2017 Land Rover Range Rover Evoque (convertible)

Fuel tank shield have rusted and deteriorated to the extent that the fuel tank is no longer protected.

On [XXX], my 2017 Land Rover Range Rover HSE Td6 diesel (VIN: [XXX] ) suffered a complete, catastrophic engine failure without warning at approximately 70 mph on [XXX] . My wife and our two infant sons (ages [XXX] and [XXX] ) were passengers. There were no prior warning lights or symptoms. The engine stopped instantaneously, eliminating power steering and power brakes while I was overtaking a semi-truck in the passing lane. We narrowly reached the shoulder safely. The odometer read 79,018 miles — inside both limits of the federally mandated 8-year/80,000-mile emissions warranty under 40 CFR §85.2103. The vehicle was 7 years old at time of failure. Hoehn Land Rover Carlsbad diagnosed complete engine failure caused by timing chain guide failure — a known defect pattern in the Ingenium diesel engine. The service manager stated failures like this "aren't that rare" with these engines. Repair estimate: $28,000–$30,000. Jaguar Land Rover North America (Case #[XXX]) denied the warranty claim entirely, offering $800, without ever evaluating the claim under the active federal emissions warranty. Their denial cited only the expired extended CPO warranty and a maintenance gap — neither of which constitutes valid grounds for denying an emissions warranty claim under 40 CFR §85.2103(d), as the manufacturer cannot demonstrate the maintenance gap caused a documented design defect. This failure pattern is documented in JLR Technical Service Bulletins LTB00735 and SSM74184. Land Rover Korea issued a recall for the same timing chain failure in 2020. No equivalent recall was issued in the United States for identical vehicles with identical engines. JLR has refused all requests for review or reconsideration for 24 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Per a factory recall — NTSB has ordered the following recall; Manufacturer Recall Number D027 NHTSA Recall Number 25V-514 Recall Status Recall Incomplete, remedy not yet available Summary A concern has been identified on certain 2014 and all 2015 to 2017 ModelYear Range Rover (L405) and Range Rover Sport (L494) vehicles where thefront suspension upper knuckle joint could develop a crack. In extremecases this may lead to detachment of the upper suspension arm. Safety Risk In extreme cases where a crack in the front suspension knuckle has developed, this may lead to detachment of the upper suspension arm, which under extreme avoidance maneuver use conditions may compromise the vehicle's controllability and increase the risk of a crash. This has been identified by independent mechanics as well, as a SEVERE safety concern. When this vehicle was taken to Hennessy Land Rover of north atlanta; they advised me that “they didn’t have parts for the recall”. Although they explained to me if I paid out of pocket for the work they had the parts to do the task. Service advisor is Peter Alvarez. SO THEY DON’T HAVE THE PARTS FOR AN NTSB RECALL? UNLESS I HAVE $6000/$7000 For a recall with a “SEVERE SAFETY RISK”? THIS IS ABSOLUTELY INCREDIBLE. THESE PEOPLE SELL $120,000 TRUCKS AND THEN REFUSE TO UNDERTAKE GOVERNMENT MANDATED RECALLS. THEIR EXCUSE IS “WE HAVE THE PARTS BUT ONLY IF YOU BUY THEM”. This is totally unacceptable. I have a wife and a small child who ride in this SUV and have owned the car for 7 of its 9 years on the road. Always immaculately maintained If HENNESSY LAND ROVER (NORTH ATLANTA) refuses to perform government mandated recalls they should not be doing business. Especially with “SEVERE SAFETY RISK— I SAT FOR FOUR HOURS FOR THEM TO COME OUT AND TELL ME THIS — this is my sixth Range Rover. If this is not remedied never again. [XXX] (The car was brought in by one of my assistants). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2017 Land Rover, Range Rover has rusted fuel tank shields. I have owned this vehicle for seven of its nine years and has been babied. When I brought my Range Rover in for a NTSB MANDATED FACTORY RECALL THEY neglected even noting this issue. Which is a very common issue, I brought my rover into Hennessy Land Rover north atlanta on February 10th 2026. My service advisor was [XXX] . Not only did Hennessy north atlanta REFUSE TO REPAIR THE FEDERALLY MANDATED “SEVERE SAFETY” recall regarding my front suspension (may crack leading to a severe accident) as instructed by the NTSB— BECAUSE “THEY DIDNT HAVE THE PARTS FOR THE RECALL” — BUT IF YOU PAY THE $7000 they charge TO FIX THIS ISSUE , HAVING IT DONE IS NO PROBLEM. THE PARTS MAGICALLY APPEAR for $7000. As stated, Hennessy did not even address the fuel tank cover issue. THEY DID NOT BRING IT UP The reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. Land Rover has acknowledged this problem and it's given priority due to the fact that this is a safety issue being that these shields are also responsible for holding the tanks in place. ANOTHER SEVERE SAFETY ISSUE THAT LAND ROVER NORTH AMERICA IS CURRENTLY, SIMPLY IGNORING. TOTALLY UNACCEPTABLE. IF HENNESSY CAN’T DO WHAT IS RIGHT THEY SHOULD BE SHUTTERED AND PETE ALVAREZ SHOULD BE FIRED. Please pass this along to Land Rover North America. This is my sixth Range Rover and after this experience will most likely be my last. I love this truck and I’ve loved all of them I’ve had. I’ve recommended them to friends but this was astonishing. Waited four hours for them to do NOTHING.FIX NOTHING. ADMIT TO NOTHING. ABSOLUTELY INCREDIBLE. Many thanks [XXX] o A.P.C Esq INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving 25 MPH, there was smoke coming from the front of the vehicle. A dealer was contacted. The vehicle was taken to Meineke Car Care Center and was diagnosed and determined that the coolant pipe needed to be replaced. The manufacturer was notified of the failure and informed the contact a request for a Goodwill service from the dealer would be sought. The dealer denied the request. The vehicle was not repaired. The approximate failure mileage was 68,570.

