ELECTRICAL SYSTEM,SEATS07/21/2026
This is the 2nd time I’m reporting that I was severely burnt on my thigh from my drivers seat heater, overheating. There are on going glass action law suits against Mazda for this issue. My 2024 CX-50 has not been in service at Olympia Mazda with no updates on repairs and when I will get my car back. Please help me!
ELECTRICAL SYSTEM07/16/2026
I'm curious how many other Mazda owners are dealing with the same battery drain issue. I'm now on my third battery since 2024: Factory battery replaced under warranty in 2025. Second replacement purchased in March 2026. Within a month, the "Battery Low - Drive Vehicle to Recharge" warning was back. The dealer kept my vehicle for four days to monitor it, but they couldn't find anything abnormal. This started long before I had a dashcam professionally installed, so that's not the cause. I've read numerous posts on Facebook from other owners mentioning: A door module that can get wet after heavy rain and cause a parasitic battery drain. The key fob constantly communicating with the vehicle when it's within about 20 feet, potentially contributing to battery drain. I mentioned the door module issue to my dealer, but they said they had never heard of it. At this point, it's becoming incredibly frustrating. A modern vehicle shouldn't be going through batteries like this, especially when the dealer can't identify the root cause. I started to document the times that my dashboard warning pops up that the battery is low.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKEScrash07/13/2026
Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...
STRUCTURE04/24/2026
I was attempting to mount my bike rack. To get the clips to properly fit I needed to partially open the liftgate. Upon triggering the door release the power liftgate and began opening the door. The anti pinch system did not detect the pinch and it crumpled the roof and liftgate at the seam. I tried to stop it but there was too much pressure and by the time it stopped lifting under my body weight significant damage had occurred. If a finger had been there it would have been chopped off.
ELECTRICAL SYSTEM,STRUCTURE,ENGINEfire03/31/2026
Vehicle was dormant overnight and caught fire. Battery disintegrated and fire tore across the entire engine compartment and front end. Fire department conducted investigation and determined mechanical failure. Showed no signs of issue before hand was driven shortly the night before to move parking spots.
POWER TRAIN03/16/2026
On 02/27/2026, a 2024 Mazda CX-50 (20700 miles) exhibited a severe burning smell following a 3-hour highway drive and a subsequent steep, 2-mile mountain climb to a restaurant in Jasper, TN. The smell was strongly observed by multiple occupants upon exiting the vehicle. On 03/02/2026, a technician at Mazda of Knoxville confirmed via video a 'flat grease ring' slung onto the undercarriage, indicative of a centrifugal lubricant leak from the driveshaft/CV assembly. The proximity of this flammable grease to the hot exhaust system during high-torque operation (mountain climbing) presents a critical fire hazard. Despite visual confirmation of the slinging grease, the dealership issued a blank service invoice, omitting the defect from the official record and returning the vehicle in an unsafe condition. This represents a documented safety defect being suppressed by the manufacturer, posing an unreasonable risk of vehicle fire or catastrophic driveline failure.
FORWARD COLLISION AVOIDANCEcrash02/17/2026
The contact owned a 2024 Mazda CX-50. The contact stated that while driving at an undisclosed speed, after exiting the freeway, the contact was distracted, and when the contact turned to face the road, the vehicle rear-ended the vehicle in front. The contact stated that from the impact, the vehicle that was rear-ended was pushed into the vehicle in front. The contact stated that the crash imminent braking and the forward collision warning failed to function as intended. The contact stated that the driver-side air bag and the knee air bag were deployed. The contact was unsure whether there was a warning light illuminated. A police report was filed. EMS was called to the scene. However, the contact refused to go to the hospital by ambulance. Afterwards, the contact went to the hospital. The doctor diagnosed that the contact had a swollen spleen on the left side. The contact stated that the shoulders and back were sore, and the left knee was swollen. The contact attended physical therapy. The contact was able to drive the vehicle back to the residence. The insurance company towed the vehicle to an unknown location and deemed the vehicle a total loss. The manufacturer was notified of the failure, and a case was opened where assistance was declined. The failure mileage was 16,937.
