ENGINE04/08/2026
Last April, during our routine oil change our mechanic pointed out that our Cam sensors were wicking oil into the harness and making its way to the ECM. This is the first we had ever heard of this issue and the repair was $2400 or so. After researching the problem we wrote to MB USA and never got any response until we filed a lawsuit in sessions court. Turns out we cant do that locally. Mercedes has never contacted us since we registered the car in 2016 and never even acknowledged us until after we filed the attempt to collect the cost of repair. THE problem is endemic and well known. MB put a poorly designed part on their 270 engines and it could have had a worse outcome had the ECM failed while my wife was driving on the interstate Please let me know what has already been done about this problem and if they are required to notify owners. MB is silent on the issue to the point I feel as though they are hiding something.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKEScrash02/17/2026
1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortunately, due to this scary event i hit the car in front of me injuring the the gentleman. the vehicle has not been inspected by the insurance as it was a total loss withn damages more than 14k
VISIBILITY01/30/2026
The contact owns a 2013 Mercedes-Benz E350. The contact stated that after taking the vehicle through a car wash, water started leaking into the vehicle from around the sunroof frame. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V874000 (Visibility); however, neither the VIN nor the model year was included. The manufacturer was not informed of the failure. The failure mileage was approximately 91,000.
WHEELS,SERVICE BRAKES10/13/2025
The rear subframe needs fixing. And they are putting my car on hold for 3 weeks, denied a loaner car, and I have to get back to work.
STRUCTURE,SERVICE BRAKES09/24/2025
I took car to dealer to have subframe repaired due to rust and the brake lines are rusted as well due to this issue and i am being charged for the brake lines.
STEERING,UNKNOWN OR OTHER,ENGINE09/18/2025
Car difficult to control found to have corroded sub frame and rear break lines. Very unsafe to drive brought to independent dealer who had car towed back to Mercedes. No warning lamps, or other symptoms prior to failure. Scary situation.
SERVICE BRAKES08/07/2025
rear brake lines corroded and leaking, making the car disabled
FUEL/PROPULSION SYSTEM07/16/2025
I am the owner of a 2013 Mercedes-Benz E350 and am writing to formally express my concern regarding a persistent fuel leak issue I have experienced with my vehicle. Over the past months, I have spent more than $4,000 attempting to address this problem. Repairs have included the replacement of the fuel canister and the fuel pump. Despite these efforts, the vehicle continues to leak fuel from the area near the rear right tire, both when the vehicle is in motion and when it is parked. This issue presents a significant safety risk, not only to myself but to others on the road. I am aware that there is an existing recall for the 2014 E350 model related to similar fuel leakage problems. Given the similarities in design and the nature of the defect, I strongly urge Mercedes-Benz to investigate this matter and consider extending the recall to include the 2013 E350 models as well. I believe this is a critical safety matter that warrants immediate attention to prevent any potential accidents or hazards. Thank you for your time and consideration. I look forward to your response and to a resolution that prioritizes customer safety.
FUEL SYSTEM, GASOLINE07/14/2025
The contact owns a 2013 Mercedes-Benz E350. The contact stated that while driving at various speeds, there was an abnormal fuel odor entering the cabin of the vehicle. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the fuel line needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
SERVICE BRAKES, HYDRAULIC05/30/2025
The contact owns a 2013 Mercedes-Benz E350. The contact stated that when the vehicle was taken for a routine inspection, the dealer diagnosed that the rear brake lines were rusted through. The contact was informed that the rear brake lines needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 134,000.
SERVICE BRAKES03/27/2025
Excessive corrosion on rear brake lines. I've never had to replace brake lines on car before. The cost is almost $5,000 out of pocket and I believe this due to low quality products used to manufacture the original brake lines. I believe there should be an investigation into the brake lines as there could be serious injury if they fail.
SERVICE BRAKES03/19/2025
Rear subframe recall and brake lines. I am very disappointed and frustrated right now. 2013 e350 has completely corroded brake lines on an otherwise relatively rust free car. The vehicle is due to get the rear subframe replaced as part of the warranty extension. The brake lines are not covered and are 4,000 dollar additional fee to replace. I can’t get the work done anywhere else for cheaper because the rear subframe needs to be dropped in order to do the brake lines, making it cost prohibitive to have the subframe and brake lines done at different shops. Something is wrong with the brake lines they used when building this car. I’ve owned cars with 10x more rust and perfectly in tact brake lines. Frames rot away before I see brake lines this bad. They should have extended the warranty to the brake lines and I hope they do so I can get reimbursed in the future.
Showing 12 of 185 complaints.