FUEL/PROPULSION SYSTEM01/24/2025
The failed component of the car was the drivers side fuel transfer pump. After noticing the faint smell of gas in my car i checked under the rear driver side passenger seat. I was shocked to find more than 16 fluid ounces of gas floating freely around the well of the gas pump.the insulation under the rear passenger seat is soaked in gas. I can only imagine what could’ve happened if there was an accident or if someone even sparked a cigarette in my car. Not only is this extremely dangerous, there are negative consequences that result from inhaling gas constantly while driving. Gas contains cancerous properties, people should not be subject to unknowingly driving around a car that is manufactured to the defect of releasing cancerous vapors. Who knows what damage inhaling gas fumes for the past months has done to me or my passengers. In the even that someone were to spark a cigarette in the car it was possible that the car could’ve caught fire. The passengers in the rear right seats would be affected the most, the insulation under their seat is soaked in gas. This problem has possibly been noticed by dealers and identified in a warranty that expired on 4/24/2023. This warranty was issued for fuel tanks and fuel components. I am not sure whether the gas pump was affected but the gas pump alone constitutes a recall. This is a very common problem as well, apparently there are multiple youtube videos demonstrating gas leaks in the back seat. Upon contacting dealer I was informed that they did not know if the gas pump was included in a warranty that expired in 4/24/2023. I would have to pay for an inspection to determine if the gas pump is related to the warranty. In the case that it was related the financial obligation to repair is my burden. The dealer wont inspect the vehicle unless I pay, I have documented photo and video of the gas well and the extent of the leakage. There was no warning or any indication that I was driving around with this dangerous issue.
POWER TRAIN05/30/2024
I bought a 2008 mercedes cls and have had it for a while now and with no warning it has started making a banging noise while idling. It idles very rough and shakes my car. I'm unable to drive it safely at this point. The engine is also mimicking symptoms of an idler gear/ balance shaft wearing down due to poor building materials from factory allowing movement of the timing chain. Apparently causing the engine to blow. I don't know what to do now. I don't know if it is covered by mercedes. But I know I am not alone on needing this to become a recall...
ELECTRICAL SYSTEM09/28/2023
I see there was a recall on instrument clusters on my vehicle in 2001. My instrument cluster is completely black and I can’t see speed or any thing at night. You cant replace the bulb or cluster unless mercedes reprogram it which the price is rediculous. I did some research and seen that Mercedes did some recalls for my vehicle but it doesn’t show up. I was told to contact you guys in regards to this.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER05/22/2022
My doors will open without the keyfob being in close proximity to the vehicle. My car has been stolen d/t this feature. Also the electrical lighting system malfunctions causing dimmer lights especially when driving at night
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)08/06/2020
MY AIRBAGS DEPLOYED AFTER ON DAY OF DRIVING HOME FROM A DAY BABYSITTING MY NIECE AND NEPHEW I GOT HOME PARKED MY CAR IN THE GARAGE AND THAT WHOLE NIGHT FROM 11 AT NIGHT UNTILL ABOUT 330 IN THE MORNING THE LOUDEST SOUND I'VE EVER HERD THE EQUIVALENT OF A BOMB DETONATION EXPLOSION WENT OFF AND IM 10 15 FEET AWAY PAINTING MY GARAGE AND NEXT THING I KNOW I LOOK AT MY MERCEDES-BENZ CLS550 2008. ALL THE AIRBAGS IN THE ROOF AND BY THE BACK WINDOW DETONATING! I CANT UNDERSTAND WHY TO THIS DAY THE CAR WAS LOCKED KEYS WHERE IN MY ROOM IN THE HOUSE. AND I HAVE NO IDEA HOW THIS COULD OF HAPPENED. ! PLEASE GET AHOLD OF ME AT YOUR EARLIEST CONVENIENCE BECAUSE THIS IS ABSOLUTELY INSANE SOMETIMES LIKE THIS COULD HAPPEN IN A HIGH END LUXURY CAR. AGAIN IT'S A 2008 MERCEDES-BENZ CLS550. VIN# [XXX]. YOU CAN REACH ME IF YOU HAVE ANY QUESTIONS AT [XXX]. OR MY EMAIL [XXX]. THANK-YOU. THE CAR IS CURRENTLY AT ELITE MERCEDES BENZ GETTING LOOKED AT I WILL HAVE THEM SEND ME PHOTOS TO SEND TO IF YOU WOULD LIKE. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
ENGINE07/23/2020
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT AT START-UP THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
AIR BAGS05/31/2019
THE AIRBAGS LOCATED IN THE ROOF JUST DEPLOYED OUT OF NO WHERE WHEN I WAS ON MY WAY HOME FROM WORK ONLY THE 2 SIDE CURTAIN AIRBAGS
TIRES08/30/2018
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ CLS550 EQUIPPED WITH CONTINENTAL EXTREMECONTACT SPORT TIRES, SIZE: 245/40/ZR18 (NA). WHILE DRIVING 45 MPH, THE TPMS WARNING INDICATOR ILLUMINATED AND THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF STOCKTON (LOCATED AT 10777 TRINITY PKWY, STOCKTON, CA 95219, (209) 944-5511). THE CONTACT REQUESTED THAT THE TIRES BE REPLACED, BUT THE DEALER DECLINED TO ASSIST WITH HAVING THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 98,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 2,000.
