2002 Mazda Tribute

The contact owns a 2002 Mazda Tribute. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds, the transmission was shifting erratically and made an abnormal rumbling sound. The contact stated that the vehicle hesitated to respond and was jerking upon depressing the accelerator pedal. The contact who is an independent mechanic had replaced the transmission speed sensor, the transmission shift position sensor, the vehicle speed sensor, the shift solenoid block, the transmission fluid, the transmission clutch solenoid, and the wheel speed sensor; however, the failure persisted. The contact used an OBD scanner and retrieved DTC codes indicating that the ABS wiring was overheating. The contact later became aware that the VIN was included in NHTSA Campaign Number: 12V016000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer for the recall repair; however, the dealer bypassed the ABS module. The contact stated that while driving 40 MPH to the residence after the repair, the failure recurred. The contact stated that the recall repair did not involve bypassing the ABS module. The dealer was contacted, but no further assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and several cases were opened; however, no assistance was provided. The failure mileage was approximately 162,000.

My car has had a abs engine code for a year that I have spent a lot of money trying to get it off because, I can’t renew my tag because it failed emissions vehicle safety test . So I was notified by my insurance company that my vehicle was under recall. I read it and called Mazda and it was confirmed and I went to the shop and I waited 6 hours for the installation of a new abs module and wire harness. Hennesy Mazda of morrow Georgia bypassed the abs system but replaced my voltage regulator with out my consent. The recall recommended repair is to replace the abs module and harness. The dealership refused to comply and neither offered a tow back to Newnan Georgia where I live. So they placed me and others at risk by failing to comply. I have been ignored even after speaking with 3 customer service representatives and I was given a call [XXX] 10/11/23. I was told that I had to get it to Marietta Jim Ellis Mazda and that they would contact me but know one has called. I need your help to resolve this serious violation of the recall and the altering of my vehicles abs by bypassing it . I have lost a total of $2,367 in parts lost wages and anguish due to their lack of compliance of the recall of my 2002 Mazda tribute es abs module and harness. The abs module and wiring to ECM gets the voltage regulator hot and causes abs engine light to illuminate and malfunction. This my work vehicle I need it to make a living. The abs module and harness wasn’t changed but was bypassed . The recall clearly states the issue and recommended repairs by vehicle manufacturer or authorized dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle took off and accelerated without me depressing the gas pedal and it was very scary and hard to get stopped I was doing almost 80 mph. It had a safety recall for the throttle cable for this but you show no open recalls yet Mazda does and told me if recalls we're taken care of they would show up on the car fax which they do not my vehicle is a 2002 but this doesn't mean it was ever fixed has several other issues also the front lower control arm which is also on a recall and does not show on the car fax the entire front end on the passenger side sounds like it's really loose and could break and my tire come loose as others have reported when filing same complaint. This has happened more than once to me. I call it now a death trap I need help to get this safe to drive thank you.

The contact owns a 2002 Mazda Tribute. The contact stated while driving approximately 45 MPH, the steering wheel felt as if it was detached from the steering column. Additionally, there was a grinding noise coming from the passenger’s side front wheel well. The contact did not notice any warning lights. The contact was able to drive the vehicle safely back to his residence. The vehicle was not taken to the local dealer. The contact referenced NHTSA Campaign Number: 14V174000 (Structure) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 95,000.

The contact owned a 2002 Mazda Tribute. The contact stated that while driving at 30 mph, a pop noise was heard, the vehicle had unintended acceleration; the engine revved and sped up to 80 - 90 mph, inadvertently, and the brakes failed to engage after the contact had depressed with both feet on the brake pedal. The contact made a turn into a park and the vehicle slid, then crashed into a tree. There was smoke coming from under the hood and the contact turned off the vehicle before exiting and walking until she got assistance from a bystander, who called the police. A police report was filed. The contact did not receive medical attention at the scene but later went to the emergency room for injuries sustained with six broken ribs. The vehicle was towed to a tow yard. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 230,000.

