Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2014 GMC Sierra 3500, assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its VIN to decode that exact car, its engine, trim, assembly plant and factory equipment, alongside these records.
Open a VIN recordRecalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every GMC Sierra 3500 year.
No EPA fuel-economy match for this model. Naming may differ, or it predates EPA records.
NHTSA lists 3 recalls for this make, model and year. Recalls apply to the model, so some may already be fixed on this specific car. A dealer can confirm from the VIN.
Issue: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Campaign 18V267000
Issue: General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
Campaign 17V664000
Issue: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Campaign 21V054000
1 open NHTSA investigation into this model. Investigations come before recalls, so these are potential defects not yet covered by one.
Rated configuration: 2014 GMC Sierra 3500 PU/CC 4WD
The parts named most often across 108 owner complaints filed with NHTSA for this make, model and year.
1 injured
1 crash
2 crashes · 2 injured
1 fire
1 injured
Complaints are self-reported and skew toward problems people find alarming, so read this as where to look rather than as a defect rate.
The contact owns a 2014 GMC Sierra. The contact stated that while making a right turn into the driveway, the steering wheel had become stiff. No warning light had illuminated. The vehicle was no longer being driven since the steering wheel was too stiff and required excessive force causing control to be lost while driving. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
The contact owns a 2014 GMC Sierra 1500. The contact stated while exiting his garage and making a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent shop but was unable to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with the power steering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V586000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V246000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.
The contact owned a 2014 GMC Sierra. The contact stated that while driving at 65 MPH, the vehicle crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. The EMT responded but no medical attention was required. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. A police report was filed. The dealer nor the manufacturer was notified. The failure mileage was approximately 100,000.
Transmission Control Module TCM failed while driving down the freeway I84 in Boise Idaho. AC Delco part number 24256861. This caused the truck to go into limp mode when at highway speed. While in limp mode the truck would not respond to throttle commands. Truck slowed to 20mph causing a disruption in traffic flow and making it very difficult to get off the freeway, dodging traffic. The TCM failure has been confirmed through a local GMC dealer (Dennis Dillon in Boise Idaho). The Manufacture (General Motors) has discontinued manufacturing this part leaving my vehicle and thousands of others failed. GM's responce is the part is on a national backorder. 24-26 months at the earliest. Aftermarket support is none existent. There were no warning lamps or messages or symptoms prior to the failure. Very limited parts are available on Ebay (10 or less) . Dealer price for the TCM is $710. Ebay pricing is 4-10 thousand. GM customer assistance provides no answers and fails to ackowledge the safety concern of the failed transmission controller.
Transmission control module failed. Reduced power to vehicle to first gear. Blinkers, speedometer door locks, and other Safety and driving devices did not work. Check engine turned on. Device is held at some gmc dealerships nationally however they will not sell the part to have the truck repaired.
The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.
CP4 High Pressure Fuel Pump failed/disintegrated causing metal shavings to be pumped through out the fuel lines, injectors and connected systems requiring a replacement of the pump, injector and fuel lines totaling over $11,000 in repairs. Trucks mileage was 94112 at the time.
TL* THE CONTACT OWNS A 2014 GMC SIERRA 3500. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE BRAKES FAILED CAUSING THE FRONT DRIVER SIDE OF THE VEHICLE TO CRASH INTO A SIGN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT SUFFERED SOME LEG SORENESS. A POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RYAN AUTOMOTIVE GROUP (1101 OLIVER RD, MONROE, LA 71201) WHERE THE BODY DAMAGE WAS REPAIRED HOWEVER, THE FAILURE CAUSE WAS NOT DIAGNOSED. THE CONTACT THEN RECEIVED RECALL NOTIFICATION A FEW MONTHS LATER FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AND WHICH THE CONTACT BELIEVED WAS RELATED TO HIS FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT REIMBURSE THE VEHICLE DAMAGE TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
GOT A RECALL ON DECEMBER 15, 2017 ABOUT THE SECOND GAS TANK ISSUE. ADVISED NOT TO FILL THE SECOND TANK BECAUSE IT CAUSE THE FRONT TANK TO EXPAND, RUB THE DRIVE SHAFT, AND CAUSE A LEAK AND POSSIBLE FIRE. THEY SAID THAT THEY WOULD NOTIFY WHEN PARTS ARE AVAILABLE. HAVE NOT HEARD ANYTHING BACK YET. IT HAS BEEN 2 MONTHS. WE TRAVEL LONG DISTANCES WITH THIS TRUCK AND NEED THE ADDED FUEL FROM THE SECOND TANK. THANK YOU
POWER STEERING FAILED WHILE DRIVING, BRAKES IMMEDIATELY LESS EFFECTIVE.
THE VEHICLE LIGHTS ARE VERY DIM EVEN WITH THE HIGH BEAMS ON. WHILE DRIVING AT NIGHT CAN BARELY SEE IN FRONT OF ME. THESE ARE A HAZARD TO ME AND OTHERS, SINCE NOT BEING ABLE TO SEE A GOOD DISTANCE IN FRONT OF THE VEHICLE MAKES HARD TO SEE PEDESTRIANS, ANIMALS OR DEBRIS IN THE ROAD AT NIGHT.
Showing 12 of 108 complaints.