I'd like to report an incidence of manufacturer non-compliance. We've had recall number 25V-514 open since September 30, 2025. The dealership has said that they don't have a part and simply left it at that. I called Land Rover, and they also indicated that they don't have a part. They won't provide any more details. It has now been 176 days since this we received the letter. I'm sure that Land Rover knew about this problem long before the letter was sent. This is a beyond unacceptable timeframe to process this recall. They are putting the lives of consumers at risk. The letter states, "Suspension arm detachment can cause a loss of vehicle handling and control, increasing the risk of a crash." This is a safety issue and they have an obligation to fix it. This is beyond the "reasonable" timeframe to complete a recall.

I received a notice regarding NHTSA Recall 25V-514 and despite repeated attempts to get the problem fixed, I have repeatedly been told that no solution is available. I am fearful that a failure of the knuckle joint will cause a severe incident resulting in injury or death.

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering and driver assistance system appear to be malfunctioning. The vehicle intermittently pulls to the right during lane changes, creating resistance in the steering wheel. Additionally, the blind spot monitoring indicator remains illuminated when the vehicle is stopped. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving at freeway speeds, the vehicle unexpectedly pulled to the right when attempting to change lanes. This required immediate corrective steering to maintain lane position. The condition creates a loss of driver confidence and could result in unintended lane departure or collision. The unexpected steering behavior poses a serious safety risk to myself, passengers, and surrounding vehicles. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been experienced multiple times. The vehicle recently had front control arms replaced, but the steering pull and blind spot indicator issue have persisted intermittently. The concern has not yet been fully diagnosed or confirmed as resolved. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not been inspected by police. It has been serviced by a dealer for suspension-related work. There is an open recall (NHTSA Recall Number 25V-514) with no remedy currently available. Were there any warning lamps, messages or other symptoms prior to the failure, and when did they first appear? A small yellow blind spot indicator light remains illuminated in the side mirrors when the vehicle is stopped. There are no other consistent dashboard warning messages. The symptoms began intermittently prior to the steering pull event and have continued periodically.

On February/12/2026 I was slowing down normally in a 25mph zone to stop at a red light and just before the moment that my vehicle actually came to a stop I heard a loud breaking sound coming from the front and I felt my vehicle's nose dip down on the passenger side. It was obvious that something major broke so I did not proceed or attempt to drive from that point. I turned on my 4 way flashers and a few angry drivers at the same light expressed their displeasure with me for not proceeding when the light turned green by using finger signals as they drove around me. One passerby in the lane to my right told me that my wheel had come off! The police showed up a few minutes later and they called for a recovery truck. While waiting for the tow truck my husband arrived and he looked at the damage. The damage was an obvious failure of a major suspension / steering component as you could see that the top part of the steering knuckle had broken away from the suspension and the tire was laying out at a 45+ degree angle. Also while waiting for the tow truck I looked up to see if there are any recalls on my vehicle was horrified to learn that there is a major recall for the steering knuckle on my car. I have not received a recall letter or a notification about this serious safety issue which is almost as scary as the thought of this failure happening at highway speeds! After dragging my vehicle on to the flatbed I had the driver tow my vehicle directly to the dealership where I purchased my vehicle when new. >Front passenger steering knuckle break away failure. My vehicle is not repaired at this time so it is available for inspection at the dealership of origin. >Everyone on the road including myself was at risk if this failure happened at normal highway speed because my car would have been uncontrollable! >Has not been inspected at this time as this just happened. >There were no symptoms, drive-ability issues, or warning lights or any indication until the moment of failure!

Recall 25V-514, they don't have a "remedy" and my vehicle started to show signs of crack appearing on steering knuckles. Local dealer won't do anything about it and because of this I am afraid of driving my vehicle. This is the vehicle I use to carry my kids, and it is the only vehicle I have. I have had to rent out of pocket a car just to take kids to school and back home.

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving on several occasions at various speeds or while the vehicle was idling, there was an abnormal coolant odor inside and outside the vehicle. There was condensation underneath the front of the vehicle. There was no warning light illuminated, or a message displayed. The vehicle was taken to an independent mechanic; however, the contact was informed that the mechanic would be unable to provide a proper diagnostic result without taking the engine apart. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.