STEERING,POWER TRAIN,UNKNOWN OR OTHER07/06/2024
MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP ONCE AND AWHILE. WHEN IT WOULD ACT UP WOULD NOT DRIVE IT AND IT WOULD LOCK THE STEERING . THIS HAPPENED MULTIPLE TIMES, WITH ACCIDENT HAZARD. WE DID THE BELOW WORK. ELECTRIC POWER STEERING RACK FAULTY REPLACE COMPLETE ELECTRIC POWER STEERING RACK. WHICH COST US OVER $3000. NOW WE HAVE SIMILIAR PROBLEM STEERING IS TIGHT AGAIN, MAKING FLAPPING NOISE, DEALER RECOMMENDED REPLACEMENT OF POWER STEERING RACK, GEAR BOX 07/02/24 , MERCEDES HAS RECALL ON MANY MODELS DURING YEAR 2015-2018 FOR electric power steering systems, Mercedes says the cars use electric power steering systems that May have soldered contacts that weren't soldered correctly inside the control units. The bad contacts can cause a sudden loss of power steering while driving, causing serious problems if driving around a curve or at slow speeds.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM05/02/2023
The electric motor was leaking coolant and needs to be replaced. I have read countless accounts that this is a known issue with this car.
POWER TRAIN01/26/2023
Occasionally the car will lurch forward when coming to a stop. As you come to a stop it tries to propel the car forward as you are breaking and coming to a stop. Happens rarely but when it does it's a big safety concern.
UNKNOWN OR OTHER,ENGINE01/07/2023
Failure of seals and or bearings in the electric motor causing coolant to leak into the electric motor, creating an internal electrical fault, seizing electric motor.
POWER TRAIN08/28/2022
Vehicle stopped suddenly and would not restart. Needs a new $17k drive unit and is out of warranty. Drive unit failed due to faulty design where coolant contaminated the electric motor. Vehicle only has 40k miles. The drive unit was built by Tesla for Mercedes. Tesla also built the same unit for Toyota for the electric Rav4. Toyota recalled their units free of charge for customers. Mercedes is aware of this issue and refuses to extend the warranty or recall the roughly 4000 B250E cars that they sold in the USA from 2014-2017.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM06/14/2022
The main electric drive motor will start leaking coolant which then damages the motor and even electronics. Well known issue and makes the vehicle unsafe and isn't a matter of "if" but "when" the seals will go bad and this is on our car that has less than 40k miles on the odometer.
ENGINE05/20/2020
THE CAR STARTED TO MAKE A SOFT TICKING SOUND. I BOUGHT THE CAR AT 11121 MILE ON JULY 2,2018 LAST WEEK I HAD THE MERCEDES BENZ DEALER PICK. THE PROBLEM WAS THE ENGINE NEEDS TO BE REPLACED. MILEAGE ON CAR NOW IS 28452. ASKING 17,000 DOLLARS FOR REPAIR. I HAVE THE PREMIUM SAFE DRIVE EXTENDED WARRANTY THEY ARE WILL TO PAY ONLY 10,000 DOLLARS. *TR
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE11/20/2019
THIS MB MODEL HAS AN ELECTRIC MOTOR THAT FAILS AT AROUND 35000 TO 40000 MILES, AND MAKES THE VEHICLE TO STOP SUDDENLY CAUSING SERIOUS RISKS TO THE DRIVER IF THIS HAPPENS IN ANY MAIN HIGHWAY. TWO WEEKS AGO MY WIFE WAS DRIVING NORTHBOUND AT THE FAST LANE OF THE PALMETTO EXPRESSWAY , IN MIAMI FL, WHEN THE CAR STOPPED GIVING NO TIME TO AVOID COMING TRAFFIC. FORTUNATELY ONE FDOT RANGER WAS DRIVING SAME WAY AND PROTECT MY WIFE TURNING ON ITS EMERGENCY LIGHTS WHILE THEY WAIT FOR A TOW TRUCK TO ARRIVE. THIS MODEL OF MB IS ASSEMBLED WITH A TESLA MOTOR THAT HAS BEEN PROVEN TO FAIL, BUT TESLA HAS TAKEN FAST ACTION TO AVOID INCONVENIENCES TO ITS CUSTOMERS. MB HAS DOING NOTHING TO ADVICE ITS CUSTOMERS ON THIS CRITICAL ISSUE, PUTTING ON RISK ON A DAILY BASIS ALL DRIVERS THAT RIDE TIS MB MODEL. I FIGURE IF OTHERS ARE FACING SIMILAR ISSUES, IT WOULD BE GOOD TO GET A RECALL SET UP IF MB DOES NOT STEP UP TO THE PLATE. IT TOOK FOUR YEARS FOR THESE ISSUES TO SHOW UP NEAR THE END OF MY WARRANTY, AND SINCE THE CARS REMAIN ESSENTIALLY THE SAME THROUGH THE 2017 MODELS, WE MAY EXPECT TO SEE OTHERS MODEL YEARS SHOW THE SAME ISSUES AS THE END OF THEIR WARRANTIES COME UP. I HOPE NOT, FOR EVERYONE ELSE BUT BEST BE PREPARED. MY VEHICLE CAN BEEN INSPECTED AT THE MERCEDES BENZ OF MIAMI DEALER WHERE REPAIR ARE UNDERWAY.