DRIVING THE VEHICLE DOWN A CITY STREET THE STEERING BECAME EXTREMELY LOOSE. UPON INSPECTION WE FOUND THAT THE FRONT SUBFRAME HAD RUSTED/BROKEN AND THE LOWER CONTROL ARM HAD SEPARATED FROM IT. AFTER A SEARCH WE DISCOVERED THAT THIS ISSUE IS COVERED UNDER THE 7514D RECALL. A VIN SEARCH CONFIRMED THAT THIS WAS AN OPEN RECALL ON THIS VEHICLE. WE TOWED THE VEHICLE TO THE NEAREST MAZDA DEALER TO HAVE THE RECALL COMPLETED. AFTER ABOUT 1 WEEK, THE SERVICE ADVISOR CALLED AND TOLD ME THAT MAZDA WAS REFUSING TO REPAIR THE VEHICLE. I CALLED MAZDA CUSTOMER SERVICE TO GET AN EXPLANATION AND WAS TOLD THAT THE RECALL ONLY INVOLVES INSTALLING A "REINFORCEMENT" BRACKET, NOT REPLACING THE SUBFRAME. I INFORMED THEM THAT I HAVE COPIES OF BOTH THE OWNER LETTER AND THE ENTIRE RECALL PROCEDURE WHICH BOTH CLEARLY STATE THAT IF THE LOWER CONTROL ARM HAS BECOME SEPARATED DUE TO CORROSION THE SUBFRAME MUST BE REPLACED AT NO COST TO THE OWNER. THEY TRIED TO TELL ME THAT "CORROSION" DOES NOT MEAN "RUST" AND THERE IS NOTHING MORE THEY COULD DO FOR ME. THE VEHICLE IS STILL AT THE DEALERSHIP, MAZDA OF WOOSTER IN WOOSTER, OHIO. *TR

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2002 MAZDA TRIBUTE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE ABRUPTLY STOPPED IN FRONT OF THE OWNER'S VEHICLE. THE OWNER WAS NOT ABLE TO STOP THE VEHICLE IN TIME AND CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS DEPLOYED WITH FORCE. AS A RESULT, THE CONTACT SUSTAINED CRUSHED RIBS AND A BROKEN RIGHT FOOT THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE OTHER DRIVER LEFT THE SCENE OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,270.

TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, NONE OF THE LOCKS FUNCTIONED AND THE BODY FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE REAR HATCH WINDOW DETACHED FROM THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V583000 (VEHICLE SPEED CONTROL), 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL), AND 14V174000 (STRUCTURE). THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED PRESTON MAZDA (LOCATED AT 260 BOARDMAN POLAND RD, BOARDMAN, OH 44512, (844) 835-0773) AND WAS INFORMED TO TOW THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

I BROUGHT THIS CAR FRONT THE DEALER AND DIDN'T KNOW ABOUT THE RECALL ON THE CONTROL ARM AND NO ONE TOLD ME IT IS NOW 17 YEARS OLD AND I ONLY HAD IT FOR A YEAR

