1 complaint-reported fatality on this model.
AIR BAGScrash12/07/2018
TL* THE CONTACT OWNED A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED CHEST AND SHOULDER, WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.
AIR BAGS09/14/2018
I HAVE GOTTEN THE "TAKATA RECALL" LETTER AND TOOK MY CAR ON MARCH 18, 2018, WITH MIKE BRISENO FROM TOYOTA HERE NEAR MY PLACE 1901 S FIGUEROA ST, LOS ANGELES, CA 90007. THEY OFFERED ME AN UBER RIDE HOME FROM THE DEALERSHIP WITH MY HUSBAND AND SAID IT WILL TAKE 2-3 HOURS. GOT THE CALL FROM MIKE BRISENO AND SAID THAT MY CAR IS READY. I GOT THERE AND HE SAID THEY DID NOT DO ANYTHING AND HAD TO ORDER THE PARTS. CALLED THE DEALERSHIP ON MAY 16, 2018, TALKED TO MIKE SAID HE WILL CALL ME TO SEE BACK ORDER AND NEVER RESPONDED IF THE PARTS EVER ARRIVED SINCE MAY 2018. CAR WAS NEVER FIXED.
AIR BAGS,SEAT BELTS09/11/2018
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE THE CONTACT WAS IDLING AT A RED LIGHT, THE SEAT BELT AIR BAG RESTRAINT SYSTEM ERRONEOUSLY ACTIVATED AND FORCEFULLY SECURED THE DRIVER INTO THE SEAT. DURING THE INCIDENT, NO CRASH HAD OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BAIERL TOYOTA, 19045 PERRY HWY, MARS, PA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO EXAMINE THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.
AIR BAGScrash04/18/2018
TAKATA RECALL MY WIFE AND I HAD AN ACCIDENT IN THE FREEWAY ON OUR WAY HOME MORE THAN 7 YEARS AGO. WE WERE TRAVELLING AT AROUND 50-55 MPH WHEN SUDDENLY THE CAR IN FRONT OF US STOPPED. RESULTED IN HITTING THE BACK BUMPER OF THE CAR IN FRONT OF US. THE CAR SUSTAINED JUST MINOR SCRATCHED BUT OUR CAR WAS REALLY DAMAGED. MY WIFE WAS HURT AS A RESULT OF THE ACCIDENT WHO WAS SITTING IN THE FRONT PASSENGER. THE CAR'S AIR BAG DID NOT DEPLOY. I WAS STILL WONDERING UNTIL NOW, WHY? THE DAMAGED TO THE CAR WAS WORTH MORE THAN $8,000. OUR INSURANCE COMPANY, WHICH WAS STATE FARM DID NOT MENTION ANYTHING ABOUT THE AIR BAG. I JUST FOUND THAT OUT WHEN I RECEIVED THE RECALL NOTICE LAST WEEK FORM TOYOTA. I CAN'T REALLY RECALL THE DATE IT HAPPENED, BUT I CAN GET SOME INFORMATION FROM STATE FARM INSURANCE. MEDICAL ATTENTION WAS NOT REQUIRED WHEN THE INCIDENT HAPPENED BUT MEDICAL ATTENTION WAS REQUIRED AFTER A DAY OR 2 AFTER THE ACCIDENT.
AIR BAGS10/22/2017
THE AIRBAG INDICATOR ON MY CAR LIT UP. I SCHEDULED AN APPOINTMENT WITH TOYOTA TO HAVE IT DIAGNOSED, AND THEY SAID THAT I NEEDED A NEW SPIRAL CLOCK SPRING CABLE, WHICH IS PART NUMBER 84306-02110. THIS IS AN EXPENSIVE PART, OVER $300. AFTER DOING SOME SEARCHING, I FOUND OUT THAT 1) MANY OTHER TOYOTA MATRIX AND COROLLA OWNERS HAVE HAD THIS ISSUE AND 2) THERE WAS A RECALL ON THIS PART FOR TOYOTAS OF A SLIGHTLY DIFFERENT MAKE, MODEL, AND YEAR. I BELIEVE THAT THIS PART IS DEFECTIVE, AND THAT TOYOTA SHOULD COVER THE REPLACEMENT COST, INCLUDING LABOR.
AIR BAGS04/14/2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINE,FUEL/PROPULSION SYSTEM11/29/2016
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE FIRST TIME THE VEHICLE WAS DIAGNOSED THE DEALER WAS UNABLE TO DETERMINE THE FAILURE AND DISENGAGED THE CHECK ENGINE WARNING SENSOR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A SECOND DEALER. IT WAS DIAGNOSED THAT THE SEAL ON THE FUEL CAP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 10V384000 (ENGINE AND ENGINE COOLING). THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
AIR BAGS11/03/2016
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL FOR THE AIR BAGS AND WAS REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 275,000.
POWER TRAIN,ENGINE09/13/2016
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING, THE CHECK ENGINE SENSOR INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED HARD SHIFTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 107,000.
POWER TRAIN05/16/2016
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THIRD AND FOURTH GEARS WERE NOT GETTING ANY OIL AND TEARING THE BEARING AND TRANSMISSION APART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
ELECTRICAL SYSTEM,ENGINE04/25/2016
TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. PRIOR TO THE FAILURE, WHEN THE VEHICLE WAS STARTED, AN ABNORMAL KNOCKING SOUND EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,580.
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)04/11/2016
TAKATA RECALL: MANY TIMES OVER THE PAST 2 1/2 YEARS WE HAVE CALLED TOYOTA OF TERRE HAUTE ABOUT PERFORMING THIS RECALL. EACH TIME WE GET AN EXCUSE; THE LAST TIME THEY CLAIMED TO HAVE ONE OF THE PARTS NECESSARY BUT NOT THE OTHER. THEY PROMISED TO CALL US BACK WITH AND UPDATE AND SOLUTION. THAT WAS LAST FALL. (APPROX )
Showing 12 of 269 complaints.