Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2009 Toyota Matrix, assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its VIN to decode that exact car, its engine, trim, assembly plant and factory equipment, alongside these records.
Open a VIN recordRecalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Toyota Matrix year.
NHTSA lists 3 recalls for this make, model and year. Recalls apply to the model, so some may already be fixed on this specific car. A dealer can confirm from the VIN.
Issue: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Campaign 16V340000
Issue: GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000
Issue: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000
25.9 mpg average · 23–28 range · EPA says 24
Over 5 years this costs $1,750 more in fuel than an average new vehicle.
NHTSA frontal crash test
1 open NHTSA investigation into this model. Investigations come before recalls, so these are potential defects not yet covered by one.
Rated configuration: 2009 Toyota Matrix 4-DR. w/SAB
The parts named most often across 192 owner complaints filed with NHTSA for this make, model and year.
6 crashes · 6 injured
13 crashes · 7 injured
2 crashes · 1 injured
1 fire
1 crash · 1 injured
4 crashes · 3 injured
Complaints are self-reported and skew toward problems people find alarming, so read this as where to look rather than as a defect rate.
TL* TAKATA RECALL. THE CONTACT OWNED A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE AIR BAGS DEPLOYED AND METAL FRAGMENTS PASSED THROUGH THE AIRBAG CUSHION MATERIAL. AS A RESULT, THE METAL FRAGMENTS ENTERED THE CONTACTS EYE AND CAUSED A LONG TERM INJURY. THE CONTACT ALSO SUSTAINED A FRACTURED UPPER JAW AND NOSE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED HAVING CONTINUAL DOCTOR VISITS FOR HIS EYE INJURY. THE VEHICLE WAS TOTALED AND TOWED TO JUNK YARD. A POLICE REPORT WAS NOT FILED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE FAILURE MILEAGE WAS 48,000. *DT*JB *DT RECALLS INCOMPLETE 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
LETTER FROM CONGRESSMAN DEUTCH ON BEHALF OF CONSTITUENT REGARDING TOYOTA VEHICLE AIRBAGS: THIS WAS THE THIRD RECALL. *LD *JS
"TAKATA RECALL" WE RECEIVED OUR RECALL NOTICE LETTER AND IMMEDIATELY CONTACTED OUR LOCAL AUTHORISED TOYOTA IN RHINELANDER WI AND WERE TOLD IT WOULD TAKE A FEW WEEKS FOR THE REPLACEMENT PARTS TO ARRIVE. AFTER NOT HEARING FROM THEM IN THAT TIME WE PHONED AGAIN, AND AFTER ONCE AGAIN GIVING OUR VIN AND INFORMATION , WE WERE TOLD WHO EVER TOOK THE CALL HAD NOT SUBMITTED THE ORDER . SO ONCE AGAIN WE ARE TOLD IT'S ON BACKORDER AND THEY WILL CONTACT US WHEN IT COMES IN SO THEY CAN SET UP A APPOINTMENT TIME TO FIX IT. THE RECALL NOTICE RECOMMENDED NOT HAVING A OCCUPANT IN THE FRONT PASSENGER SEAT. WE SHOULD BE PROVIDED WITH A SAFE VEHICLE BY TOYOTA TO USE WITH THE LENGTH OF TIME THIS IS TAKING UNTIL THIS IS FIXED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HERITAGE TOYOTA OWINGS MILL (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117, 844-202-9429) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL" I AM WONDERING WHEN THE FIX FOR THIS RECALL WILL BE AVAILABLE IN MY AREA.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF RIVER OAKS AT (708) 862-0700 (1970 RIVER OAKS DR, CALUMET CITY, IL 60409) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE. ALSO, THE VEHICLE STALLED AND THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC IN DETROIT MICHIGAN. THE VEHICLE WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
TAKATA RECALL THE NHTSA IS AWARE OF THIS RECALL BUT MAY NOT APPRECIATE THE FULL IMPACT ON THE OWNER OF THE CAR. I FEEL UNSAFE DRIVING IT DUE TO THIS RECALL BUT THERE IS NO REMEDY. I CAN'T GET IT FIXED. WHEN I WENT TO THE DEALER AND ASKED WHEN REMEDY IS AVAILABLE NO ONE KNOWS. SO I SAID FINE LET ME TRADE IT IN AND BUY A NEW CAR. HOWEVER, SINCE THERE IS A RECALL THE DEALER SAID HE COULDN'T OFFER FULL TRADE IN PRICE BECAUSE HE WOULD BE UNABLE TO SELL IT UNTIL THE REMEDY IS MADE. SO I DON'T FEEL SAFE DRIVING IT AND I CAN'T SELL IT WITHOUT A LOSS IN VALUE. NEITHER ARE MY FAULT. TAKATA HAS ME STUCK IN A VERY POOR POSITION AND I AM DISAPPOINTED WITH TOYOTA'S RESPONSE
TAKATA RECALL. SAFETY RECALL NOT REMEDIED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GROSSINGER TOYOTA (LOCATED AT 7225 N CICERO, IL 60712), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TAKATA RECALL--I RECEIVED A FRONT PASSENGER AIRBAG INFLATOR NOTICE BACK IN AUGUST 2016 AND CALLED IMMEDIATELY TO HAVE THIS REPAIRED. BEAMAN PONTIAC SAID THEY WOULD CALL WHEN THE PART WAS IN. I CALLED BACK IN JANUARY OF 2017 AND THEY SAID THE PART WAS STILL NOT IN. TODAY 8/16/17 THE PART IS STILL NOT IN. THIS IS UNACCEPTABLE. IN JANUARY THEY GAVE ME A RENTAL AND I STILL HAVE IT. I WOULD LIKE MY CAR BACK. BUT I DON'T WANT THE LIABILITY OF SOMEONE RIDING IN MY CAR OR ME IN IT WITH MY HUSBAND DRIVING BEING KILLED AND TOYOTA NOT RESPONSIBLE SINCE I RECEIVED THIS NOTICE.
TAKATA RECALL TOO LONG TO GO WITH SUCH A POTENTIALLY DANGEROUS DEFECT IN A CAR. MY 21 YEAR OLD SON DRIVES THIS CAR. PLEASE HAVE A FIX SOON OR AT LEAST BE ABLE TO TAKE IT IN AND TURN THAT AIRBAG OFF. THANK YOU FOR YOUR HELP!
Showing 12 of 192 complaints.