FUEL/PROPULSION SYSTEM07/16/2026
My vehicle has an active, federally mandated safety recall for a fuel rail leak (Recall 24Gi / 20V648000), which is a documented fire hazard. The vehicle now has an active "EPC" (Electronic Power Control) dashboard light and a fuel odor. When I called my local authorized Volkswagen dealership—Southern Team Volkswagen at 6520 Peters Creek Road in Roanoke, VA—to schedule the safety repair, the service department flat-out refused to take the vehicle. The representative stated that they "are not taking new clients" and "will not be repairing" the vehicle. They left me stranded with an active, dangerous safety hazard on my property and refused to comply with the federal recall mandate. When escalations were made to corporate, I was told my only option was to take the vehicle for an hour to Lynchburg, VA, at my expense. Because they don’t have a policy to pay for towing. I had to call the manufacturer and have them step in to “pull some strings” he said. Am currently waiting to hear back from them.
FUEL/PROPULSION SYSTEM06/29/2026
Leaking gas. And charcoal canister problems. I’m not sure why this vehicle is not recalled but the vw gti is and same years as other vw models but not this one. There has to be a recall with this vin vehicle no one was harmed or injured yet since this problem is scary and leaks gas I am unable to drive car due to risk of fire and injury.
Chest Clip, Buckle, Harness06/08/2026
I buckled my 2.5 year old daughter into her carseat and secured the magnetic chest clip. It very easily popped back open WITHOUT pressing the buttons. I attempted to get it to securely close several times and with light pressure it opens back up. This is extremely unsafe as it would likely not stay clipped in a crash or a child could very easily open the chest clip. After a quick online search, it appears that several others have had this issue. I just noticed it yesterday but I have no idea how long this has been occuring and, unless checked thoroughly every time, could happen to anyone.
POWER TRAIN04/01/2026
My car made a loud banging noise and would not move even though engine was running. Had towed and was told car needs new transmission I brought to another mechanic for second opinion and was told the same thing code P073300
FUEL/PROPULSION SYSTEM02/17/2026
The car makes a loud popping/ clicking sound in the back of the car (near exhaust) whenever I accelerate or let off the gas.
ENGINE,FUEL/PROPULSION SYSTEM08/22/2025
On Monday [XXX] my 2018 VW Jetta S started gushing gas from the bottom of the car. I immediately pulled over and called AAA to have my car towed to my nearest VW dealer which was National City Volkswagen 3131 Mile of Car National City, Ca. The issue my car was having looked similar to a recall due to fuel rails coming loose. My car ended up having faulty gas rails which is part of a recall for my vehicle. I was told it was already corrected 4 years ago so i had to pay out of pocket for it. Yet the repairs or corrected recall are not on the carfax, for one. And for two, I did not own the car when said repairs were completed and I cannot find any record of it. I believe VW is still responsible for this as it is the same parts that were repaired for the recall. Plus, I missed a whole day at work because of this. ($30hr×8=$240) plus the $1438.26 I had to pay out of pocket. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGS07/23/2025
Passenger airbag light is illuminated after hitting a bump in the road
AIR BAGS,UNKNOWN OR OTHER06/07/2025
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.
AIR BAGS04/10/2025
Front passenger air bag light came on without provocation and remains on. Have noticed multiple recalls of similar situations with VW air bags being recalled. It appeared to start with the detection of weight change in the seat. It would not deactivate when a small child sat in the front seat. Now the passenger air bag light just continuously stays on regardless of adult, child, or nothing is the seat.
FUEL/PROPULSION SYSTEM03/17/2025
Engine stalled and car emitted fuel smell and leaked from engine area. Vehicle towed to shop. Mechanic found fuel leak near Cylinder #4. Removed intake manifold and found fuel rail loose and leaking from #4 injector. Left upper fuel rail retaining bolt was broken and left lower bolt was loose.
FUEL/PROPULSION SYSTEM10/28/2024
Car's warning lights came on with initial start, followed by strong fuel smell. Shut off engine and walked around car to find large puddle of fuel coming from engine compartment under fuel rail.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER08/30/2024
Malfunction ignition switch, and ignition cylinder, 50,000 miles on car. Took it to the dealer for diagnosis. No warning lamps or lights showed. My car just stopped allowing my key to come out of the ignition to turn the car off. I have to struggle to get it out of the ignition for 10-20 mins every time I take my key out. My car could potentially not turn on or off when the pieces go out completely
Showing 12 of 31 complaints.