2010 Lincoln MKZ

The contact owns a 2010 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulics); however, the part to complete the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate while depressing the accelerator pedal. Several unknown warning lights illuminated. The dealer was contacted; however, the tool to perform the recall remedy was unavailable. In addition, the contact stated that while attempting to decelerate, the brake pedal felt spongy and required excessive force to come to a complete stop. The vehicle was taken to another dealer, where diagnosis confirmed a Hydraulic Electronic Control Unit (HECU) failure; however, repairs were denied due to a Valve Actuation Service test requirement. The contact stated that the failure posed potential safety issues during winter driving. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 100,000.

See attached document for complaint.

The contact owns a 2010 Lincoln MKZ. The contact stated that upon starting the vehicle, the ABS and the Traction Control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS had failed and needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed and the contact was advised that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

I bought this car and it started making a tick sound and when I got it home the drive train was hanging

The contact owns a 2010 Lincoln MKZ. The contact stated that on several occasions while driving at various speeds, several unknown warning lights illuminated. Additionally, on several occasions, while driving at various speeds, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS system needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer where it was determined that the ABS system and the HECU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.

The contact owns a 2010 Lincoln MKZ. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed; however, the vehicle failed to slow as intended. The vehicle was taken to an independent mechanic where the contact was informed that the brake hoses and brake caliper hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

The brake pedal had a long travel before brakes would apply. I was not able to operate my vehicle without concern for myself and others since brakes did not react quickly. It required a flush of the brake fluid and replacement of the ABS brake module. I believe this type of incident was part of a recall on the 2010 Lincoln MKZ. I never received any notice of a recall from Ford and had to pay to replace these defective parts.

Water pump failure Car has 44,000 miles. Dealer maintained Safety - I am reading that engine can shut off Known problem with Lincoln/ ford water pump failures in engines Just purchased vehicle last month dealer filled up reservoir w coolant said it just evaporated did not appear anything was leaking Over heat lamp came on, noticed a lot of coolant on ground. From what I am reading class action in Canada was for same problem described as faulty design. Having to tear apart engines adds 14 hours of labor cost. From US class action lawsuit Miletello vs Ford and other suits class action was filed stating a faulty design with water pump being inside the engine. States it can cause catastrophic engine failure. Expensive to repair 14 man hours for labor. Ford has known about the problem and never fixed it.

The contact owns a 2010 Lincoln MKZ. The contact stated that while the brake pedal was depressed, he had to apply pressure to the brake pedal to stop the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that either the master cylinder or the interlock brake box failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and the contact was transferred to the dealer, but no further assistance was provided. The failure mileage was approximately 173,270.

The contact owns a 2010 Lincoln MKZ. The contact stated that while his wife was driving at an undisclosed speed, another vehicle cut her off. As a result, the contact’s wife abruptly depressed the brake pedal, but extra force had to be applied to stop the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS system was leaking brake fluid and the ABS system needed to be replaced. The dealer was notified of the failure and the contact was advised to contact the manufacturer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 104,000.

Takata recall. The contact owns a 2010 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 Lincoln MKZ. The contact stated that while in the car wash the transmission was shifted back to the Driver position when suddenly the vehicle experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a pair of the iron post. During the crash, the front of the vehicle was severely damaged but the airbags did not deploy. The driver sustained a concussion, head laceration, neck, left leg, and right shoulder injuries which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.