POWER TRAIN04/08/2016
CAR STALLED WHILE GOING ON EXPRESSWAY AT 30 MPH. COMPLETE LOSS OF POWER. HAD TO PULL OVER AND POWER OFF THE CAR. RESTART OF THE CAR AFTER A WHILE AND EVERYTHING WAS BACK TO NORMAL.
ELECTRICAL SYSTEM12/13/2015
CAR WAS STOPPED AND THE ENGINE TURNED ITSELF OFF. RESTARTED MANUALLY. TOOK THE CAR TO THE DEALER FOR REPROGRAMMING. DID THE SAME THING AGAIN.
POWER TRAIN10/17/2015
WHILE THE CAR WAS IN MOTION, THE ENGINE HAS SWITCHES OFF AND THE CAR GOES IN NEUTRAL. THIS HAS HAPPENED ALREADY 3 TIMES (APPROXIMATELY ONCE PER MONTH). IT HAS HAPPENED WHILE ON THE INTERSTATE, WHILE DRIVING ON A SMALL ROAD, AND WHILE APPROACHING A STOP SIGN. THE CAR CAN BE RESTARTED NORMALLY. WE HAVE HAD THE CAR AT THE MERCEDES DEALER IN SEPTEMBER 2015, AND THE TRIED TO FIX THE PROBLEM BY INSTALLING THE LATEST SOFTWARE. HOWEVER, IT JUST HAPPENED AGAIN. THIS CAR IS NOT SAFE TO DRIVE THE LAST TIME THE CAR STALLED WHILE DRIVING, WE LET THE CAR COME TO A COMPLETE STOP, WITHOUT TOUCHING ANYTHING BUT THE BREAK, AND MAKE A PICTURE OF THE INSTRUMENT PANEL. THIS PICTURE IS ATTACHED TO THE REPORT TO DOCUMENT THE INCIDENCE.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM10/11/2015
MY B-CLASS ELECTRIC HAD A SUDDEN LOSS OF POWER. HERE'S THE DETAILS: LEFT THE HOUSE IN SAN DIEGO AT 7:00 AM. OUTSIDE TEMPERATURE ABOUT 75+DEGREES. ABOUT 1 MILE FROM THE START, I BRAKED SLIGHTLY TO MAINTAIN SPEED OF ABOUT 25 MPH, COASTED TOWARDS AND UPHILL, PUT MY FOOT ON THE ACCELERATOR TO MAINTAIN SPEED AND THERE WAS NO POWER-JUST COASTING. THERE WAS NO UNUSUAL SOUND AND NO WARNING DISPLAYED. THE CAR APPEARED NORMAL EXCEPT THE GUAGE WAS SHOWING FULL REGENERATIVE BRAKING WHILE THE CAR WAS COASTING. TRANSMISSION WAS IN D-AUTO. POWER STEERING WORKED, AC AND RADIO WERE STILL ON. I BROUGHT IT TO A STOP. PUSHED THE BUTTON TO TURN IT OFF. AT THAT TIME ALL THE LIGHTS ON THE DASH LIT UP. I PUSHED IT AGAIN AND THE CAR WAS BACK TO NORMAL WITH THE INDICATOR SHOWING ZERO BETWEEN REGENERATION AND DISCHARGE. I FINISHED THE DRIVE WITHOUT FURTHER INCIDENT. MILEAGE: 1620 MILES PURCHASED: JUNE 2015 MFG DATE: 4/15 TOOK THE CAR TO THE DEALER TWO HOURS LATER AND TOLD THEM ABOUT THE PROBLEM AND THAT THE FORUM SAYS THERE IS A CODE UPDATE AVAILABLE. WAITED THERE FOR 3 HOURS. THEIR PAPER WORK SAYS: 1639 541011, 540991, 540992. PROGRAMMED POWER TRAIN CONTROL UNIT. PERFORMED SHORT TEST; NO RELEVANT FAULT CODES. CHECKED POWER TRAIN CONTROL UNIT FOR SOFTWARE UPDATES. UPDATE WAS AVAILABLE. PROGRAMMED AND CODED POWER TRAIN CONTROL UNIT. COMPLETE.
Showing 12 of 25 complaints.