SUSPENSION,ENGINE06/06/2022
Engine mount bracket broke causing steering problems from cv axel on drivers side
ELECTRICAL SYSTEM04/21/2021
INSTRUMENT PANEL DIED COMPLETELY .BETWEEN USES.
VISIBILITY09/03/2020
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE SUN ROOF WAS UNABLE TO BE OPENED AND THAT THE SUN ROOF GLASS HAD BECOME INDENTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) FOR ANOTHER MERCEDES-BENZ VEHICLE WHICH SHE LINKED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. *BF*JB
AIR BAGS07/09/2018
SRS LIGHT IS ON
SERVICE BRAKES05/09/2016
ON APRIL 25, 2016, I NOTICED THAT A WHITE BRAKE SYSTEM INDICATOR LIGHT CAME ON WHILE THE ENGINE WAS RUNNING. I WAS DRIVING ON A CITY STREET AT ABOUT 10 MPH IN TRAFFIC. DESPITE THE WHITE WARNING LIGHT, THE FOOT BRAKES STILL HELD. IT SAID "SERVICE BRAKES , VISIT WORKSHOP". I IMMEDIATELY DROVE TO THE SOLE AUTHORISED AGENT IN TRINIDAD, WHO RAN SOME DIAGNOSTIC TESTS ON THE CAR. THEY INDICATED THAT I NEEDED TO REPLACE THE DEFECTIVE SBC UNIT AT AN APPROXIMATE COST OF USD 3,000.00 PLUS USD 365.00 FOR LABOR. THIS, I COULD NOT AFFORD AS THE TOTAL COST IS QUITE EXORBITANT AND SURPRISING. AFTER LEAVING THE DEALERSHIP AND TOWARDS DRIVING HOME, THE RED BRAKE SYSTEM INDICATOR NOW LIT UP AND I HEARD A LOUD WARNING SIGNAL. THE WARNING SIGN SAID TO STOP THE CAR, WHICH I IMMEDIATELY DID AND MANAGED TO PARK THE CAR AT A FRIEND'S HOME AS I COULD NOT REACH MY HOME. THE CAR NOW HAD VERY LITTLE OR NO FOOT BRAKES AND I HAD TO DEPRESS THE BRAKE PEDAL RIGHT DOWN IN ORDER TO STOP THE CAR. I WAS DRIVING AT ABOUT 10MPH IN CITY TRAFFIC AND THIS "NO BRAKES" SITUATION RESULTED IN EXTREME DANGER TO BOTH ME, MY WIFE, PEDESTRIANS AND OTHER TRAFFIC. I WAS LATER INFORMED THAT THESE SBC UNITS WERE FOUND TO BE DEFECTIVE AND WERE PREVIOUSLY RECALLED BY MERCEDES BENZ, BUT I AS AN OWNER WAS NEVER NOTIFIED. IN ADDITION, THE SOLE AGENTS IN TRINIDAD FOR MERCEDES BENZ IS REFUSING TO HONOR THE RECALL AND CHANGE THE SBC UNIT FREE OF CHARGE. I NEED URGENT ASSISTANCE IN THIS MATTER EITHER FROM MERCEDES BENZ USA OR MERCEDES BENZ GERMANY AS I AM A HAPLESS VICTIM OF THIS MERCEDES BENZ SBC RECALL. PLEASE NOTE THAT EVEN THOUGH THE CAR WAS PURCHASED NEW IN SEPTEMBER 2005, IT HAS BARELY COMPLETED 58,000 MILES. SINCE THE CAR WAS BOUGHT, IT HAS ONLY BEEN MAINTAINED AND SERVICED BY THE SOLE MERCEDES BENZ AGENT IN TRINIDAD.MERCEDES BENZ RECALL NUMBER 2005070007 AND 2005110001 AND/OR 2004050014
ELECTRICAL SYSTEMfire12/22/2015
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT THE FUSE BOX AND THE COMPUTER BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 83,000.
