UNKNOWN OR OTHER07/15/2026
I was driving on the freeway, when all of a sudden my car felt like it was driving on its own. It began jerking, rapidly accelerating causing the rpm to go up on its own, and causing the engine to rev. It alternated between accelerating and braking. I pulled off to the side and had it towed to the dealership I lease it from. The dealership drove it and the same thing happened. They said it was stuck in 2nd gear, so they have to completely replace the transmission. There were absolutely no warning lights or messages prior to this occurrence. It happened during rush hour so there were a lot of cars out, and I felt as if I lost control of my car. I also had to pull off to the side of an off ramp as I was attempting to get off at an exit to go to work.
ELECTRICAL SYSTEM07/15/2026
Odometer Fraud. The contact owns a 2026 Kia Sportage. The contact stated that after purchasing the vehicle, it was determined that there was a mileage discrepancy. At the time of the purchase, the mileage was 0. The vehicle was a dealer sale. The document from the dealer indicated that the mileage was 488. The vehicle was a used rental vehicle prior to the purchase. The contact determined that the actual mileage was 1,060. The contact called the attorney general and Penn DOT regarding odometer fraud.
UNKNOWN OR OTHER07/11/2026
Car does not unlock with keyless key fob. This is too often an issues to overlook. Car will just keep locking and eventually nothing. I have been stuck outside in thunderstorms, a huge safety concern, rain, snow and uncomfortable situations. This causes me to be more soaked, wetting the car and fishing out my keys getting items inside wet. Key is mostly in pocket because its a keyless entry car, or in backpack. 2023 was superior.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCEcrash07/07/2026
My car had begun to accelerate when pressing the brake pedal. The first time it happened the car kinda stuttered as it fought itself, but the car stopped. That was also the only time it stuttered and corrected itself. The next few times it happened, the car was not as easy to control but was able to stop safely. I took the car in to the dealer to have it checked, but the problem could not be replicated. I even told the dealer the date and time of one of the events and they weren't able to do anything with that information. Just hours after I picked up the car from the dealer, it happened again. Only my daughter was driving and the car just took off as she was braking. She wasn't able to stop it, and the fail-safes that are supposed to avoid accidents and force the car to stop never kicked in. We rear-ended someone not going very fast since she was far away from them when she began to brake. But since the car started accelerating, it was enough force to have both airbags deploy and wreck the car. Kia Corporate requested that we send the ACU to them, but when no one was available who could do that, they said their hands were tied and wished me well. The insurance company offered to have them send someone qualified to pick it up, but they just washed their hands of the entire case. My case # with Kia is 26150176. Had this been the only car affected, I would be less concerned... but my husband's 2025 Sportage SX-Prestige has also been having the same issue and also has an open case with Kia Corporate. He's just had better luck in stopping the car once it takes off. And the dealer looked over it and tried replicating the issue in his car too with no luck. His case # with Kia is 26150395. The strange thing though is that this issue started happening to both cars very suddenly. I had had my car for 9 months before it was totaled, and it only started happening to both cars less than a month before the accident.
ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM07/02/2026
I am reporting two separate safety-related failures on this low-mileage vehicle. The first occurred at 2,431 miles while driving on the highway. The vehicle suddenly lost propulsion and coasted with no throttle response, and multiple warning lights and messages appeared simultaneously, including braking, electronic parking brake, and driver-assistance warnings. A sudden, unexpected loss of power at highway speed creates a serious crash risk, including rear-end collision, particularly with faster or following traffic. The vehicle was taken to an authorized Kia dealer on 3/9/26 and returned on 3/19/26 after wiring/connector-related work. The second failure occurred at 4,658 miles when the panoramic sunroof glass suddenly shattered while the vehicle was in motion. A spontaneous glass failure while driving is a safety hazard: had the interior sunshade been open, falling glass could have struck rear-seat passengers, and shattering glass while driving can cause driver distraction and loss of vehicle control, as well as a road hazard to surrounding vehicles. The vehicle was taken to the same authorized Kia dealer on 4/1/26 and remained there until 5/21/26. The sunroof was not repaired. The dealer's repair order states that it "cannot identify a specific outside object or cause" and that "no damage was found clearly identifying an external object as the cause," which is consistent with a spontaneous glass failure rather than external impact. Despite this, warranty assistance was denied on the basis that an outside impact "could not be ruled out." I am concerned these represent defects involving the panoramic sunroof glass and/or the vehicle's electrical and safety systems. Both failures occurred well under 5,000 miles and within months of each other. Across the two repair visits, the vehicle was out of service for approximately 60 total calendar days, including roughly 50 days for the sunroof issue, which remains unrepaired.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE06/12/2026
When attempting to disengage the cruise control, I must apply sufficient force as to actually apply the brakes. My expectation is that a simple tap on the brake pedal would release the cruise control and begin a coasting mode. This is not the case; the SUV continues at the same forward speed until I press the brake pedal the second time a little harder.
