FUEL/PROPULSION SYSTEM07/20/2026
Traveling far from home, car suddenly made a rattling noise and engine shut down. Pulled over for a tow. After 2 weeks in a shop, it was determined the fuel pump was defective causing the camshaft to break. Our VIN is not under the recall but the damage was massive. GM refused to admit to pump failure / camshaft defect. Took parts to be inspected also to the dealership and they confirmed. There were no warnings. We were on a major highway traveling at 70 mph when this happened, yes this was a dangerous situation to be in. GM refused to listen to my case that I filed as I stated we have the "right to repair" and took it to the nearest shop. They closed my case with no opportunity to move forward in the customer service world. We had to pay 4900.00 for repair, 214.00 to tow, 1700.00 for a rental car and all they offered were 1000 GM point that converted to 10.00.
ENGINE AND ENGINE COOLING07/14/2026
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed and accelerating, there was an abnormally loud rattling sound coming from the muffler. The vehicle was taken to the local mechanic, and it was determined that the baffles inside the muffler were loose, and the muffler needed to be replaced. The vehicle was not yet repaired. The dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 11,000.
FUEL SYSTEM, GASOLINE07/06/2026
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at 30 MPH, the vehicle lost motive power upon depression of the accelerator pedal. The contact coasted the vehicle into a parking lot as the instrument panel displayed the message: "Shift the transmission into Neutral (N), then turn the key or press the engine Start/Stop button to restart the engine." After several unsuccessful attempts to restart the vehicle, the vehicle was towed to a dealer, where it was diagnosed that the fuel pump had failed and needed replacement. The contact researched the failure and discovered NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a safety complaint. The vehicle remained unrepaired in the dealer's possession. The failure mileage was approximately 55,000.
ELECTRICAL SYSTEM06/30/2026
Known issue of arabic language reset on engine start with this make/model infotainment system. (TSB 23-NA-118 / 23-NA-042). Causes language and user errors upon startup and causes the rear backup camera to not engage properly every time, creating a safety issue when reversing. With the user’s language not saving, it creates a safety issue because the warnings are in a language that the user cannot understand on startup.
FUEL/PROPULSION SYSTEM06/30/2026
I brought my daughter home from work car was working fine we went to leave about an hour later the car would turn over for a second then die my husband checked it and The P129F diagnostic trouble code is what popped up that is specific to GM Motors so that's what's wrong there were no warning signs and safety is necessarily at risk but I need a car to provide for my family
BACK OVER PREVENTION06/12/2026
The contact owns a 2022 Chevrolet Equinox. The contact stated that after the manufacturer performed an over-the-air (OTA) update to the OnStar system, the radio module and infotainment system became inoperable, rendering the rearview camera and the OnStar system inoperable. The vehicle was taken to the local dealer, who diagnosed that the radio module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,665.
FUEL SYSTEM, GASOLINE06/11/2026
The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the vehicle stalled while his wife was driving 30 MPH after the repair. The contact stated that the Check Engine warning light illuminated after the failure. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 12,858.
FUEL SYSTEM, GASOLINE05/27/2026
The contact owns a 2022 Chevrolet. The contact stated that while parked, the vehicle would choke on start but would not turn over and was inoperable. Diagnostic code read P129F. The vehicle was towed to the dealer where it was diagnosed with a fuel pump control module failure. The manufacturer was notified of the failure. The approximate failure mileage was 8,400.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM05/20/2026
While driving vehicle during afternoon traffic, the vehicle started to sputter then die in the middle of the road, I tried restarting the vehicle, it would crank but would not start. I pushed the vehicle off the road and called a wrecker. I had the vehicle towed to the dealership for repair. After two days, they informed me that the fuel pump control module failed and would have to be replaced for approximately $600 I had no choice but to ok the charges, I spoke to the service manager because this part should be covered under the vehicle emissions warranty, but they said no, I did some further checking and it appears this part was a recall item! I contacted GM customer support and even after acknowledging the issue but stated it wasnt for our vehicle even though it was the same part and year.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM05/11/2026
While operating our vehicle on traveling at approx. 45 mph during mid-day traffic, the engine on our vehicle died and would not restart. we had no power steering and had to wrestle the vehicle off the road The check engine light was on and we tried repeatedly to restart the engine without any luck. We had the vehicle towed to the dealership for diagnosis and repair, it was determined that a Fuel Pump Power Control Module had failed and that it would cost $599. to repair. We approved the repairs and then approached GM for reimbursement after discovering that this same part was recalled by GM Ref # N252516900 which covered the make, model and year of our vehicle. We contacted GM customer relations and after speaking with them multiple times they approved a partial adjustment on the bill for approximately $150. I explained that according to their campaign notice and ongoing issues with this component we wanted a full refund and would not accept a partial payment of 1/3 our cost. GM refuses to stand behind their product even though our vehicle only has 27,500 miles. I spoke with the service manager at the dealership, and he suggested I contact GM customer service and they should resolve the problem since this was an ongoing issue.
FUEL/PROPULSION SYSTEM04/30/2026
Car started fine, pulled it out of the garage, shut it off, went out to start it up two hours later, it started after cranking a bit but stalled, started for a quick second again but stalled again right away, just kept cranking as I tried it, the check engine light on, I put a code reader on and code told me it was the code for fuel pump module, my vehicle is a 2022 equinox and only has a little over 9300 miles on it. Definitely not something that should’ve happened with that low of miles but yet somehow my VIN was not included in a 2023 recall, I was told it wasn’t anyways!
SERVICE BRAKES, HYDRAULIC04/30/2026
The contact owns a 2022 Chevrolet Equinox. The contact stated that while starting the vehicle, the check engine warning light illuminated unexpectedly. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Showing 12 of 155 complaints.
