STRUCTURE05/09/2026
Paint delaminating due to latent defects.
STRUCTURE,WHEELS01/14/2026
The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were bent. The mechanic inspected the tires and steering system, performed a safety inspection, and determined that the vehicle was unsafe to drive. The tires were replaced, and the wheels were repaired; however, the sliding doors were not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,245.
POWER TRAIN,ENGINE01/02/2026
March 2024 just before hitting 100,000 miles I started having oil consumption issues. Current milage is 137,300 About 10,000 miles ago my check engine light came on. I took it to an auto parts store and it was reading bank 1 O2 sensor. I took it for an oil change and never scheduled for the sensor replacement due to life events. I took it in for another service About 5,000 miles ago. At around 2,000 miles after the service the motor started stalling and sounded horrible. I took it to the dealership and it was 4.5 quarts low on oil. Took it back at 1,200 miles after top off and it was 2.5 quarts low. Started the new motor process which wasn't covered on the extended warranty due to manufactur defect. It cost me 500.00. Before the new motor was in my van started getting me stranded places. Motor wouldn't turn over at all. Got it started went to auto parts store and it was reading 4 bad sensors in bank 1 and 2 (O2 and air intake on the motor). Finally got it to KIA for the new motor told them about they sensors they were supposed to check/replace them when they put the new crate motor in. Picked my van up 3 days ago. I asked when they called if the engine light was off. They called me back several hours later and said yes. Picked it up at 5 pm 3 days ago. By 8am the next morning the engine light was back on. It's scheduled for 9am Monday. The van has now gotten me stranded 2 times in 3 days. Auto parts store ran the computer and the same 4 sensors are still showing bad. Sensors are in bank 1 and 2. The report on the old motor showed cylinder 1 and 2 oil fouling on the spark plugs (replaced at 100,000 miles by dealer) and excessive oil leakage in cylinder 1 and 2 into the crank case due to carbon stuck piston rings. I was told before the motor replacement that the KIA cares warranty may not cover these sensors. Even though the sensors are going out because they are gunked up with 7 quarts of oil their motor used and they didn't go out until the issue started.
ENGINE,FUEL/PROPULSION SYSTEM11/24/2025
Check engine light came on all of a sudden. Smell of exhaust/gas coming from car. Took car to the dealership to get the cause of the check engine light coming on. Dealership said it came back 02 sensor bank 2 and exhaust gasket to header.
ENGINE09/09/2025
Problem: The Vehicle Slows down all of a sudden on the middle of the road from around 70 miles to 10 miles, then slowly drives at 15 or 20 miles speed. Safety Concern: On the Interstate Hwy, this has happened many time. Fortunately without any accidents. Very recently also this happened and I do not drive the vehicle out now, since it does not accelerate. Reason: The failure of the accelerator Pedal. Symptoms: The "Check Engine" light comes one and the Engine abruptly slows down. First time it occurred: I a year after the Vehicle was bought -- 15000 miles -- Company did a Warranty replacement after almost a month (Multiple Visits). Second time it occurred: After 4 years-- 50000 miles -- company did a Warranty Replacement after a month (Multiple visits). Third time it is occurring: After 5 years -- 63000 miles -- Company claims it is no longer a warranty issue and also it is a different problem that is causing the same issue and charging me $5000 for repairs. Present Situation: The Vehicle is unusable and since it is the 3rd time this is happening, there is a serious issue with the Vehicle and I am worried about my/my families Safety. A replacement of the Vehicle with the fully tested one (With no such safety issues)and with guarantee that the Company/Its dealers will service the vehicle without delay will be helpful. Available details: All the correspondence from the first time this issue happened (complete correspondence with the company of my safety and replacement of the vehicle) is available. Also my Service records with the Dealerships and the warranty issues are also available. The False charges by the dealers is also available. The recent visit to another authorized Car shop and their report that this issue is the same old Accelerator pedal issue is also available.
ELECTRICAL SYSTEM07/25/2025
The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.
UNKNOWN OR OTHER05/27/2025
The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.
STRUCTURE05/20/2025
Sliding door malfunction. Door will not hold its weight and full force closes or opens if operating at an inclined position.
STRUCTURE05/20/2025
Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.
STRUCTURE07/19/2024
I have multiple spots of the pearl white paint peeling/flaking/bubbling off the vehicle in multiple places. 1st spot noticed was on the roof just behind the sunroof and the 2nd spot is the edge of the liftgate.
FUEL/PROPULSION SYSTEM06/03/2024
I received a letter from Kia America, Inc. extending the warranty on the high pressure fuel pump on my 2020 Kia Sedona. They claim that the fuel control valve plunger may wear unevenly and over time become stuck in the open position. They state different things can happen including stalling. My research found that it can cause stalling at high speeds or in heavy traffic and it may cause a loss of control over the vehicle. ARE THEY TRYING TO AVOID A RECALL. I am [XXX] and this sounds real dangerous. Does a serious accident have to happen before a recall is ordered? i have attached a copy of the letter below. [XXX] cell [XXX] email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER04/06/2024
I felt it was necessary to follow up on the open recall I have on my vehicle. I have owned the vehicle since Nov. 2019 and not once have we been contacted either by mail, verbal communication, by the NHTSA or the dealership of which the vehicle was purchased. Here we are in April 2024 and just a random click on “check recalls” button located on our vehicle insurance company website, made me aware of the open bulletin. I guess my question is, why are the insurance companies not offering the owner information on this? Or even the company who has been placed as lien holder? Why are we solely dependent on the USPS to deliver correspondence in hopes of making it to the correct address and owner? What happens if the owner has moved and the notification of recall did not forward to the new address? Too many “what if’s” in this scenario to allow unnecessary delay of repair. I’d like to see insurance companies begin notifying the owner as well. Makes sense to me. Or again, even the lien holder could attach notification to that months bill.
Showing 12 of 20 complaints.