ELECTRICAL SYSTEM09/02/2025
The vehicle had the original OEM battery fail at 15 months. It dropped to 7v under light load. It's a bad battery. Upon being jump started, the power steering went in and out while driving and the dashboard blinked on and off...throwing a lot of errors that are unrelated to the battery problem. The failure state of the vehicle with a bad battery is unlike any vehicle I have ever seen and it is extremely dangerous. Furthermore, Mazda roadside assistance does not know about this issue and only offers jumpstarts, putting customers into danger by suggesting that the vehicle is safe to drive with a battery that is not stable.
SERVICE BRAKES, HYDRAULIC07/10/2025
The contact owns a 2024 Mazda CX-50. The contact stated that there was uneven brake wear on the inner brake pad. The contact stated that the inner side of the brake pads were wearing before the outer sides. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front brake pads and rotors were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 2,500.
LANE DEPARTURE,BACK OVER PREVENTION06/25/2025
THE BLIND SPOT MONITORING STOPS AFTER A FEW MINUTES ON THE HIGHWAY. DEALER SAID NO TROUBLE FOUN D. WHEN IN TRAFFIC IT STOPS WORKING, BACKING UP NO NOTIFICATION CROSS TRAFFIC, CARGO DOOR STUCK OPEN. ADTER 10 MINUTES SHUTTING OFF CAR. RESTARTING, TRYING INSIDE BUTTON, DOOR BUTTON AND THE REMOTE. THEY ALL FAILED TO CLOSE DOOR. HAD TO MANUALLY CLOSE CARGO HATCH. IT WORKED THE NEXT MORNING. THE BLIND SPOT, CROSS TRAFFIC DOESNT WORK! IT WORKS FOR A FEW MINUTES AFTER STARTING CAR BUT UNDER TRAFFIC CONDTIONS IT FAILS TO NOTIFY ON BOTH SIDES OF THE VEHICLE. IT FAILED FIRST ON PASSENGER SIDE. NOW BOTH SIDES FAIL IN HEAVY TRAFFIC CONDITIONS. I HAVE VIDEOS TO PROVE THE FAILURES.
LANE DEPARTURE,BACK OVER PREVENTION06/25/2025
For about one week now. The BLIND SPOT MONITORING SYSTEM FAILS IN HEAVY TRAFFIC. IT WORKS WHEN YOU START THE CAR, WORKS IN LITE TRAFFIC. BUT ON THE HIGHYWAY OR HEAVER TRAFFIC IT STOPS WORKING. THE DEALER SAID IT WORKED WHEN TEST DRIVEN FOR 10 MINUTES. AFTER BLIND SPOT STOPS FUNCTING THEN THE CROSS TRAFFIC ALERT FAILS. OUR CARGO BAY DOOR REFUSED TO CLOSE YEATERDAY. ALL BUTTONS JUST CAUSE A BEEP TO SOUND. AFTER 10 MINUTES , RESTATRING THE CAR, LOCKING & UNLOCKING THE DOORS BY REMOTE & INSIDE SWITCH. I HAD TO PHYSICALLY CLOSE THE HATCH AGAINST THE MOTOR. THE BLIND SPOT FAILED ON THE RIDE HOME FROM THE DEALER WHEN SURROUNDED IN TRAFFIC. VIDEO MADE OF FAILUER.
AIR BAGScrash06/04/2025
The contact rented a 2024 Mazda CX-50. The contact stated that while driving on a main street at 5 MPH, the contact attempted to slow down the vehicle by depressing the brake pedal, and in the process, the brakes locked and the vehicle proceeded to accelerate without the contact's consent. The contact was involved in a front-end collision with the vehicle in front of them. No property damage was reported. The vehicle came to a stop upon impact. The vehicle was towed back to the Enterprise rental center, where the vehicle was originally rented. The airbags did not deploy. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. Three people were reported to be injured: the contact seated in the driver's seat, the contact's coworker seated in the front passenger seat, and the contact's wife seated in the rear passenger seat. No injuries were reported outside of the contact's vehicle. The contact sustained injuries to his shoulders and lower back, and the contact's wife sustained injuries to her neck and back; the contact's coworker's injuries were unknown. Medical treatment was not needed for the injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate mileage at failure was 26,839.
Showing 12 of 32 complaints.
