Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2018 Infiniti QX60, assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its VIN to decode that exact car, its engine, trim, assembly plant and factory equipment, alongside these records.
Open a VIN recordRecalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Infiniti QX60 year.
NHTSA warns this vehicle can catch fire while parked and switched off (1 recall). Park outside and away from structures until it is repaired.
Recalls are issued per model. Confirm whether this specific car has already been repaired using its VIN, free, at any franchised dealer or on nhtsa.gov/recalls.
NHTSA lists 1 recall for this make, model and year. Recalls apply to the model, so some may already be fixed on this specific car. A dealer can confirm from the VIN.
Issue: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Risk: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Campaign 19V807000
No EPA fuel-economy match for this model. Naming may differ, or it predates EPA records.
Rated configuration: 2018 Infiniti QX60 SUV AWD
The parts named most often across 38 owner complaints filed with NHTSA for this make, model and year.
1 crash · 3 injured
Complaints are self-reported and skew toward problems people find alarming, so read this as where to look rather than as a defect rate.
Subject of Complaint: Severe odometer fraud, mileage tampering, and title misrepresentation by the selling dealership: Phenix Motors, LLC ([XXX]), operated by [XXX]. The Discrepancy: The vehicle was sold to me with a falsely represented odometer reading. Subsequent electronic diagnostics and vehicle history reports reveal that the actual mileage is severely discrepant from the mileage disclosed on the official bill of sale and title paperwork provided by Phenix Motors, LLC. The dealership has since explicitly refused to participate in state-level consumer mediation with the Mississippi Attorney General's Office.Current Status & Evidence Location: The vehicle is currently completely inoperable with a dead dashboard/ECM display. On XXX, the financing lender, Magnolia Federal Credit Union, executed a repossession of the vehicle. Under the FTC Holder Rule, the lender is fully aware of the fraud claims. The physical car and its electronic control modules (the core evidence of the fraud) are currently being held by the lender's agent: United Auto Recovery (Account reference partial VIN: [XXX]).State Action & Reference History:Mississippi Attorney General's Office: Consumer Protection Division File closed due to Dealer Principal's ([XXX]) formal refusal to mediate.State Licensing Authority Contact: [XXX], Mississippi Motor Vehicle Commission / Mississippi Department of Revenue (Title and Dealer Enforcement Division: [XXX]).Request: I am requesting a formal federal investigation into Phenix Motors, LLC for systemic odometer manipulation, and a formal safety/title flag placed on this VIN to prevent the lender or dealer from washing the title or liquidating the vehicle at auction before the electronic evidence can be audited. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Infiniti QX60. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power, and the vehicle decelerated to 20 MPH. The contact stated that there was a knocking sound coming from the engine with the Check Engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 126,422.
The vehicle shudders and jerks when you accelerate after that it good to go this is so aggravating but I love my Infiniti so much can Infiniti fix this problem and upgrade my transmission
The contact owns a 2018 Infiniti QX60. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with major internal engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired because the warranty had expired the same day that the vehicle was towed to the dealer for the diagnostic test. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was 101,000.
Since my car had about 45000 miles on the odometer, it has been producing a thick white smoke, not only upon starting the car from a cold start, but also after longer distance trips over 30 miles. After having taken it to the dealership multiple times, their response has been that they cannot recreate the problem and most likely it is from engine sludge due to not maintaining the regular oil change schedule. After having shown the dealership the timely maintanence schedule I had performed on the car over the years, they continued to claim that there is no problem with the car. After the standard warranty had run out one year later and upon taking it to the dealership they claim that I need to replace the head gasket and it would cost me $3500. In addition to the avoidance game they played over that year, in my opinion they were simply pushing back the maintenance until the warranty ran out. This is a common problem with this specific car and the low mileage and I know of at least one more family experiencing this problem. There needs to be a thorough investigation on not only the problem with the engine of this car, but the potential of unscrupulous business practices of the dealerships.
1. Airbags and seatbelt lights: The vehicle airbags light and seatbelt lights keeps flashing and after taking it to the dealer, they keep suggesting buying a new passenger seat assembly coasting thousands of dollars. Many similar complaints online with no resolutions or temporary solutions by the dealers. 2. CVT transmission problem: Vehicle jerking, and hesitating when driving. Vehicle also struggling to find the right amount of power. Dealer installed new transmission for free under extended manufacturer warranty. Problem is still there and has gotten worse. Struggling to accelerate or even lose power. Vehicle not in a drivable state with significant safety issue. Dealer insists there is nothing wrong after 3 subsequent visits after the first transmission installation. Vehicle pretty much totaled due to main component failure.
While driving, the vehicle often brakes and accelerates without my control. I've reported this issue before. My brakes are fine, according to the vehicle status.
The contact owns a 2018 Infiniti QX60. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 65,000.
The power steering seems to lock up on me when making a turn from a complete stop to turning on to a busy highway or street. It is very unsafe. I have seen this same issue on multiple complaint boards online. Below are some links. I am having the exact same issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle is accelerating and braking randomly without my control.
The rear differential is messed up on this truck, and there is grinding noise - when i turn left or right, and there,s a whinning noise while driving, and also black fluid drips from in between the oil pan, and transmission and hissing sound when turned on..
Check engine light came on, poor idling and start up. Infiniti replaced pvc hose that was cracked, electical seat warmer issue was fixed, dvd electrical issue was denied under the claim warranty, and some sensors were replaced due to codes of lean fuel, and the technician noticed a ticking noise. The dealership told us to pick the car up, drive it and put more miles on it and bring it back in to file another claim for the ticking sound. Returned to file new claim and was told the engine needed to be replaced or timing chain should be replaced due to sludge in the engine even with proper maintenance [records submitted to dealership for warranty claim which was denied]. Passanger seat warmer had also gone out since our last visit, so they're fixing that electrical issue as well. [We were denied for driver side electical window repairs, as they said components were "only loose"]. We purchased the Elite Protection Plan that should have covered all issues but they are denying the claim. Main concern is the engine as there are multiple forums and social media groups that are complaining of the engine sludge issue on new or certified Infiniti or Nissan vehicles with the same engines. Most owners are providing service/maintenance records and still being denied engine repair or replacement under warranty. These engines need to be recalled and consumers need to be compensated for their time and repairs.
Showing 12 of 38 complaints.