TAKATA RECALL

I HAD THE OIL CHANGED IN PAHRUMP, NEVADA AT ROUND 10 AM. AFTERWARDS, I DROVE THE VEHICLE AROUND TOWN FOR SEVERAL HOURS, LOADING IT UP WITH BELONGINGS BECAUSE I WAS MOVING 160 NORTH ON HWY 95. AFTER STOPPING IN BEATTY, NEVADA, MY SUV SPUTTERED. I TOOK THE SUV OUT OF OVERDRIVE INTO DRIVE TO SEE IF IT WOULD BACKFIRE TO GET THE DIRT OR WATER OUT OF THE FUEL LINE FROM JUST FILLING UP. ABOUT A MILE DOWN THE ROAD, I HEARD A BELT SQUEAL. THINKING MY TRANSMISSION MAYBE GOING OUT DUE TO THE FACT I HADN'T DRIVEN IN DRIVE FOR SOME TIME, I CONTINUED ON MY WAY PRAYING THE VEHICLE WOULD MAKE IT TO MY DESTINATION. IT WASN'T UNTIL I REACHED THE 88 MILE MARKER, DID THE SQUEAL HAPPEN AGAIN. THEN WHITE SMOKE FOLLOWED. I THOUGHT, WELL THERE GOES THE RADIATOR TOO. JUST PAST THE 92 MILE MARKER, THE ENGINE LOCKED UP. I STILL HAD WHITE SMOKE AND NO SHOULDER. I DECIDED I HAD TO GET THE VEHICLE OFF THE ROAD AT 7 P.M. I WENT OVER INTO THE DITCH WITHOUT TURNING OVER WITH MY BELONGINGS. IMMEDIATELY, I NOTICED THE OIL AND OIL PAN LIGHTS ON. MY HEADLIGHTS WERE STILL ON. I CALLED A FRIEND WHO TOLD ME TO GET OUT IMMEDIATELY. I CALLED 911 AT 7:05 P.M. THEY TOLD ME TO RUN. WITHIN A MINUTE A SMALL FLAME CAME SHOOTING OUT OF THE VEHICLE WHICH CONTINUED TO BURN FOR OVER ONE HOUR UNTIL THE FIRE DEPARTMENT SHOWED UP TO PUT THE FIRE OUT WITH FOAM. I HAVE SPOKEN TO A COUPLE OF SEASONED MECHANICS. THEY SAID IT SOUNDED LIKE THE OIL FILTER WAS DEFECTIVE. ANOTHER SAID AFTER LOOKING AT WHAT WAS LEFT... ONLY THE SHELL, THERE WAS NOTHING LEFT UNDER THE HOOD. THE INSURANCE COMPANY, SAFECO HAS IT IN THEIR FORENSICS LAB TO DETERMINE FAULT. I GOOGLED FIRES IN MAZDA TRIBUTES 2002 AND RAN ACROSS A RECALL. I DID NOT RECEIVE A NOTICE AND HAVE CHECKED THE MAZDA WEBSITE USING MY VIN NUMBER. NOTHING ON MY VEHICLE EVER BEING RECALLED FOR THIS FIRE HAZARD. I HAVE PICTURES ON MY PHONE BUT LOST MY COMPUTER TO LOAD TO SITE.

WE TOOK OUR MAZDA IN FOR THE SUB-FRAME RECALL 11-30-2015 AND THE DEALERSHIP, MORRIES MAZDA INVER GROVE HEIGHTS, MN, SIGNED OFF THAT IT WAS FINE. NOW 29 MONTHS AND 10,000 MILES LATER THERE IS A DIME SIZED HOLE RUSTED THROUGH THE SUB-FRAME AND BOTH THE DEALERSHIP AND MAZDA USA ARE REFUSING TO PAY FOR ANY OF THE RECALL REPAIRS WHICH WILL RUN ABOUT $4,000. THE FRAME IS A HEAVY PIECE OF METAL AND THERE IS NO WAY A DIME SIZED HOLE SHOULD OCCUR IN THAT SHORT A PERIOD OF TIME. I BELIEVE DUE TO THE COST OF THE REPAIR MAZDA USA AND MORRIES REFUSED TO DO THE NECESSARY RECALL REPAIRS WHEN WE ORIGINALLY TOOK THE CAR IN ON 11-30-15 AND ARE NOW REFUSING AGAIN TO COVER THE COSTS (MAZDA USA TICKET # 1-1249669028). THIS WAS CLEARLY A DESIGN DEFECT AND IF THE SUB-FRAME FAILS WHILE DRIVING , PARTICULARLY AT HIGHWAY SPEEDS IT CARRIES POTENTIAL LIFE THREATING INJURY TO THE OCCUPANTS OF THE VEHICLE AND OTHERS IN THE AREA.