AIR BAGS08/14/2017
HAVE GOTTEN AIRBAG CODE B9223. DRIVERS SIDE IGINITION SQUIB RESISTED CENTER IS HIGH R12/9 MESSAGE. TOOK IT TO.LOCAL.MB DEALER AND THEY WANT $1800 TO FIX A AIRBAG PROBLEM, WHICH IS SOMETHING THAT SHOULD BE DEFECT FREE REGARDLESS OF WARRANTY. THIS IS AN ONGOING ISSUES WITH MB AND IT HONESTLY SEEMS THAT THIS IS DONE DELIBERATELY TO GENERATE REVENUE BY SELLING SERVICE FOR ALMOST $2000 TO REPLACE A $50 CONNECTOR THEY KNOW IS MANUFACTURED IN A SUBPAR FASHION, EXPECTING IT TO FAIL. MB HAS FAILED MYSELF AND COUNTLESS OTHERS WITH THIS ONE SIMPLE PROBLEM. THERE NEEDS TO BE A RECALL AND THEY SHOULD BE FORCED TO FIX THIS PROBLEM FOR THEIR CUSTOMERS. PEOPLES LIVES ARE AT STEAK.
SUSPENSION04/24/2017
PLEASE ADVISE OF ANY MERCEDES BENZ RECALLS ON AIR SUSPENSION ISSUE WITH CLS CLASS VEHICLES, IN PARTICULAR, CLS550 MODEL. THERE SEEMS TO BE A RECURRING ISSUE WITH LEAK OR MALFUNCTION WITH HYDRAULIC AIR SUSPENSION CAUSING VEHICLE TO LEAN TO ONE SIDE AND INCUR WARNING OF "STOP VEHICLE IS TOO LOW".
SERVICE BRAKES12/22/2016
PARKING BRAKE INOPERATIVE AND A YELLOW PARK TRIANGLE WARNING AT LEFT CORNER OF THE DASHBOARD DISPLAY.
STEERING,ENGINE12/14/2016
I WAS DRIVING G THROUGH A PARKING LOT WHEN THE SERPENTINE BELT BROKE. NATURALLY, THE CAR BECAME DIFFICULT TO STEER BUT MANAGEABLE. AS I ATTEMPTED TO TURN INTO A PARKING SPOT I HEARD A 'POP' UNDER THE HOOD. WHEN THIS OCCURRED, THE WHEEL WENT INTO A FREE SPIN. THERE WAS NO INPUT FROM THE STEERING WHEELS TO THE RACK AND PINION. UPON INVESTIGATION I FOUND THE LOWER STEERING SHAFT BROKEN ABOUT 2 INCHES ABOVE THE RACK SPLINE. THE STEERING SHAFT WAS BROKEN IN TWO. THE INCREASED FORCE REQUIRED TO TURN THE WHEEL WAS TOO MUCH FOR THE SHAFT TO HANDLE. *TR
Showing 12 of 22 complaints.