INTERIOR LIGHTING,ELECTRICAL SYSTEM01/21/2025
See attached document for complaint.
SUSPENSION,ENGINE AND ENGINE COOLING07/09/2024
The contact owns a 2002 Mercedes-Benz S600. The contact stated while driving 60 MPH, the active body control warning light illuminated, after which the front suspension lowered to the ground, preventing the vehicle from being driven. The vehicle was towed to the dealer, who diagnosed a failure with the hydro-pneumatic suspension pump and high-pressure hose. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 07V263000 (Suspension, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 98,000.
SUSPENSION,ENGINE12/01/2023
ABC high pressure hose blew off while driving at low speed made a loud popping sound abc light came on with message drive carefully and fluid came pouring out
ELECTRICAL SYSTEM12/09/2021
The contact owns a 2002 Mercedes-Benz S500. The contact stated that upon starting the vehicle, the instrument panel and dashboard lights were off. There were no warning lights illuminated. The contact stated that his daughter was able to drive the vehicle since the exterior lights were working properly. The vehicle was taken to the dealer who diagnosed that the instrument cluster had failed and needed to be replaced. The contact stated that the failure had been reoccurring while driving. The contact referenced NHTSA Campaign Number: 06V028000 (Interior Lighting). The manufacturer was notified of the failure and informed the contact that an extended warranty had been issued for the failure but had already expired. The vehicle was not repaired. The approximate failure mileage was 100,000.
INTERIOR LIGHTING11/22/2021
The contact owns a 2002 Mercedes-Benz S500. The contact stated that the instrument cluster had started to flicker and had eventually gone completely blank without warning. The contact had taken the vehicle to a dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 06V028000 (Interior Lighting). The manufacturer was also notified of the failure and provided the contact with the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 135,000. The defective instrument cluster also prevents the owner of these cars not knowing when the vehicle air shocks can and will suddenly drop without warning like the rear air shocks completely dropped.
ELECTRICAL SYSTEM,INTERIOR LIGHTING12/02/2020
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S430. THE CONTACT STATED THAT ILLUMINATION OF THE INSTRUMENT CLUSTER WAS INADEQUATE TO SEE THE GAUGES. FLETCHER JONES IMPORTS (7300 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 364-2700) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY EXPIRED IN 2012. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
INTERIOR LIGHTING,ELECTRICAL SYSTEM09/04/2020
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S500. THE CONTACT STATED UPON START-UP, THE INSTRUMENT CLUSTER WENT BLANK. THE CONTACT CALLED MERCEDES-BENZ OF LOS ANGELES (1801 S. FIGUEROA ST, LOS ANGELES, CA 90015) WHERE THEY INFORMED HIM TO BRING THE VEHICLE TO THE DEALER TO BE INSPECTED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. ## VIN PASSED ## 2002 MERCEDES BENZ S500 ##
AIR BAGScrash07/16/2019
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S500V. WHILE DRIVING 35 MPH, THE CONTACT'S DAUGHTER HAD THE RIGHT OF WAY ON THEIR GREEN LIGHT. ANOTHER VEHICLE WAS GOING IN THE OPPOSITE DIRECTION RAN THEIR LIGHT AND THEY CRASHED INTO THE CONTACT'S DAUGHTER'S DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER DID NOT SUSTAIN ANY INJURIES. THE PERSON THAT CRASHED INTO THE CONTACT'S DAUGHTER WAS NOT INJURED. THERE WAS NO NEED FOR MEDICAL ATTENTION. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED TO LUXURY AUTO PARK (17651 OAK PARK AVE, TINLEY PARK, IL 60477 (708) 444-4445) WHERE THE MECHANICS WERE WAITING ON INSTRUCTIONS ON WHAT TO COMPLETE ON THE VEHICLE. THE CONTACT WOULD HAVE THE VEHICLE TOWED BACK TO THEIR HOME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
ELECTRICAL SYSTEM11/08/2018
I HAVE APPROXIMATELY 104,000 MILES, I CANNOT SEE IT ANYMORE BECAUSE WHILE DRIVING HOME AT NIGHT FROM THE AIRPORT ON THE EXPRESSWAY DOING 65 MILES PER HOUR, IT WENT BLACK. ALL THE GAUGES WERE FOUND STUCK IN THEIR LOCATION THE NEXT MORNING AT WHAT THEY WERE AT WHEN THE CLUSTER WENT BLACK. THE CLUSTER HAS NEVER RECOVERED AND I HAVE TO DRIVE WITH NO IDEA OF SPEED, SIGNALS OPERATION, FUEL LEVEL, OR WATER TEMP. THE INFORMATION DISPLAY IS ALSO BLANK SO I DON’T KNOW WHAT MY MILEAGE IS OR IF THE VEHICLE HAS ANY OTHER INFORMATION TO GIVE ME. I HAD TO DRIVE HOME 60 MILES IN THE DARK. MY HEADLIGHTS GO ON ALL BY ITSELF WHENEVER I START MY CAR NOW. MY CLIMATE CONTROL ALSO REMAINS LIT AND CAUSES A BATTERY DRAIN OVER A PERIOD OF TIME. I WAS VERY LUCKY TO MAKE IT HOME BUT NOW I CAN ONLY DRIVE DURING THE DAYTIME UNTIL I CAN GET MY INSTRUMENT CLUSTER REPAIRED. MY COMFORT LEVEL DRIVING THIS VEHICLE HAS DIMINISHED GREATLY, THIS VEHICLE IS MY FAMILY VEHICLE, DOES MERCEDES BENZ NOT CARE ANYMORE. IF ONE OF THEIR FAMILY MEMBERS WERE TO PERISH IN AN ACCIDENT AS A RESULT OF THIS PROBLEM I’M PRETTY SURE THEY WOULD IMMEDIATELY FIND A SOLUTION TO FIX IT.
SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)09/12/2018
INSTRUMENT LIGHTS WENT OUT, CAN'T SEE SPEED OR OTHER DASH INFORMATION SUCH AS FUEL. REAR SUSPENSION LOOSES AIR, CAR SITS TO LOW TO DRIVE, BODY SITS ON REAR TIRES. HAPPENED WHILE DRIVING CITY STREET, TIRES SMOKED AND ARE PITTED.
ELECTRICAL SYSTEMfire11/18/2017
THE BATTERY LOCATED IN THE TRUNK OF THE VEHICLE IS SITUATED NEXT TO THE GAS TANK. THERE ARE NO COVERS ON THE METAL PARTS ON THE TOP OF THE BATTERY LOCATED IN THE TRUNK OF THE VEHICLE, AND THE MAT THAT COMES WITH THE VEHICLE DOES NOT SUFFICIENTLY COVER THESE METAL POLES, LEAVING THEM VULNERABLE TO CATCH FLAME WHEN METAL ITEMS ARE IN THE BACK OF THE VEHICLE. THE REAR BATTERY CAUGHT FLAME, WHILE STATIONARY, DUE TO A METAL ROD USED FOR FURNITURE ASSEMBLY TOUCHING THE EXPOSED PORTION OF THE BATTERY.
SUSPENSION07/15/2017
ABC LINE STARTED LEAKING SECOND TIME IN 4 YEARS EXACTLY REPLACED IT BACK IN 2013 ALMOST COST ME 1500 AND NOW ITS BACK DOING THE SAME PROBLEMS THE CAR IS TO LOW ON THE GROUND AND CAN'T NOT DRIVE WHATS SO EVER
Showing 12 of 133 complaints.