SERVICE BRAKES07/21/2026
Brake pedal very soft and sink to the floor you have to pump the brake pedal to get hard pedal
ELECTRICAL SYSTEM07/15/2026
The contact owns a 2026 RAM 2500. The contact stated that they had just purchased the vehicle and while driving on the high way at 65 MPH the infotainment system failed and would not function as it should, the contact mentioned that the GPS and hands free calling are paramount to the their safety while utilizing the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the infotainment system was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 250.
SERVICE BRAKES07/14/2026
I was towing my 21-foot boat on a trailer equipped with surge brakes while driving down a slight downhill grade. As I approached a stop sign and applied the brakes, the brake pedal felt extremely spongy. I had to press the pedal all the way to the floor, and the truck still would not stop as expected. After that incident, I noticed the brake pedal remains spongy even when I’m not towing anything. I took my 2026 RAM 2500 to the RAM dealership in [XXX] today (XXX), to have the braking system inspected. The dealership told me they could not find anything wrong with the brakes. Their recommendation was to pump the brake pedal twice to build up brake pressure. My concern is that this is not an acceptable solution. In an emergency braking situation, there may not be enough time to pump the brakes before needing to stop. I need to be able to rely on the brakes to provide full stopping power with a single application of the pedal. This experience has raised serious safety concerns about the braking system on my 2026 RAM 2500. If the dealership is unable to identify or correct the problem, I would appreciate your assistance in investigating this issue and helping me find a proper resolution before it leads to a potentially dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES07/08/2026
The brake pedal is soft and travels all the way to the floor before it engages. It has done it from the day I purchased the truck. The dealership stated it is normal for that truck. I had previously owned a 2014 RAM 2500 w/6.4L Gas engine, 2017 RAM 2500 w/6.7L Diesel engine, 2021 RAM 3500 w/6.7L Diesel engine, all had firm normal operating brakes as you would expect for a truck. The brake pedal will physically bottom out to the floor causing the vehicle to creep and/or move forward when in gear if you even slightly lift off the brakes, requiring immediate action to pump the brake pedal to obtain a firm pedal, however the feel is only momentary and you can feel the pedal bleed off until the pedal bottoms out again. This issue is extremely problematic when towing a trailer equipped with electric trailer brakes due to the fact that the trailer brakes are engaging far sooner then the trucks braking system due to the long brake pedal travel before engaging causing the trailer to aggressively yank on the truck. This causes a jerky, uncomfortable stop and puts excessive strain on the hitch, making it difficult to maintain control and further leading to rapid wear on the trailer brake pads. I have pretty much stop driving the truck due to the braking system, hence the low mileage (current miles is 1,203 miles since purchased on 27 January 2026).
SERVICE BRAKES06/26/2026
VERY POOR BRAKES ON THIS NEW TRUCK. COMPLAINED TO DEALER ABOUT POOR BRAKING AND TECH VERIFIED THIS. HAVE REPAIR ORDER STATING THIS. DEALER WORKED ON IT THEN AND TWICE MORE AND IT STILL IS NOT FIXED. TRUCK IS AT ANOTHER DEALER NOW AND THEY ARE TRYING TO FIND DEFECT. THIS SEEMS TO BE A COMMON ISSUE WITH RAM 2500 TRUCKS
SERVICE BRAKES06/22/2026
brakes are soft and half way down.they always need to be pumped before stopping.if you set at a red light they will slowly go to the floor. this is a 3/4 ton truck for towing.has been back to dealership.they say normal.suggested maybe ram will do a soft wear change.tested a new one on the lot and just as bad.they need to stop especially if towing.
EXTERIOR LIGHTING,SERVICE BRAKES06/08/2026
Brakes and lights on trailer don’t work.Truck thinks it has a trailer connected to it all the time ,even when no trailer is not attached. Not sure I can trust this vehicle. It’s been looked at by dealer, they say part is back order no date for it to be fixed. IS THIS SAFE !!!
VISIBILITY/WIPER,BACK OVER PREVENTION06/04/2026
The backup camera does not work properly as delivered from the dealership. The problem is intermittent, hard to reproduce reliably and is occurring on a brand new unit. The vehicle is very large with huge blind spots and poses a risk to others when reversing.
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE05/23/2026
Truck has 170 miles and it suddenly slammed on the breaks on the highway stating that the EBS failed. A loud humming sound came from the transmission and now the truck is saying service transmission and service brakes. The truck will need to be towed to a dealer to review as it is not drivable at this time .
ELECTRICAL SYSTEM,EXTERIOR LIGHTING05/21/2026
The contact owns a 2026 Ram 2500. The contact stated he is experiencing issues with electrical on his trailer when connecting to the vehicle, stated his blinkers or lights are not operating. The contact stated, he had took his vehicle in for NHTSA Campaign Number: (26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM), The repair was done. The repair was completed by the dealer. However, the contact stated that the vehicle experienced the exact same failure symptoms as before the recall repair once he connected his trailer. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 4017
ELECTRICAL SYSTEM,ENGINE05/12/2026
The contact owns a 2026 Ram 2500. The contact stated that on three occasions while driving, the vehicle lost power and stalled. The vehicle was towed to her residence. The vehicle was towed to the local dealer but was not diagnosed or repaired. A computer update was previously completed, but the failure recurred. The dealer later informed her the failure was due to the battery. The manufacturer was contacted, who opened a Star case and was informed about a buyback. The failure mileage was approximately 200.
ELECTRICAL SYSTEM,SERVICE BRAKES05/11/2026
Open safety recall on brake controller, parts unavailable for nearly 2 months, vehicle actively used for towing a 7,800 lb travel trailer
Showing 12 of 20 complaints.