is our only vehicle and is essential to our jobs as I work as a rehab director and occupational therapy assistant in a memory care facility and my husband is an assistant manager with a local business that requires him to use our car daily. We sent certified letters to Kia Corporate on Monday May 11, 2026 after attempting to deal with the dealership directly regarding these problems with no remedies offered there. Yesterday, my husband called Kia Corporate and they claimed that they hadn't received the letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE05/14/2026
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine is experiencing excessive oil consumption. The vehicle rapidly burns through engine oil between oil changes without visible external leaks. The condition appears related to the engine lubrication and internal engine components. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The excessive oil consumption creates a risk of sudden engine failure, engine seizure, loss of power while driving, or vehicle stalling in traffic. This creates a serious safety concern because the vehicle could lose acceleration or stop unexpectedly while driving at highway speeds or in traffic conditions, increasing the risk of an accident or injury. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The excessive oil consumption has been consistently reproduced during normal driving conditions. The vehicle requires frequent oil top-offs between oil changes. The issue has been discussed with a dealership/repair facility, and the symptoms are consistent with widespread Kia engine oil consumption complaints. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle will be inspected by a Kia dealership or repair facility regarding the excessive oil consumption issue. No police or insurance inspection has occurred related to this issue. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Symptoms included rapid oil loss between oil changes, the need to frequently add oil, and concerns about low oil levels. Warning indicators related to low oil or engine performance appeared after the oil consumption worsened. According to service records from Walmart dated December 29, 2023, the issue was present at that time and has progressively
ENGINE04/05/2026
I respectfully request that NHTSA review this issue for potential safety related defect trends involving excessive oil consumption that progress to catastrophic engine failure in 2020 Kia Sportages equipped with the 2.4L engine. The vehicle consumed oil at an abnormal rate between oil changes despite routine maintenance and regular oil level checks, and the condition ultimately resulted in a non-operational vehicle. Over the months leading up to the failure, I was forced to add oil at least monthly and began checking the oil level more frequently due to the rate of loss. I maintain my vehicle carefully and have consistently kept up with oil changes. In March 2026, the vehicle broke down after I experienced a sudden loss of power and stalling, and the engine ultimately failed and left the vehicle non-operational. When an engine consumes oil rapidly and then stalls or loses power unexpectedly, drivers can face an increased risk of a crash particularly if the failure occurs at highway speeds or in traffic. I have found numerous similar complaints posted online by other Kia owners describing the same pattern of excessive oil consumption followed by sudden loss of power, stalling, and/or engine failure. While I understand online posts are not formal findings, the volume and consistency of these reports suggest a broader trend that warrants NHTSA review for potential defects and safety impacts. After the failure, I had the vehicle towed to Kia of [XXX] . The service department advised that the engine requires replacement and quoted approximately $14,000 for the repair. The invoice I received (#XXX) states that the technician recommends “short block motor replacement,” but the dealership verbally stated they would not perform only a short block replacement and would instead replace the complete engine because, in their view, a short block-only repair would lead to additional problems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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