ELECTRICAL SYSTEM07/03/2026
This recall appointment does not take 2 hours to complete. The dealer quoted me 1-2 days with an inability to offer a loaner vehicle. Several Leaf owners have completed the recall appointment and subsequently been left stranded because the car went into an undrivable mode leaving the owner stranded and incurring towing and rental fees for weeks without resolution. Nissan Consumer Affairs has denied to consider a buyback without taking the vehicle in for the recall notice even though the recall notice successfully being applied does not guarantee the car will not stop abruptly after that visit. Without the recall appointment, Nissan has limited my ability to safely fast‑charge, preventing me from using the full functionality of the vehicle. Nissan is conditioning buyback eligibility on my willingness to undergo the recall inspection, even though the recall remedy has repeatedly resulted in battery failure and sudden loss of power for other Leaf owners. This effectively forces me to expose myself to a known safety hazard in order to qualify for a remedy Nissan itself acknowledges may be required. I am being denied both safe vehicle operation and access to the promised buyback unless I accept a repair that may leave me stranded or without a functioning battery. Nissan recognizes the potential risk of the recall remedy by issuing a second notice dated 6/17/2026 that if the vehicle experiences this battery specific condition within 12 months after the date the software reprogram remedy was completed on the vehicle. Nissan will replace the battery or offer to re-purchase the car. Nissan has also recognized that batteries are rare at this time. I thought that a manufacturer must offer a remedy that was deemed Safe and this does not seem like it’s guaranteeing safety.
ELECTRICAL SYSTEM06/25/2026
We have a vehicle with a recall, NHTSA ID: 24V-700, NISSAN ID: R24B2, the dealer is unable to schedule a service appointment and the Nissan Corporate Case Manager no longer responds to communications, of which I have sent many. I currently have no known way of getting this safety recall resolved. I called Nissan Corporate Affairs (6/25) and all they could do was send a message that I called to the case worker Jonnita Amonette.
ELECTRICAL SYSTEM06/25/2026
My Nissan Leaf was affected in the NHTSA Recall 24V-700. We took it into the Valley Nissan of Longmont, where we initially purchased the car, on 6/19/2026. The dealership checked it out and told us it was fine, so we took the car home that day. We drove it around on 6/20/2026 and received an urgent EV service warning. The car went into turtle mode while we were driving on the highway. We called the dealer, and they said it was the code that indicated our battery was actually degraded. So, they gave us back a car that was unsafe to drive. They weren't able to look at it again til 6/22/2026, but they refused to provide us with a rental or loaner car for the weekend, despite this being our only car, and the recall specifically having a stop-drive order on affected vehicles. On 6/22/2026, we took the car in again, and they confirmed the battery was actually degraded due to the recall. Again, they refused to get us a rental or loaner car. Since Monday, the car has been sitting at the dealer, and as of 6/25/2026, we still have no information about when we will get the car back, if we can get a battery replacement, or what our options are. They have provided us with no information and no alternative vehicle, despite our car being undriveable. They said we could rent a car but refused to confirm if this would be reimbursed as part of the recall. We called Nissan Customer Affairs, and they have also been unhelpful and not provided any further information on a battery replacement or loaner vehicle. We have been calling multiple times this week to no avail. We want to have the battery fixed, but we have heard from other Leaf owners that this can take many months, and this was our only vehicle. We would not be able to have the battery replaced at no cost to us without a provided loaner vehicle. Since this comes as a result of a stop drive order recall, I think that should be provided from Nissan through direct payment rather than reimbursement.
FORWARD COLLISION AVOIDANCE06/23/2026
While driving with cruise control set to a certain speed (i do not recall the exact speed it was set to) I pressed the button that lowers the current speed it is set to, but instead of lowring by one mph it raised the speed, pressing again raised the speed again. this continued a few times until i turned off cruise control. The system has been buggy in the past, for example not responding to a button or raising by 2 or 3 mph instead of one (the Leaf goes one by one, not jumps like some vehicles). But this was the first time i saw it actually raise speed in response to a button that should lower it and that seems dangerous. The problem has not been reproduced or confirmed by a dealer or service center. It has not been inspected by anyone since the incident occurred. There were no warning lamps or messages. The overall bugginess has been noticeable for a long time (perhaps always?) but this occurred (raising the speed instead of lowering it) for the first time yesterday.
ELECTRICAL SYSTEM06/23/2026
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the local dealer stated that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the message "Service EV System - Power Reduced" was displayed. The failure mileage was approximately 43,000.
