POWER TRAIN06/01/2026
The contact owns a 2016 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact noticed an abnormal sound and the vehicle stopped. The contact stated that the instrument cluster displayed a blank screen. The contact attempted to shift the gear shifter, however the gear shifter failed to shift as intended. The contact stated after several attempts, the gear shifter shifted as intended. The vehicle was driven to the residence. The vehicle was taken where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced or rebuilt. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that the failure was not covered under the unknown recall. The failure mileage was approximately 115,000.
POWER TRAIN10/28/2025
Between 25mph and 35mph transmission will " lose " gearing and start revving when I'm stuck in traffic, causing a safety concern/risk. Have to stop the car completely and let her cool down below half operating temp for the transmission to rekick into gear. Happens Everytime after driving through cities, ATF has a slight gray tinge to it but no burning smell
ENGINE01/31/2025
My vin should have been included in this: N182186881-01 - Special Coverage Evaporator Core Icing, Leak Revised Warranty section I have had the issue for many years due to not receiving the notice. The car leaks, hisses, smokes and does not cool at all. I was told I must only take it to them for 250 diagnostic but they also said it was a havoc reprogramming that cost the 2,500 to fix. I have a estimate from a triple a recommended mechanic that says its the evaporator coil. My miles just hit 80,000 but its been going on for years because I haven't had the money to fix it and make payments. Chevy arbitrator states the miles are low and the dealer i bought it from, Conly in Brighton Michigan, should put my vin on the recall list. They say they don't know how/will not. The arbitrator didn't give me on digit for her call back extension. I do have proof of the car having no air at 49,000 miles when a mechanic couldn't find the issue because it was to far down in the car. I don't trust taking the car to them after being diagnosed without seeing the car. BBB auto said I exceeded milage but i wouldn't have if I would have been informed asap My vin should have been in the recall. I have the same make and type of car. Why did they exclude me? I hardly drive the car and was an essential employee . everything was closed I was in the year allowed and under the miles if I would have got the notice Please help
STEERING11/27/2024
I was driving and entering [XXX] at [XXX] when my power steering went completely out! I was unable to steer my vehicle at all and was on a windy road with my children in the vehicle! I pulled to the side of the road! Shut my car off waited a couple minutes and turned it back on and the problem went away! This has happened twice now. My power steering is due to it being electrical and not a fluid issue. This is extremely dangerous as you are unable to steer the vehicle at all when this happens! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN11/25/2024
Transmission failure 2nd time in car at 101,000 miles
TIRES06/24/2024
235/50R18. Went for tire rotate and balance. Was informed that 3 of the 4 tires had tread separation and recommended replacement.
ELECTRICAL SYSTEM,AIR BAGS,LANE DEPARTURE06/11/2024
The Side Detection System Modules are preventing the vehicle blind spot system to work correctly. and the vehicle takes 5, 10, 15 + attempts to start up.
STRUCTURE03/01/2024
The contact owns a 2016 Chevrolet Impala. The contact stated that he noticed that there was water leaking inside the trunk. The vehicle was taken to the dealer, where it was determined that water was leaking through both sides of the trunk lid. The dealer installed a gasket between the spoiler and the trunk lid. The contact stated that the failure later recurred. The contact noticed that the tire rim, the jack, and unknown areas of the trunk were rusted. The contact stated that upon performing a water leak inspection, he noticed that the passenger's side and the driver's side taillight assembly seals were leaking. The contact replaced the seals; however, the failure recurred. The manufacturer was notified of the failure and informed the contact that they could not help unless the vehicle was diagnosed by a dealer. The vehicle was taken to the dealer, where it was determined that both the taillights assembly seals and the sunroof grommets were leaking. The vehicle was repaired. The failure mileage was approximately 5,377.
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHERfire07/01/2023
When my car is exposed to water (rain, a car wash) the trunk completely floods and does not drain. It has flooded so much now that my amplifier does not work. I took my vehicle to Chevy to have the known recall on this vehicle repaired but Chevy claims that they will not do anything for me. I am afraid that the car can potentially catch fire and burn my home down as I park this car in my driveway. With this being a known recall for this vehicle, can I please have this fixed immediately!!!! I have already replaced my tools that have been damaged, please just have this fixed or id likely take further steps after this. I have been going back and forth with GMC and Chevy for over 7 days now! Just recently, my car was producing sparks from the trunk area, THIS IS NOT GOOD!!!
STEERING01/09/2023
Very hard to steer
AIR BAGS12/19/2022
I recently purchased this car, and the airbag warning light will not turn off. Meaning, something is wrong with the airbags.
ELECTRICAL SYSTEM11/21/2022
Radio/sound system malfunctioning; Radio/sound will intermittently turn on and off, at times sound will not work for days/weeks at a time. Radio/sound system is tied in with vehicles internal warning systems. When sound is not working, there is no audible notification of several safety conditions including: Seat belt not fastened; door open; turn signal on/off; Low fuel; service engine; Stabilitrack. There was no notification (audio or visual) prior to condition beginning. Symptoms began to appear about 2 months ago during routine highway driving. Vehicle has sustained no accidents and has had no aftermarket upgrades.
Showing 12 of 110 complaints.
