SERVICE BRAKES07/09/2025
The brake fluid lines are corroding much faster than in other models, and without actual corrosion under the car. It happened to my car, and I have been reading forums of MB owners of this same R model, as well as C, E, GLK, and ML models all reporting the same issues. The lines corroding earlier to due to the brake boost system failure and other fluids/air entering the system is the most consistent cause of brake line failure I was able to get off the internet, as well as MB not using lines with proper material. The only thing I know is that the lines are not supposed to fail this early and this bad. It happened while driving north on [XXX] in NY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES, HYDRAULIC10/26/2022
The contact owns a 2008 Mercedes-Benz R320. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SERVICE BRAKES, HYDRAULIC09/06/2022
The contact owns a 2008 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES08/20/2022
Hi I received a letter from Mercedes for a stop drive recall (NHTSA #22V315, MBUSA ID: 2022050014 & 2022050015), so I bought my Mercedes R350 to the shop for repair on July 15, 2022. Mercedes Benz of Pleasanton (925463-2525) claimed that brake booster parts were not available at that time and I couldn't drive the car, so they left the car at the shop waiting for the parts to become available. Later on when I called, the service rep claimed the parts had been ordered so kept my car in their lot (since July 15, 2022) Since then, I have been on the rental car (that I am still paying for) and I reached out to them multiple times and couldn't get a status update from them, nor schedule for my car return. I Hope NHTSA can help me to receive an update of my recalled vehicle, and their solution. I don't know how long do I need to use rental car. I would like to file an official complaint to Mercedes Benz USA. They don't seem to know how to handle their own recall. Thank you in advance. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
SERVICE BRAKES06/08/2022
Every time I braked, car not stop until very close to the car in front of me. Couples time I hit the car in front of me. Sometime I have to slam the brakes very hard, but the car still move forward.
SUSPENSION,SERVICE BRAKES05/23/2022
I DROVE TO WORK WITH NO PROBLEMS. HOWEVER; RETURNING I STARTED CAR AND COULD HEAR A SLIGHT SOUND. I IMMEDIATELY NOTICED THAT THE CAR RISING SIGN WAS ILLUMINATED AND I WAITED FOR CAR TO RISE. THE CAR FAILED TO RISE AND WAS SITTING SO LOW TO TIRES THAT I COULD NOT DRIVE AND HAD TO BE TOWED HOME. AT HOME I TRIED AGAIN TO SEE IF CAR WOULD RISE AND AGAIN IT FAILED. IN ADDITION TO THE ABS BREAK SIGN BEING ILLUMINATED AS WELL. THE MESSAGE ON DASH STATED TO CONTACT DEALERSHIP FOR SERVICE. MY MILEAGE IS AT132,051.
SERVICE BRAKES05/13/2022
I have tried, since 730 this morning to find out what can be done with regard to the recall of my car. I contacted my dealer - Faulkner Mercedes in Doylestown.... who explained that they couldn't do anything, as they have neither the tools nor the parts to address this issue, and won't have for quite some time, and that I needed to call the Mercedes recall hotline. Which, I did. While on hold for about 40 minutes to get through to someone, they took my information and told me that there was nothing that could be done, because the "Recall hadn't been launched yet" and that it would be a few weeks before I'd get a letter in the mail telling me what I needed to do. This is absurd. First off, most people will give up and not wait on hold and keep driving, and second, I need my car, as do the other 292,000 drivers - and these people can't wait weeks to get a letter. Most will have no alternative but to drive them while waiting for Mercedes to address this problem. Mercedes needs to provide loaner cars, and needs to do so, immediately.
UNKNOWN OR OTHER04/25/2022
THE VERY HEAVY TRUNK COMES DOWN FAST BUT DOES NOT CLOSE. INSTEAD THE TRUNK REOPENS AUTOMATICALLY. THE PROBLEM IS ONE COULD GET HIT IN THE FACE AS THE TRUNK REVERSES AND STARTS TO REOPEN ON ITS OWN. ALSO THE TRUNK COULD OPEN ON ITS OWN WHILE DRIVING. THAT IS WHY THIS IS A REAL SAFETY HAPHZARD
FUEL/PROPULSION SYSTEM01/14/2021
THE FUEL DOESN'T READ WHAT IS ACTUALLY IN MY CAR.
SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)06/15/2020
I SEE I HAVE RECALLS FOR THE BACK HATCH DOOR AND SOME SUSPENSION RECALLS ELECTRICAL ALSO AIR RISING SYSTEM FOR A 2008 ARE 350 MERCEDES I CALL THE SYRACUSE NEW YORK DEALER AND THEY SAID IT IS NOT UP FOR RECALLS BUT THIS IS HOW I FOUND OUT IT WAS UP FOR RECALLS. *TR
STEERING11/14/2019
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ R350V2. THE CONTACT STATED THAT THE AUTOMATIC LEVELING BECAME DEFECTIVE WHILE TRAVELING 30 MPH. IN ADDITION, THE LEVELING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 08V682000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.
STEERING05/06/2019
DROVE CAR TO A STORE IN CITY AND IT WORKED FINE, CAME BACK OUTSIDE TO START THE CAR AND IT BECAME HARD TO MOVE THE STEERING WHEEL TO THE LEFT OR RIGHT. TOOK CAR TO A DEALERSHIP AND THEY SAID IT WAS THE POWER STEERING, HYDRAULICS, RACK AND PINION AND RESERVOIR (HAD THE SAME SYMPTOMS OF A RECALL FROM 2008 FOR THE SAME MAKE AND VEHICLE). NHTSA CAMPAIGN NO. 08V682000
Showing 12 of 38 complaints.