FUEL/PROPULSION SYSTEM06/18/2026
I own a 2020 Nissan Leaf affected by recall 24V-700 (Nissan R24B2). The recall opened in September 2024 because the high-voltage battery can overheat and catch fire during Level 3 fast charging. Owners were told not to use fast charging until a remedy is available. The recall has been open since September 2024 and there is still no available remedy. Nissan has pushed the fix date repeatedly, first to November 2024, then Spring 2025, and now an unspecified point in 2026, with no firm date and no working repair at the dealer. I bought this vehicle more recently and understood there was an open recall, but a recall is supposed to mean a fix is coming, not a safety defect left unresolved for over a year and a half. In the meantime I am paying for a vehicle whose fast-charging capability I cannot safely use. This is well past any reasonable time to remedy a known safety defect. I am asking NHTSA to hold Nissan accountable for delivering an actual fix on a real timeline.
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM05/15/2026
My 2020 Nissan Leaf is affected by recall R24B2 / NHTSA recall 24V-700 involving the high-voltage battery and Level 3 DC fast charging system (CHAdeMO). Nissan and NHTSA instructed owners not to use Level 3 quick charging because the battery may rapidly overheat and potentially create a fire risk. The recall remains incomplete and the remedy is still unavailable. This issue has existed for a prolonged period and materially impacts the vehicle’s usability, charging capability, long-distance travel capability, and safety confidence. The vehicle’s Level 3/DC fast charging capability was effectively removed or severely restricted due to the recall. Nissan dealerships confirmed the recall status and lack of available repair remedy. The issue was documented during service visits and remains unresolved. The battery system and charging system are available for inspection upon request.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM05/13/2026
My electric vehicle is subject to an active battery recall (NHTSA ID: 24V-700) involving excessive lithium deposits within battery cells, which may increase electrical resistance, cause dangerous battery overheating, and create fire risk during Level 3 DC fast charging. Due to this defect, Nissan has instructed owners not to use Level 3 quick charging (CHAdeMO), removing a core function of the vehicle and rendering it effectively unusable for normal EV operation, reliable long-distance travel, relocation, and essential transportation. Nissan’s guidance assumes owners can rely on Level 2 charging, which for my vehicle requires approximately 7–8 hours for a full charge under ideal conditions. Because I do not have residential Level 2 access, the loss of Level 3 charging renders the vehicle functionally unusable for my living situation. This defect severely compromises both my safety and mobility by forcing me into an impossible choice: either risk using the charging method associated with battery overheating and potential fire, or lose access to essential transportation. The defect also forces prolonged public Level 2 charging sessions simply to maintain vehicle operation, creating significant daily hardship. Without safe fast charging capability, the vehicle cannot reasonably support long-distance travel or interstate relocation, leaving me effectively unable to move out of state without major financial and logistical burden. I have pursued resolution directly with Nissan and through BBB Auto Line. Nissan acknowledged the recall but declined buyback or meaningful relief, instead advising continued waiting for a future remedy. After approximately two years without timely corrective action, the vehicle remains subject to serious safety restrictions, diminished value, loss of core functionality, and ongoing consumer harm.
ELECTRICAL SYSTEM05/13/2026
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM05/13/2026
The vehicle is affected by an unrepaired safety recall involving the high-voltage battery during Level 3 quick charging. The recall states that affected vehicles may develop excessive lithium deposits in battery cells, increasing electrical resistance and potentially causing rapid battery heating while Level 3 quick charging. The recall also states that if quick charging continues, a battery fire may occur, increasing the risk of injury. The recall status remains incomplete with the remedy not yet available. Owners are instructed not to use Level 3 quick charging through the CHAdeMO connector until the remedy is completed. This removes the vehicle’s fast-charging capability and leaves the vehicle subject to an unresolved battery safety recall. The vehicle is available for inspection upon request. The issue is confirmed by the active NHTSA recall record and manufacturer recall number R24B2 / NHTSA recall number 24V-700.
ELECTRICAL SYSTEM04/30/2026
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ELECTRICAL SYSTEM04/21/2026
When my battery range falls below ~125 miles, I have extreme range fluctuations especially at freeway speeds with any hills. Because I drive over a mountain range to commute to work, I can't safely drive the car. This is a known issue related to the recall from 2024 that has not been fixed. When I first encountered the issue in December 2025, I did not know about the recall. I took it to the Nissan dealer (Stevens Creek Nissan) and they did not tell me that there was a recall on the battery and that I shouldn't fast charge. At the time, I was fast charging to get the range safely above 120 miles so that I could make it home without complete battery failure.
Showing 12 of 158 complaints.
