UNKNOWN OR OTHER07/14/2026
On July 9,2026 I requested information on this truck from the dealership. It was advertised as having 55k miles on it and they were asking for $39. The carfax shows service history at 167k miles. When I confronted the salesman via text, he lowered the price to 32k. I believe this to be odometer fraud since I also asked him to verify if the mileage advertised was correct.
TIRES07/06/2026
The contact owns a 2019 RAM 2500 equipped with Fortune Tires, Tire Line: Fortune Tormenta R/T FSR309, Tire size: 35x12.50R20, and DOT Number: 04NL1RTPC. The contact stated that while driving the vehicle at 75 MPH, the vehicle started to vibrate, followed by a noticeable wobble at low speed. The contact pulled over to inspect the vehicle and discovered a very large bulge on the outer side of the front driver's side tire. The vehicle was taken to an independent mechanic, who diagnosed the tire with a busted belt. The tire was later inspected by an authorized Fortune tire shop, and the failure was deemed to be a manufacturer's defect. The contact stated that the failure had recurred while driving on a separate occasion. The contact puller pulled over sooner and discovered that the front passenger's side tire had also developed a matching large bulge. The dealer was notified of the failure. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure. The vehicle failure mileage was 143,497. The tire failure mileage was 11,000.
STRUCTURE06/23/2026
What component or system failed or malfunctioned, and is it available for inspection upon request?: The right-side tailgate hinge assembly on my 2019 Ram 2500 failed and became increasingly difficult to operate. The tailgate now requires excessive force to open and close throughout its entire range of motion. An independent body shop inspected the vehicle and determined that the hinge assembly requires replacement. The vehicle and failed component are available for inspection upon request. How was your safety or the safety of others put at risk? The failure significantly affects the normal operation of the tailgate and requires excessive force to open and close. This creates a risk of injury while operating the tailgate and raises concerns regarding the continued safe operation of the tailgate assembly. The failure of a primary tailgate support component could also affect the tailgate's ability to function as intended. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The problem was inspected and confirmed by an independent body shop. The shop determined that the tailgate hinge assembly has failed and requires replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an independent body shop. At this time, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps, messages, or diagnostic indicators were present. The only symptom was a progressive increase in the force required to open and close the tailgate. I started to notice the issue about a year ago. Since then, the condition gradually worsened over time to the point where when I open it and the tailgate pops out of position.
ELECTRICAL SYSTEM05/19/2026
My 2019 Ram 2500 with push‑button start became completely immobilized due to failure of the RF Hub Module. The truck has full electrical power but will not crank, will not click, and will not shift out of Park. The Check Engine Light blinks several times and stays on, and the security system does not activate. This is a known failure on 2018–2020 Ram HD trucks. The RF Hub controls the start authorization and immobilizer system, and when it fails the vehicle cannot be moved, even into Neutral. This is a safety hazard because the vehicle can become stranded in traffic or in unsafe locations. The part is on national backorder with almost no availability in the [XXX] , leaving owners without transportation for weeks or months. Chrysler/Stellantis has not issued a recall or provided alternative solutions. This is a critical safety defect that immobilizes the vehicle without warning.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,VISIBILITY/WIPER05/13/2026
I was driving at night when my wipers activated at full speed on there own causing my trucks horn and blinkers to stop working. I was with my wife and 2 children when this occurred causing my wife and I to feel very uncomfortable. Driving with this issue for an extended period. This is not the first time it has occurred Anna my truck only has 38,000 miles but this is the first time of it activating at night which is what made it that much worse and what ultimately got me to go to the dealer to have it looked at. I took it in and they determined it was the clockwork-steering column control mod. I have already gone ahead and paid for the parts which are back ordered and waiting on repairs.When this incident occurred I did not see or notice any prior warnings. Once I received the information of the issue I did research and found that trucks of the same year And model have been been recalled for this issue, however I did not see mine listed when I ran the vin. My truck has had 6 other safety recalls and I believe this is another recall that should be addressed.
ENGINE05/08/2026
The truck acts like it running out of fuel when entering the hiway. One time it just died and restarted. Then several days later when pulling out onto the hiway the same thing happens. Last time was May 6. Acts like it’s running out of fuel. Keep pumping the petal and it takes off.
POWER TRAIN05/04/2026
The transmission failed. Prior to the failure, the vehicle had an undiagnosed fluid leak believed to be coming from transmission-related hoses/lines. These hoses were replaced; however, the issue persisted and ultimately resulted in transmission failure. The failure occurred while the vehicle was in operation, which caused a sudden loss of power/drive capability. This created a hazardous situation, especially in traffic, as the vehicle was unable to accelerate or maintain speed, increasing the risk of a collision. The fluid leak and subsequent transmission failure were inspected by a service center. The leaking hoses were identified and replaced; however, this repair did not resolve the underlying issue, and the transmission ultimately failed. No indication of symptoms of failure prior.
ENGINE AND ENGINE COOLING04/28/2026
The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor inside the vehicle. The contact assumed that the odor was coming from the AC and turned off the AC. No warning light was illuminated. The contact parked and turned off the vehicle at the residence. Later that night, the contact heard a loud bang coming from the vehicle. The next morning, the contact and her friend looked under the hood and discovered that the fuse box, harness, and cables were all melted. The contact used electrical tape to separate the cables. Upon investigation, the contact discovered on the NHTSA.GOV website that the VIN was included in NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The manufacturer had the vehicle towed to the dealer, where a third-party engineer inspected the vehicle. The engineer informed the contact that the fuse box and harness wiring had melted, but the cause of the failure could not be determined. The manufacturer closed the case and refused to allow the dealer to perform the recall repair. The vehicle was not repaired. The failure mileage was approximately 80,000.
ENGINE04/27/2026
Poor quality hydraulic roller lifer arm failure caused a frown rod and a hole in the engine block
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES04/21/2026
dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?
ELECTRICAL SYSTEM04/14/2026
The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed and hauling a trailer, the trailer brake light was continuously flickering and shut off, and the warning message trailer not connected was erroneously displayed. The vehicle was turned off and restarted several times to correct the failure. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 38,000.
UNKNOWN OR OTHER04/13/2026
Rear window is not sealed in both upper back corners. Worried about it coming out onto back passengers.
Showing 12 of 189 complaints.