2013 Infiniti G37

Warning Passenger Air Bag OFF Light is lit with a passenger in the seat. Diagnostics run by ASE repair shop & with no error codes displaying. Moving passenger seat forward & back, shut the light off & on. Concerned that passenger Air Bag may not deploy when the light is on. Air bag sensor in part of the passenger seat and entire seat requires replacement, part is discontinued. Seeking a replacement seat from junkyard, if not will sell vehicle.

The contact owns a 2013 Infiniti G37. The contact stated that after starting the vehicle, the air bag warning light illuminated and remained illuminated while driving. The vehicle was taken to a local dealer where it was diagnosed and determined that the OCS needed to be replaced; however, the contact was advised that the passenger’s side front seat also needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and offered to reduce the replacement cost of the seat. The failure mileage was approximately 43,000.

Sunroof drain tube leaks water down passenger side A-pillar onto body control module above glovebox causing damage to system, electrical connections, air bag, engine light to activate, vehicle going into limp mode. Drain is functioning and not stopped up. Dealer unable to correct long term using OEM parts available for replacement. Vehicle and invoices available for inspection. When leaking, water runs down A-pillar, onto computer module above glove box, and into passenger foot well.

On August 6, 2025, I purchased a 2013 Infiniti G37 from Auto Quality Corp. The total amount paid was $4,700 with a pending balance of $1000. I was given the car turned on and was not present when the car was turned on. Upon leaving the dealership and arriving to my destination, I turned off the car. Once I was ready to get back on the road, the car failed to turn on again. The vehicle is failing to start and is now inoperable. I do not feel safe driving the vehicle due to the major concerns that are showing up. The vehicle is not functional. The car stopped working entirely within the same day of purchase, and I am now left with a non-operational vehicle. The odometer has discrepancies. The bill of sale shows 82,521 miles, but this does not match the information in the vehicle history reports. Also, I was not made of aware, until I signed the bill of sale, that the Airbags checkbox is marked as unknown. This raises serious safety concerns, especially since I suspect the vehicle may not even be equipped with functioning airbags. The Dealer also refuses to cooperate. I contacted them the same day I was sold the vehicle and did not answer the phone calls. I had to get a ride and go physically to the office to state my complaint. I want to return the car and request a full refund due to safety and misrepresentation issues. However, they refused to accept a return or provide any refund. The vehicle was sold "as-is" but I know the sale involved fraud and omitted critical safety information that would have affected my decision to purchase. I am requesting that your office investigate this dealer for potential violations of Florida law regarding vehicle sales, odometer fraud, and failure to disclose critical safety information.

See attached document for complaint

2013 G37 with only 58K in miles. The passenger interior was flooded after some rainstorms. The dealer has provided me an estimate of $3,000 to repair the sunroof drain and the water damage to the body control module (BCM). Infiniti Consumer Affairs has been zero help. They just gave me the run around. There are tons of videos and posts regarding the defect with the sunroof drain.

The air bag sensor and lights indicated that the passenger side air bag was not operating. We took the vehicle to the Infiniti Dealer and they did a diagnostic test and determined that the sensor in the passenger seat was not working. We were told that in the event of a collision that the air bags in the entire car would not deploy if the passenger air bag was not replaced. In order to have operating air bags the passenger seat would need to be replaced. The cost of the seat was 7,452.84 and the labor was 525.00. This repair was completed on 12/13/2021. It is now 7/18/23 and the passenger air bag light is now illuminated again. This repair is past the one year warranty. My wife is the only driver of this vehicle and rarely has anyone using the front passenger seat. There was a recall (number 08v522100) for this same issue fir 2007/08 G models. Please investigate this safety issue before someone is seriously injured due to this failure.

During a routine oil check, mechanic stated that the steering rack was leaking. Upon replacement of the steering rack replacement, mechanic discovered that the steering pump was also leaking. No repairs could be done to either, rack or pump, and both steering rack and the steering pump were replaced.

Occupancy airbag sensor went on in vehicle and dealer stated that it would be about $5200 to fix the sensor as it is built into the seat. Per Dealer- safety hazard not to fix as its not guaranteed to go off in case of an accident.

My son was driving the car and someone failed to yield in a roundabout and hit him. The passenger side curtain airbag deployed and popped. Now he has ringing in his ear and possible ear drum damage. Doctors appointment is scheduled to confirm that.

Immediately when I started driving, the sensors on my dashboard started lighting up. First the air pressure sensor, then the Tire serve sensor, and finally the key sensor. My turn signals were malfunctioning. They would go on and off without me triggering them. Then every time I came to a stop and accelerated again, my car would jerk back. I eventually pulled over and my car wouldn’t even turn off. I had to put the key fob in the key slot to get the car to turn off. Then, the car would not start back up. I had to have the car towed to the Dealership. When I arrived at the Dealership, they told me that there were two other cars there having similar issues caused by rain water getting into the electrical. Here is the diagnosis they gave me: UPON INSPECTION AND SITTING IN VEHICLE CAN SMELL AND FEEL DAMPNESS FROM CARPET. FURTHER INSPECTION FOUND WATER FROM SUNROOF DRAIN TUBES LEAKING WATER INTO THE BODY CONTROL COMPUTER AND CAUSED ELECTRICAL SHORT CIRCUIT WITH INTELLIGENT KEY SYSTEM AND IGNITION SYSTEM. PERFORMED ELECTRICAL TEST AND TRACED SOURCE OF FAILURE TO THE BODY CONTROL UNIT. (THE BODY CONTROL MODULE CONTROLS KEYS, DOOR LOCKS, VEHICLE IGNITION START, AND TURN SIGNALS), AND VEHICLE LIGHTS). INSPECTION FOUND THERE IS A SHORT IN THE BODY CONTROL UNIT COMPUTER DUE TO WATER INTRUSION. REMOVED BODY CONTROL COMPUTER UNIT AND FOUND WATER INSIDE THE CONNECTOR PLUGS. BODY CONTROL MODULE COMPUTER SHORT CIRCUIT AND IS COMPROMISED. NEED TO REPLACE SUN ROOF DRAIN TUBES TO ELIMINATE WATER INTRUSION INTO THE CABIN AREA AND ALSO TO REPLACE BODY CONTROL UNIT COMPUTER. It’s highly unlikely that there would be 3 cars with similar issues at one dealership on any given day if this was NOT a manufacturers issue. Please help me get reimbursed and start a recall for this dangerous issue. Thank you

Brought my car in to fix a/c auto amp behind radio cause fuel gauge was not giving correct readings.. 2 days after receiving vehicle my airbag light turned on and is blinking and Infiniti won’t take responsibility and saying they have to fix diag sensor in center console which is 2400 dollars and if that don’t fix issue they have to replace passenger seat cushion which is 5000 dollars which is on back order and may not even be able to get part at all cause they don’t make part anymore. so I have a vehicle that I’m still paying on that will never pass inspection and it’s very upsetting that I have to take such a huge loss like this and don’t know how Infiniti is getting away with this when it should be recall.. I looked up on forums and seen dozens of complaints from ppl about the same exact issue specially after having the a/c auto amp fixed.. I also contact state and recall and they said that’s not right but they needs more complaints to do basic investigation..I really hope something gets done about this