ELECTRICAL SYSTEM05/27/2026
The contact owns a 2015 Volvo S60. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. No warning lights illuminated. The contact was a certified mechanic. The contact stated that the failure occurred when the outside temperature was too hot or too cold. The dealer was made aware of the failure. The contact was informed that the failure was a known failure with the vehicle. The contact inspected the vehicle and noticed that an unknown fuse on the battery cable that was extremely hot. The contact replaced the unknown fuse. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
ENGINEfire04/27/2026
On 4/6/2026 At about 2:30 p.m. my son [XXX] stated that he started the car and was in the process of driving out of the parking lot when he saw smoke coming thru the vents in the car. My son [XXX] stated that he got out the car and opened the hood and the car was on fire. [XXX] stated that he called the fire department and they came and put out the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE AND ENGINE COOLING12/10/2025
The contact owns a 2015 Volvo S60. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle had consumed 3 quarts of oil after driving 2,100 miles. Additionally, the contact stated that the low oil pressure warning light only illuminated after the vehicle had consumed over 3 quarts of oil. The dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that an unknown related extended warranty would not be extended to repair the vehicle. The failure mileage was approximately 90,900.
ENGINE AND ENGINE COOLING05/28/2025
The contact owns a 2015 Volvo S60. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and had flashed off and on while driving at highway speeds. The contact stated that the vehicle also stalled on several occasions. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the engine cylinders were faulty, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 117,000.
ENGINE12/02/2024
Requesting reimbursement from Volvo Cars USA for a known defect in the engine’s piston rings. This defect has resulted in excessive oil consumption and necessitated costly repairs. Volvo reached a legal settlement in May 2023 regarding this defect—which affects the piston rings, pistons, and/or piston heads in certain 2013–2016 models. I never received a recall notice or any communication from the company informing me of the issue and the extension of warranty for my car. Had I received a letter before the expiration of the 8-year extended warranty, I would have had the opportunity to have the oil consumption test performed and the piston ring repair completed, all at no cost to me per Volvo quality notice P10207. Vehicle: •Year/Model: 2015.5 Volvo S60, VIN [XXX] •Current Mileage: 92,850 •Purchase: Purchased new in 2015 from Volvo of Princeton, NJ (Princeton Volvo) and delivered at the factory in Gothenburg, Sweden May 2023 then shipped to Princeton Volvo in July 2023. •Maintenance History: The vehicle has been consistently serviced at either the Princeton Volvo dealership or at a local AAA-approved repair center. Defect Timeline (for details and costs incurred see full letter attached) 1.[XXX] (47,044 miles): “low oil” light came on. 2.April 2019–November 2024: oil additions needed each 750 to 1,000 miles. 3.September 01, 2023: Replaced oil trap. 4.January 8, 2024 (83,582 miles): Stage 1 oil consumption test. 5. January 29, 2024: Failed stage 2 of oil consumption test. Needed piston ring repair. 6.January – June 2024: Volvo Princeton and Volvo USA refused to cover full costs of repair. 7. November 2024: Piston rings replaced. Total Costs Incurred to Date: $1,431.68 Total Costs Incurred and Anticipated Costs: $2,065.68 I respectfully request full reimbursement from Volvo Cars USA for expenses incurred and anticipated due to this issue, totaling $2,065.68. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FORWARD COLLISION AVOIDANCE08/14/2024
City Safety Is randomly Malfunctioning. Vehicle will aggressively apply brakes when there are no objects in front of the vehicle. This has happened in town and on a long driveway.
ENGINE04/02/2024
Alternator belt shredded and got underneath the timing belt causing the engine timing to go off and severe engine damage that I will now have to total the car or spend $13-15K to replace. The car stalled after leaving a stop sign so I wasn't going fast. I spoke to my local mechanic and he had another Volvo S60 T5 in his shop with the same issue showing up but that owner was lucky enough to not have the engine destroyed in the process. From what he is saying is that every other car has some kind of timing belt protection that the Volvo S60 is missing. In searching the Internet this is a very common issue that occurs. I registered a complaint with Volvo today.
UNKNOWN OR OTHER03/17/2024
THE REAR DOOR LOCK IS NOT CLOSING THE DOOR
STRUCTURE,UNKNOWN OR OTHER01/28/2024
The child safety lock is not engaged. The door latches on the rear right passenger door in my car has failed. It fails to unlock when from the inside. In an emergency situation. Passengers won't be able to exit the vehicle quickly. The Problem can be reproduced and there are current door latch recalls in other models but it needs to extend out these models too. It has not been inspected by police but. again there is a recall for similar models. The recall should extend out to these models. No warning signs.
FORWARD COLLISION AVOIDANCE01/12/2024
We were driving down the road automatic emergency braking system engaged without warning and for no reason. This has happened before in the past a few times. We feel this is an safety concern and would like to see it addressed. Thank you.
ENGINE01/10/2024
Was on the highway driving back from my aunts house and there were no signs anything was wrong with my car. No alerts on the dash besides low pressure tire which I filled up. As I was almost home, an alert randomly came up with “no oil pressure” along with a check engine light flashing and the car started shaking (misfiring). The car flashed a message that said something about reduced engine performance. As my car was shaking fervently, it was slowing down and failed to accelerate, causing cars behind me to almost crash. No oil pressure can also cause fires and put my life at risk. I had much time left to get my oil changed and yet I had oil message lights come on. I believe this is a problem with the piston rings that are defective & there was just recently a class action suit of them. I have had to continually fill up oil, and now I suddenly have an engine that does not work and threatened the safety of myself and others on the road. Volvo diagnosed the issue as being valve broken, piston ring damage, along with other engine components. I now need an entire new engine.
ELECTRICAL SYSTEM01/10/2024
The contact owns a 2015 Volvo S60. The contact stated while driving at approximately 35 MPH, the steering became extremely difficult to turn and several warning lights were illuminated. The contact stated that the "City Safety" light was illuminated and drove over a manhole cover on the road and the vehicle stopped. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the two EV batteries needed to be replaced because the battery could not be charged and tested out at 9 percent. The contact was advised that the battery failure caused the failure of several vehicle systems. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Showing 12 of 57 complaints.
