Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2025 Infiniti QX60, assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its VIN to decode that exact car, its engine, trim, assembly plant and factory equipment, alongside these records.
Open a VIN recordRecalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Infiniti QX60 year.
NHTSA lists 1 recall for this make, model and year. Recalls apply to the model, so some may already be fixed on this specific car. A dealer can confirm from the VIN.
Issue: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.
Campaign 25V173000
No EPA fuel-economy match for this model. Naming may differ, or it predates EPA records.
Rated configuration: 2025 Infiniti QX60 SUV AWD
The parts named most often across 20 owner complaints filed with NHTSA for this make, model and year.
Complaints are self-reported and skew toward problems people find alarming, so read this as where to look rather than as a defect rate.
On March 30, 2026, INFINITI of Naperville performed a multi-point inspection (RO 114984) on my 2025 Infiniti QX60 at 10,507 miles and measured both rear brake pads at 6mm. On October 13, 2026, at 15,467 miles, the same dealership measured both rear brake pads at 3mm — 3mm of wear in approximately 4,960 miles, evenly on both sides. This wear rate is far faster than normal and will require rear pad replacement far sooner than the normal 30,000–50,000 mile service life. When I asked the dealership what would cause both rear pads to wear at this rate, they stated it was normal wear and declined to provide any explanation or diagnosis. I declined their $415 rear pad replacement and rotor resurfacing quote pending a root-cause diagnosis. Premature rear brake pad wear reduces rear braking capacity and, if pads wear to the backing plate, can increase stopping distance. This appears to be a pattern: NHTSA complaints ODI 11704103, 11727670, 11752870, 11725766, and 11740699 document the same premature rear brake wear on 2022–2025 QX60s, and a class action (Iwan v. Nissan North America, M.D. Tenn.) alleges the same defect on the platform-sharing Nissan Pathfinder. No crash, fire, injury, or warning lamp occurred
While driving my vehicle, it suddenly accelerated without my foot on the accelerator. The RPMs increased significantly, and the vehicle went to full throttle, accelerating rapidly without any input from me. I immediately attempted to stop the vehicle by pressing the brakes, but the vehicle continued accelerating. I also attempted to shift the vehicle into Park and Neutral, but it would not shift into either position. I was forced to turn off the engine while the vehicle was still moving in order to stop the incident. After the vehicle stopped, the steering wheel and brakes locked up. This was a frightening and extremely dangerous situation that could have resulted in a serious accident or injury. I reported this incident and expected the dealership to conduct a thorough investigation to determine what caused the vehicle to accelerate unexpectedly. It is a serious safety issue involving a vehicle that accelerated at full throttle without driver input. I have also having issued with the electrical with the screen flashing on and off the car stating the key is not detected when its in my hand.
The turbo does not kick in and caused the vehicle to not accelerate as needed when initially pulling out in traffic. Infiniti has a software update but they are charging owners to do it stating it is not a safety update but a performance update. This delay in shifting almost cause my vehicle to be hit because the car would not shift out of first gear. This also is not considered a warranty item to them.
On XXX, at approximately 7:30–7:50 a.m., the driver was traveling northbound on the [XXX] in [XXX] during heavy rain. While the vehicle was moving, it unexpectedly began steering or correcting its direction without the driver intending it to do so. At approximately the same time, the vehicle lost acceleration and the brakes did not respond normally. The driver attempted to stabilize and regain control of the vehicle, but the vehicle continued losing speed and could not be controlled normally. This created an immediate risk of being struck from behind while traveling in the express lanes. The vehicle ultimately collided with the express-lane concrete barrier. No other vehicle was involved. The airbags did not deploy. Police responded to the crash and a police report was created. Medical evaluation was obtained at an emergency room following the incident because of pain after the collision. The vehicle was towed to a collision repair center and remains available for inspection. The insurance company has inspected the collision damage and prepared a repair estimate. The incident was reported to the manufacturer’s Consumer Affairs department. The manufacturer stated that the vehicle’s behavior was “expected” or normal and stated that the airbags may not have deployed because the impact did not meet the required threshold. However, the manufacturer has not provided a complete technical inspection report explaining the unexpected steering intervention, loss of acceleration, and abnormal braking response that occurred before the collision. The driver does not recall receiving a warning that adequately explained these problems before the vehicle became difficult to control. The exact component or electronic system responsible is currently unknown. I am requesting that NHTSA review the steering, braking, speed-control, driver-assistance, and electronic systems as a potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Wireless phone charging pad overheats phone to the point the phone turns off. Concern for possible fire hazard due to how hot the phone gets. In July 2026 the dealer was advised of issue. Dealer referred me to Infinity Consumer Affairs who said they consulted with their engineers and there is nothing they can do about this known issue.
