TIRES07/02/2024
The contact owns a 2006 Mercedes Benz CLS500 equipped with Continental Tires, Tire Line: Extreme Contact, Tire Sizes: 275/40/ZR18 and 275/35/ZR18, DOT Numbers: 1HW0FBD0A and 1AF0FB0M5 respectively. The contact stated that while the vehicle was parked, the neighbor informed the contact that the driver’s side front and rear tires were flat. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to an independent mechanic and the tires were diagnosed with a slow leak on the sidewall. The tires were replaced. The manufacturer was not notified of the failure. The failure mileage was 13,000.
SUSPENSION,STRUCTURE07/24/2020
TL* THE CONTACT OWNED A 2006 MERCEDES-BENZ CL55. THE CONTACT STATED THE BOLT USED TO SECURE THE REAR SUBFRAME LOOSENED AND CAUSED THE BODY TO DETACH FROM THE SUBFRAME. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF FAYETTEVILLE LOCATED AT 420 GLENSFORD DR, FAYETTEVILLE, NC 28314, (910) 487-0000, WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
SERVICE BRAKES03/23/2019
I WAS DRIVING MY MERCEDES ON THE HIGHWAY WHEN THE LIGHT FLASHED ON FOR THE BRAKES SAYING BRAKING POWER REDUCED. ALL OF A SUDDEN I COULD NOT STOP MY CAR, I WAS SO SCARED ON THE HIGHWAY I REALLY THOUGHT I WAS GOING TO DIE. ME AND MY BOYFRIEND WAS IN THE CAR AT THE TIME. SOMEHOW I GOT OVER TO THE FAR LANE TOWARDS THE GUARDRAIL WHERE NO ONE NORMALLY DRIVES AND THEN I ROLLED THE CAR UNTIL IT SLOWED ALL THE WAY DOWN AND THEN I FORCED IT INTO PARK. SMH THERE SHOULD REALLY BE SOMETHING ABOUT THIS. NOW I FEAR TO DRIVE MY CAR EVER AGAIN.
FUEL/PROPULSION SYSTEM01/06/2015
EXTREMELY STRONG FUEL ODOR UPON LEAVING FUEL STOP FOR THE PAST SEVERAL FILL UPS. TOOK VEHICLE IN FOR DIAGNOSIS AND DISCOVERED THAT FUEL TANK IS CRACKED AND NEEDS TO BE REPLACED. I AM REPORTING THIS BECAUSE THE REPAIR GARAGE TOLD ME IT IS A MAJOR PROBLEM IN THE SAME AREA OF THE FUEL TANK THAT AFFECTS MY VEHICLE AND THAT THEY HAVE REPAIRED THIS SAME ISSUE ON MY VEHICLE MODEL ALL THE TIME.
AIR BAGS08/04/2008
AIRBAG DEPLOYED WITH NO ACCIDENT OR PHYSICAL DAMAGED. *TR
STEERINGfire02/01/2007
BOUGHT A BRAND NEW MERCEDES 2006 CLK 350 OFF THE DEALER LOT. ENGINE FIRE GUTTED OUT THE WHOLE CAR BEFORE FIRE DEPARTMENT ARRIVED. WHILE DRIVING SMELLED SMOKE IN THE CAR, NOTICED LOSS OF POWER STEERING. PULLED THE CAR OVER OPENED THE HOOD AND NOTICED FIRE COMING FROM THE LEFT SIDE OF THE ENGINE. THE CAR WAS A TOTAL LOSS. THE ENGINEERING REPORT FROM MERCEDES ENGINEER AND MY INSURANCE COMPANY ENGINEER CONCLUDED THE CLAMP ON THE POWER STEERING HOLES CAME OFF AND SHOT POWER STEERING FLUID INTO THE CATALYTIC CONVERTER WHICH STARTED THE FIRE. MERCEDES HAS ACCEPTED RESPONSIBILITY FOR THE FIRE AS A MALFUNCTION OR DEFECT BUT THEY HAVEN'T TAKEN ANY ACTION TO REIMBURSE ME FOR THIS LOSS. AND IT SEEMS LIKE THEY'VE SWEPT THIS FLAW UNDER THE TABLE, WITHOUT LOOKING MORE INTO THE MATTER WHICH ONE DAY COULD HAPPENED TO ANOTHER PERSON. LUCKILY I SUSTAIN NO PHYSICAL INJURY BUT NOT TO MENTION THE MENTAL DISTRESS AND HEADACHE DEALING WITH THESE PEOPLE AT MERCEDES. IF IT HAD BEEN SOMEBODY WITH A BABY IN THE BACK SEAT THEY MIGHT NOT HAVE BEEN ABLE TO GET OUT OF THE CAR QUICKLY AS I DID. *JB
POWER TRAIN08/22/2006
DT*: THE CONTACT STATED WHILE ACCELERATING AT VARIOUS SPEEDS, THE TRANSMISSION JERKED AND SHIMMIED. ALSO, WHEN THE VEHICLE WAS STOPPED, THE TRANSMISSION BANGED. BOTH PROBLEMS WERE INTERMITTENT. THE DEALERSHIP REPLACED THE COMPUTER AND TRANSMISSION, BUT THE PROBLEM PERSISTED.
AIR BAGS04/27/2006
I WAS DRIVING DOWN THE ROAD WHEN MY ACTIVE HEAD RESTRAINTS DEPLOYED AND STRUCK MY HEAD AND NECK. THE SOUND WHEN THEY ACTIVATED WAS LIKE A GUNSHOT INSIDE THE CAR. THE DEALER SAID THEY FOUND NO REASON FOR THE DEPLOYMENT. THEY SAY NOTHING IS WRONG WITH THE CAR. *NM *AK
STEERING02/28/2006
DT*: THE CONTACT STATED AT SPEEDS BELOW 30 MPH, THE VEHICLE FELT AS THOUGH THERE WAS NO POWER STEERING. THE TENSION IN THE STEERING CHANGES FROM DAY TO DAY. THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM, BUT HAS REPLACED MULTIPLE COMPONENTS. THE PROBLEM HAS NOT BEEN REPAIRED AND THE DEALERSHIP STATED THERE ARE NO FURTHER REPAIRS AVAILABLE AND THE VEHICLE SHOULD NOT BE RETURNED.