POWER TRAIN05/20/2015
WHILE DECELERATING ONTO HIGHWAY FROM ON RAMP, THE TRANSMISSION SEEMS TO SLIP OUT OF GEAR. THIS HAS HAPPENED SEVERAL TIMES. IT'S IS A SCARY SITUATION TO LOSE POWER AS YOU MERGE INTO HIGHWAY. I COASTED TO BRAKE DOWN LANE. I SHIFTED BACK INTO PARK GEAR TO RESET, THEN BACK INTO DRIVE GEAR TO RESUME TRAVEL. THIS HAS HAPPENED TWO MORE TIMES SINCE. CAN BE A DANGEROUS IN HEAVY TRAFFIC ROADWAYS.
FUEL SYSTEM, GASOLINE12/31/2014
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A GASOLINE FUEL ODOR EMITTING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAGS11/26/2014
EXACT DATE OF INCIDENT NOT KNOWN I AM THIRD OWNER OF CAR AND HAVE KNOWN THE SECOND OWNER THE ENTIRE TIME OF HER OWNERSHIP. THE SRS LIGHT ON THE DASH STAYS LIT AT ALL TIMES, AS DOES THE PASSENGER SIDE AIRBAG OFF INDICATOR. WAS WONDERING IF THIS WAS A ONE INCIDENT TYPE OR IF THIS IS A TREND AMONG OLDER E320'S THAT ARE OUT OF WARRANTY. *TR
SUSPENSION,ENGINE11/26/2014
THE CAR STARTED HAVING VERY STRONG VIBRATIONS AT IDLE SPEED WHEN CAR IS IN REVERSE OR DRIVE AND STOPPED AT A STANDSTILL WITH BRAKE. TOOK IT TO SHOP AND WAS INFORMED THAT THE VEHICLES MOTOR MOUNTS WERE IN NEED OF REPLACEMENT, TO THE TUNE OF OVER 600.00. ONCE AGAIN I HAVE READ A SIMILAR COMPLAINT IN THE DATABASE AND REALLY WANT TO KNOW WHY MERCEDES HAS NOT ACKNOWLEDGED THE FACT THAT THIS IS A TREND IN THE VEHICLES AND COME UP WITH SOME TYPE OF RECALL OR FIX FOR THE SITUATION... MAYBE MOST OWNERS JUST UNBEGRUDGINGLY PAY WHATEVER NECESSARY TO HAVE THEIR CARS FIXED OBLIVIOUS TO THE FACT THAT MERCEDES CLAIM TO FAME IS QUALITY,RELIABILITY AND LONGEVITY. I FOR ONE DO NOT THINK THAT A CAR COSTING OVER 60,000.00 SHOULD BE PLAGUED BY SO MANY DEFICIENT MANUFACTURING PROBLEMS. *TR
ELECTRICAL SYSTEM,EXTERIOR LIGHTING11/26/2014
THE TEMPERATURE LED HAS COMPLETELY GONE OUT AND THE CLOCK/GEAR SELECTION LED IS UNREADABLE... I BELIEVE SEEING ANOTHER COMPLAINT OF THE SAME TYPE IN THE DATABASE, DON'T REMEMBER THE MODEL BUT WAS WONDERING WHY IF THIS IS A TREND DOES MERCEDES NOT HAVE A FIX FOR THE SITUATION. I REALIZE THAT THE WARRANTY IS ONLY GOOD FOR SO LONG BUT IF OTHER CARS ALL HAVE SIMILAR PROBLEMS IT SEEMS AS IF MERCEDES WOULD WANT TO PROTECT THE REPUTATION OF QUALITY DURABILITY AND EXCELLENCE BEHIND THEIR NAME. *TR
AIR BAGScrash11/19/2014
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ E320. WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AND METAL SHAVINGS CAME OUT OF THE AIR BAGS. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 01/27/15
Showing 12 of 48 complaints.