Pulling onto 55mph road from a stop, the car began to accelerate then lagged(felt like a pause/stall in acceleration) and then overcompensated with rapid acceleration. This has happened multiple times. The vehicle has also gotten stuck in a low gear when accelerating in auto mode. Took the car to the dealership expressing safety concern of unreliable acceleration and they couldn’t replicate the issue.
While driving on highway vehicle completely shut down . Barely giving time to pull over to the shoulder. The car required a tow. After inspection it was determined the Fuel pump needed to be replaced with 12,287 miles on the vehicle
Defective rear brakes & rear rotors at less then 22,000 miles on a 2025 QX60 almost causing major accident. Rotors warped & pads worn down to 1mm/2mm. Defective OEM parts used by Infiniti, refusal to cover under vehicle warranty.
Cabin vibration happens intermittently. Purchases vehicle new with 300 miles on it. Less than a month I experienced this vibration for the first time. It has happened at least once a month since. The noise and vibration is inside the vehicle only and only noticeable when driving. It appears to be related to the noise cancellation system.
Description of Issue On the date(s) above, I experienced the following problem with the vehicle: • The vehicle locked its doors spontaneously (or automatically) after I exited the vehicle. • At the time of locking, the key fob (Intelligent Key) was inside the vehicle (or believed to be inside). • The locking happened without pressing the lock button on the key fob, without the interior lock lever being used, and without the doors being manually closed by anybody else. • I did not use the exterior “touch-sensor” or handle-lock (if equipped), or if I did, I was unaware — the lock occurred unexpectedly. • As a result, the doors were locked with keys inside, and it was not possible to reopen the doors using the key fob or interior unlock controls. • I believe this event constitutes a safety hazard / defect because the vehicle’s owner manual states that locking via exterior handle-touch should be disabled when the key is detected inside the vehicle; thus the locking behavior appears to contradict the manufacturer’s design and safety intent. Impact / Consequences Describe any consequences or harm caused by the incident: I was stuck out in the cold weather with my car running and had to wait for my husband to show up to unlock the door. His app was unable to unlock the car remotely. The app kept getting messages that said that unlock failed. Any Other Relevant Information • Approximate time between exit and lock (if known): Unknown (few minutes?) • Whether the vehicle had been left running or turned off: Vehicle was running • Whether child seats or passengers were inside: No one was inside the vehicle • Whether you attempted to unlock using remote / key fob / manual key or via interior unlock controls: Attempted remotely. My phone was in the car. Requested Outcome I request that NHTSA (or the manufacturer / dealer): • Investigate this locking behavior as a potential safety defect. • Inform me (the reporter) of the investigation status.
Vehicle experiences noticeable vibration or rough idle when in Drive at stop, especially after warm-up. The issue persists despite regular maintenance and oil changes. Multiple owners report similar symptoms in 2022–2025 Infiniti QX60 models. The 2025 QX60 uses a new engine that has already been recalled in other Infiniti models due to similar issues. However, there has been no recall or official repair action issued for the 2025 QX60, even though the same engine and symptoms are present. Possible engine mount or idle control defect.
I was driving about 30 mph no cars around open sky . Sunroof Shatter
Showing 12 of 20 complaints.