SERVICE BRAKES, HYDRAULIC11/19/2025
The contact owns a 2007 Mercedes-Benz R320. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the vehicle needed a diagnostic test prior to the recall repair. The contact declined to pay for the diagnostic test and advised the dealer to complete the recall repair. The dealer declined to honor the recall repair. The contact later discovered that the dealer had marked the recall repair as completed even though the recall repair had not been performed. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure.
ENGINE10/11/2023
Error codes P0016 and P0017 camshaft out of alignment and vehicle will not pass smog test, also loss of power of the engine.
AIR BAGS,SERVICE BRAKES,BACK OVER PREVENTIONcrash07/15/2023
Pressed down on braked and nothing happened. Pressed down on emergency break to aid in stopping. No warning lights or sounds
ELECTRICAL SYSTEM,EXTERIOR LIGHTING02/10/2023
The contact owns a 2007 Mercedes-Benz R320. The contact stated the vehicle failed to start in very cold weather. The contact stated that after changing the battery several times, the failure continued to occur. Additionally, while operating the vehicle, the front and rear exterior lights failed to illuminate as needed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 75,000.
POWER TRAIN,SERVICE BRAKES,ENGINE10/08/2022
UNKNOWN
SERVICE BRAKES09/07/2022
The contact owned a 2007 Mercedes-Benz R350. The contact stated while driving at 65 MPH and approaching traffic, another vehicle crashed into the rear of his vehicle. The contact slammed on the brakes but the brake pedal failed to respond, causing the front of the vehicle to crash into a second vehicle. The air bags deployed. The passengers of the second vehicle did not sustain any injuries. The contact sustained a chest burn but did not seek medical assistance. A police report was filed. The vehicle was towed to an autobody repair shop but was not diagnosed or repaired. The dealer was notified of the failure. The contact later received recall notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic), which he associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
POWER TRAIN,ENGINE09/10/2018
CHECK ENGINE LIGHT CAME UP. CAR CANNOT ACCELERATE BEYOND ~30 MPH EVEN WITH HIGH REV.
STRUCTURE01/13/2018
PANORAMA SUNROOF EXPLODED WHILE PARKED IN OUR GARAGE.
STRUCTURE11/05/2017
SUNROOF EXPLODED WHILE PARKED IN GARAGE.
SUSPENSION,VEHICLE SPEED CONTROL,VISIBILITY/WIPER05/08/2017
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
POWER TRAIN03/07/2017
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ R350. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE. WHILE SHIFTING GEARS, THE VEHICLE VIOLENTLY LUNGED FORWARD WITHOUT WARNING. THE ACCELERATOR PEDAL WAS ENGAGED WITH FORCE; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
POWER TRAIN02/13/2017
TRANSMISSION MODEL 722.9 FAILURE WHILE DRIVING. CREATES AN EXTREMELY DANGEROUS SITUATION THAT COULD LEAD TO FATAL ACCIDENTS. TRANSMISSION COMPLETELY DISENGAGES BRINGING CAR TO STAND STILL, OR IT DOWNSHIFTS WITHOUT ANY WARNINGS AT HIGH SPEED. FEELS LIKE THE ENTIRE TRANSMISSION IS DROPPING OFF THE CAR. MY CAR HAD ONLY 45K MILES ON IT WHEN IT FIRST EXHIBITED THIS PROBLEM. NOW IT COST MORE THAN RETAIL VALUE OF THE CAR TO REPLACE THIS TRANSMISSION.
Showing 12 of 67 complaints.