STRUCTURE05/19/2026
The glass piece that sits between the front windshield and the sunroof cracked from side to side of the car. When I called the dealership to get it repaired they said this has happened to a few models with this same type of glass between the windshield and the sunroof.
SERVICE BRAKES05/16/2026
5/14/2026 Turned car on and put in reverse, E brake turned on, placed vehicle in park turned off E brake and put the car in reverse. Let brake up and car began to coast back, when I attempted to slow vehicle with brake the brake went all the way to the floor and brakes were not working. Car rolled into the road it a one way, I put the car in drive and it coasted down the road. Brakes continued to go to the floor without stopping or slowing the vehicle. I threw the car in park turned it off and back on and the brakes were restored. I made a service appointment with [XXX] at vandevere for 1:20pm on 5/15/2026. 5/15/2026 Took car to vandever Kia service center to get looked at. The service advisor was Olivia. The issue was unable to be recreated by the service technician. Was instructed to return car for service if issue was to arise again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER05/09/2026
When driving my Kia Sportage on the highway, the screen panel goes completely dark while using the GPS. No warning lights what so ever. This is a major issue for me because I'm depending on the GPS to safely get to where I want to go. I have gotten lost 3 or 4 times in areas that I'm not familiar with because I don't know what exit to take. The moment the screen blacks out on me, it causes me to be so confused and stressed out to the point that I become terrified of causing an accident where people could die, including myself. Kia has recalled 2026 Kia Sportage cars for the same panel blackouts. My Kia Sportage was not. I had taken the vehicle twice to the dealership complaining about the problem (04/01/26 and 04/29/26) and they tell me that there is no issues with the screen panel because they can't replicate the problem at the shop. So far, only the dealership has checked the car. I don't know what else to do. These panel blackouts are happening quite often now. At this moment, I don't trust the screen panel anymore. There is something wrong with it. I have friends in my car when the screen panel blacks out. Upon request, the car will be available for inspection.
SERVICE BRAKES, HYDRAULIC05/07/2026
The contact owns a 2026 Kia Sportage HEV. The contact stated that while approaching a traffic signal light at nighttime while it was raining, the brake pedal was depressed, and when the vehicle hit a pothole, the brakes failed to respond. To avoid colliding into the vehicle in front, the contact veered the steering wheel and pumped the brakes. After a few minutes the brakes functioned as intended. The vehicle was taken to the dealer. However, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was approximately 600.
FORWARD COLLISION AVOIDANCEcrash04/29/2026
Comparing this 2026 KIA Sportage to what I have in the garage with 2019 Lexus RX 350, 2018 MB E300, and 2021 Honda CRV, the front collison of this KIA does not work as it should. If I keep moving the vehicles toward a car, the collision avoidance should give me a warning an brakes for me, however, this 2026 KIA Sportage does not respond at all. In addition, in order for the front sensors on the bumper to work, I need to press on the brake. The dealer said that there is nothing with this system and there is no way to prove it unless I ram into another car.
ELECTRICAL SYSTEM04/21/2026
Battery health has gone down to 31% I’ve had it at a dealership three times and they don’t know what’s wrong. They can’t figure it out, but my mileage has dropped significantly.
Showing 12 of 22 complaints.
