ELECTRICAL SYSTEM,EXTERIOR LIGHTING07/15/2026
The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was displayed on the instrument panel, and a yellow triangle light with two wheels underneath a trailer was displayed. The contact stated that the message and warning light were illuminated while no trailer was connected to the vehicle. The manufacturer was notified of the issue and assisted the contact in scheduling a service appointment with the dealer. The vehicle was taken to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. The failure mileage was approximately 6,500.
UNKNOWN OR OTHER06/22/2026
Vehicle experiences repeated intermittent engine shutdown while decelerating to a stop (approximately 3-4 mph). condition has occurred 10+ times since purchase ( Feb.2026). Vehicle currently has 5000 miles.Vehicle has been and is currently for the 3rd time at dealership for this safety issue. Dealer has involved STAR engineering. Issue has not been duplicated by shop tech but was captured on video by owner and given to dealership. This creates a safety concern due to unexpected loss of propulsion in traffic conditions
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE06/18/2026
I have a 2025 ram 2500 diesel, and I use it to tow, as I am a farmer, and have a farm. I pull stock trailers, my tractor, and other trailers associated with my farm. I took my truck in for the trailer tow module recall to be done over 4 months ago, and they said they had to order the part and would call once it came in. It has now been over 4 months, I have called the dealer to follow up, and keep getting the same answer. The part hasn't arrived yet, and they will call me when it comes in. Every time I hook up a trailer it disables my trailer brakes, throws the AEB light on, and I am afraid, that in the instance I have to stop abruptly, that I may crash, and or hurt or even Kill someone due to these issues. I'm at a loss, they are worried about doing the trucks on the lot before they take care of the ones on the road per Jeremy at the Crain Ram dealership in Hot Springs, AR, which I don't feel is right to do. They got my money, now I have to deal with the issue, and potentially worse, until they get their unsold trucks done on the lot. Any help would be GREATLY appreciated!
ELECTRICAL SYSTEM06/03/2026
I have been trying to get this recall repair since March of 2026 with no luck. Continued delays from my dealer
SERVICE BRAKES05/26/2026
I am filing a safety complaint regarding a persistent soft brake pedal condition affecting my truck. Under normal driving conditions and especially during low-speed braking with no trailer or payload attached, the brake pedal feels excessively soft and requires additional pedal travel before adequate braking response occurs. The authorized dealer inspected the vehicle and replaced the brake pads and resurfaced the rotors; however, the soft brake pedal condition continues unchanged. After further evaluation, the dealer stated that their engineer determined the vehicle is operating within factory specifications and declined to pursue any additional diagnosis or repairs. I use this truck for towing an RV, and due to the abnormal brake feel and reduced confidence in braking performance, I do not feel safe towing with this vehicle. As a result, the truck remains parked at my residence because I believe continued operation may present a safety risk. I have driven other trucks of the exact same year and model that exhibited significantly firmer and more responsive brake pedal feel, which leads me to believe my vehicle is not operating normally despite the dealer’s claims. In addition, I have found numerous online reports from other owners describing similar soft brake pedal complaints, including reports of lemon law claims and unresolved brake concerns. I am requesting that NHTSA investigate this issue for potential brake system defects or inconsistent braking performance that could affect vehicle safety, particularly during towing or emergency braking situations.
AIR BAGS05/26/2026
While operating my truck i have a air bag warning indicator come up on my cluster gage. With the light still one and engine running I immediately drove the vehicle to my local Ram dealer to seek assistance. I had spoken to a service advisor who checked my vehicle in for service. The service advisor did confirm the SRS light was on. After the tech did a diagnostic they found no stored service codes, the dealer cleared rhe codes, and said there was no issue and no repairs was performed. I find it very strange for the light to just randomly comon and there is no issues. I have reason to believe the dealership was not being transparent and did not provide the full scope of work performed on this truck.
ENGINE05/26/2026
While operating my truck under normal driving conditions, the check engine warning light suddenly illuminated without warning. Due to concerns about potential vehicle reliability and safety, I immediately brought the vehicle to the dealership for diagnosis and inspection. After evaluating the vehicle, the dealership stated that diagnostic trouble codes were present and that additional analysis of the system would be required. The vehicle remained at the dealership for approximately one week before being returned to me. Upon release of the vehicle, the dealership advised that the issue was related to multiple erroneous codes and that a software update had been performed. However, the dealership did not provide a clear explanation as to why the codes were generated, what systems were affected, or whether the condition could reoccur. I was also not provided with a complete accounting of all diagnostic trouble codes identified during the inspection. I am concerned that the dealership failed to provide full transparency regarding the diagnosis and repairs performed on this vehicle. The repair order documentation was limited in detail and appeared to omit important information regarding the discovered fault codes and the full scope of work completed. Because modern vehicle systems rely heavily on electronic control modules and software for engine operation and safety-related functions, I am requesting that NHTSA document and review this issue for potential underlying electronic or software-related defects that may affect vehicle reliability and safety.
ELECTRICAL SYSTEM05/26/2026
I attempted to use the factory-equipped 110V power outlet located in the bed/rear area of my truck to power a laptop computer. After plugging in the device, I discovered that the outlet was not supplying any electrical power. The vehicle is equipped with a cargo light/power outlet activation button located beneath the steering wheel. Even with the button engaged and activated as intended, the outlet remained inoperative and provided no power output. Due to concerns regarding a possible electrical system defect, I brought the vehicle to the dealership for diagnosis and repair. After inspection, the dealership advised that a wiring-related issue was found and repaired in order to restore functionality to the outlet system. I am concerned that a wiring defect occurred on a brand-new vehicle and believe this reflects poor workmanship and inadequate quality control during manufacturing. In addition to this issue, my truck has experienced several other mechanical and electrical problems within only a few months of ownership. Because this issue involved the vehicle’s electrical system and required dealer repair shortly after purchase, I am requesting that NHTSA document and review this complaint for potential manufacturing or electrical system defects affecting this vehicle platform.
ELECTRICAL SYSTEM05/21/2026
Batteries keep draining overnight, sitting at dealership since April 22nd. Still can't diagnose the reason for that.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING05/20/2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
AIR BAGS05/16/2026
My vehicle has been in to 2 different dealerships for a warning light check airbag system. I have had it in to the repair shop approximate 5 times. It's fixed for a day or 2 then the warning comes back on. There is a safety recall for this and was performed a software update which didn't solve the issue. I do not feel safe for driving this vehicle.
ELECTRICAL SYSTEM,ENGINE AND ENGINE COOLING05/15/2026
The contact owns a 2025 Ram 2500 Tradesman Crew Cab. The contact stated that the entire instrument panel became blank. The vehicle was taken to the dealer where it was diagnosed as needing a software update. The update was completed; however, the issue persisted. The software update was completed 4 times but the issue continued. The contact informed of another issue with vehicle involving the deft system, has to put the deft bottle next to the gas, the cage on the panel does not read that it has been filled. The vehicle was repaired for this issue. The manufacturer was notified of the issue. The approximate failure mileage was unavailable.
Showing 12 of 57 complaints.