ELECTRICAL SYSTEM07/08/2026
I was driving my truck home when it completely shut off, I lost all power to everything, including the power steering brakes. When I got home, I did some research on the Internet to see possible causes. Apparently there is a service bulletin for the fuse box having water getting into it from the cowl of the hood, which states it can do exactly what happened to my truck? You can also keep your truck running and not shutting off and just to hold host of other safety issues with the service bulletin. . So I brought my truck in to get diagnosed by Ford and they did indeed say it was the fuse box under the hood that got water into it and shorted it out. Ford would not cover this part even though I have a factory extended warranty, annoying this is a common issue for 2020 to 2022 Ford trucks they issued a recall on expeditions in a couple other vehicles, but not Ford trucks specifically the super duties. How is this? OK that they don’t tell a customer who purchased a vehicle that this could potentially happen and then when it happens, they refuse to cover anything even though it’s their fault why it happened.
FUEL SYSTEM, DIESEL06/11/2026
The contact owns a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road, where it lost motive power. The message "Reduced Engine Power" was displayed, and the check engine warning light was illuminated. The contact stated that the failure occurred while a fifth wheel RV was hitched to the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that the manufacturer denied covering the repair under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) due to a contaminated fuel system; however, the dealer confirmed that the fuel system was not contaminated. The dealer submitted information to the manufacturer advising that the fuel system was not contaminated. Additionally, a case was filed; however, the contact was denied coverage. The failure mileage was approximately 195,000.
FUEL/PROPULSION SYSTEM05/01/2026
Vehicle Safety Complaint – 2021 Ford F-350 I am submitting this complaint regarding a safety-related failure involving my 2021 Ford F-350. While driving under normal conditions, the vehicle suddenly entered “limp mode,” resulting in a significant and immediate loss of power. Approximately 20 miles later, the vehicle completely shut down, leaving me stranded and requiring the truck to be towed to Gene Messer Ford for diagnosis and repair. The failure created a potentially dangerous situation, as the loss of power limited my ability to maintain safe speeds and respond to surrounding traffic conditions. After the vehicle was delivered to the dealership, it took approximately one week for inspection and an additional two weeks to complete repairs. During the repair process, I was informed that newly installed components—including the fuel rail and two fuel injectors—were defective and required replacement again. This raises concerns about whether the root cause of the failure was properly identified and whether contamination or systemic failure within the fuel system was present. I am also aware of widely reported issues involving high-pressure fuel pump (HPFP) failures in Ford diesel engines, which can result in catastrophic damage to the entire fuel system, including injectors, fuel rails, and lines. Given the nature of my vehicle’s failure and the components involved, I am concerned that this incident may be related to a broader, known defect. This type of failure—sudden loss of power followed by complete shutdown—poses a serious safety risk, particularly if it occurs at highway speeds or in high-traffic conditions. I am requesting that this complaint be reviewed as part of a broader investigation into potential fuel system defects in Ford diesel trucks. I believe this issue may warrant further scrutiny and possible recall action to prevent similar incidents.
FUEL/PROPULSION SYSTEM04/08/2026
Repair remedy has not been addressed. Leaving the vehicle owners footing the bill when a fuel system problem arises. It's been since 2024 and FMC has not done anything about it. Dec 20,2024 Manufacturer Recall Number24S78 NHTSA Recall Number24V957 Recall StatusRecall Incomplete, remedy not yet available Summary YOUR VEHICLES HIGH-PRESSURE FUEL PUMP MAY FAIL, WHICH MAY RESULT IN EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, ANDOR A LOSS OF MOTIVE POWER WHILE DRIVING. PRIOR TO LOSS OF MOTIVE POWER YOU MAY EXPERIENCE A CHECK ENGINE LIGHT, NOISE, ANDOR REDUCED ENGINE PERFORMANCE. Safety Risk A LOSS OF MOTIVE POWER INCREASES THE RISK OF A CRASH. Remedy PARTS AND SOFTWARE ARE NOT AVAILABLE TO REPAIR YOUR VEHICLE. FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO UPDATE THE POWERTRAIN CONTROL MODULE PCM AND THE TRANSMISSION CONTROL MODULE TCM SOFTWARE, AND TO CHECK FOR THE PRESENCE OF CERTAIN DIAGNOSTICS TROUBLE CODES DTCS IN THE PCM WHICH COULD LEAD TO ADDITIONAL DIAGNOSTICS, FREE OF CHARGE. Manufacturer's Notes IF YOU HAVE ANY QUESTIONS REGARDING THIS RECALL, OR BELIEVE ANY OF THIS INFORMATION IS INACCURATE, PLEASE CONTACT FORD DIRECTLY AT 800-392-3673 OR LINCOLN AT 800-521-4140. If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-888-275-9171 or file an online complaint with NHTSA.
BACK OVER PREVENTION04/07/2026
The contact owns a 2021 Ford F-350. The contact stated that the back over prevention camera had been inoperable since purchasing the vehicle. The contact had received notification of NHTSA Campaign Number: 25V048000 (BACK OVER PREVENTION); however, the VIN tool showed no open recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 110,000.
FUEL SYSTEM, DIESEL03/12/2026
The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact recently set an appointment with a local dealer for the software update, but was informed by the dealer that the recall had been placed on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed. The contact had not experienced a failure.
FUEL SYSTEM, GASOLINE,BACK OVER PREVENTION02/23/2026
The contact owns a 2021 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 25V686000 (Back Over Prevention) and 24V957000 (Fuel System, Diesel); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled while the accelerator pedal was depressed. Additionally, while in reverse, the image displayed was blurry. The vehicle was towed to a local dealer; however, the vehicle was not repaired because parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.
FUEL SYSTEM, DIESEL02/23/2026
The contact owns a 2021 Ford F-350. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power. The low power mode warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed, and determined that a software update was needed; however, the software update was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that there was no estimate for when the remedy would be available. The failure mileage was approximately 125,000.
ENGINE AND ENGINE COOLING02/20/2026
The contact owns a 2021 Ford F-350. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the DEF Pump, DEF Pump Lines needed, and DEF heater element needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 92,567.
ENGINE02/19/2026
Cold side intercooler boost tube cracked due to constant vibration impact from coolant overflow hose routed directly above and on top of it. Part and vehicle is available for inspection. The split in the boost hose caused me to loose power while attempting to merge onto a road, almost being hit by another vehicle. After research there are multiple other instances of complaints of the same thing happening to others and multiple aftermarket manufacturers producing replacement and upgraded parts with references and warnings of the same thing happening for the last 10 years. No warning lamps or symptoms prior to failure. After failure no warning lamps but could hear an audible hiss. The vehicle has not yet been inspected by the dealer or police. I was told by their parts people it is a regular failure and the part costs typically around 200 and they only sold it as a full part and not just the rubber replacement hose althought they are separate parts connected with hose clamps.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM02/16/2026
Driving and abrupt transmission shifting issues.
FUEL SYSTEM, DIESEL12/10/2025
The contact owns a 2021 Ford F-350. The contact received a recall letter related to NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact was concerned about being involved in a crash. The local dealer was contacted and confirmed that the software fix was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact did not experience a failure.
Showing 12 of 93 complaints.