2025 Subaru Forester

my car came to a sudden and immediate stop, causing the car behind me to collide with my rear end. in researching this, i have discovered that my car make and model are subject to a class action suit for what is called "phantom braking." I was not injured but the driver of the other car claimed that his son in the back seat was injured. There were no warning indicators going off, either visual or audio. the vehicle's condition was observed by a XXX Police Officer at the scene, and an accident report (XXX) was filed, to be available sometime next week. I contacted my insurance company, State Farm, about 8 PM, after having been directed by an officer to pull around the corner to a side road. they issued a claim # XXX and told me to have the car towed to their approved body shop Bucci's Auto Body in [XXX]. [XXX], the principal at Bucci's inspected the car the following morning and provided an estimate for repairs which State Farm accepted and I authorized to begin. He has not touched any of the electronic data system modules, nor disconnected the battery, and has been instructed in writing not to, so that the forensic evidence can be retrieved. Therefore, there is no information available yet on the mechanical or systems causes of the crash, but it is being preserved for future retrieval and analysis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On October 7, 2026 at approximately 7:40 PM, the EyeSight system inexplicably stopped working with a warning light notification. Prior to the EyeSight failure, the touchscreen froze completely with subsequent inability to control the climate and other control options. After pulling over and stopping the engine and then restarting several times, the problem did not resolve. After parking and shutting the engine and then restarting after a hiatus of not driving, the problem resolved. The EyeSight system failure created a risk due to loss of pre-collision braking and throttle management, lane keep assist and adaptive cruise control. No incident occurred. I am scheduling a visit to Subaru dealer on October 13, 2026.

I never ride in the back seat and very infrequently have back seat passengers. However, every time I do they all complain about how difficult it is to "buckle up", I never thought much about it until I started visiting my grandkids and would have to buckle them; it is very difficult to access the clip. That in itself is bad enough, but there have been two occasions now where the seatbelt has come undone after I know it was properly latched, causing my grandsons booster to not be restrained while I was driving. I scheduled an appointment with AutoNation Subaru in Carlsbad CA on 30 September to see if the seatbelt clips could be extended for better access. When I showed up for the appointment, I was told there was nothing they could do to correct the issue. I looked online and discovered this is a common problem with this vehicle and others are complaining about similar issues such as the clip not fastening, the clip being difficult to access and an alarm sound/not sounding. As far as I could find, there are no recalls for this issue. I feel this is a significant safety issue. I'm not sure if it is the difficulty in accessing the clip, or faulty clips, but if these can't be relied upon to be stable during routine driving, I am terrified as to what might happen in a collision. This is the first time I have ever purchased a Subaru, and I did so because of their reputation for safety. I am now second guessing my choice. Could you please look into this for me and the other owners. Thank you

The contact owns a 2025 Subaru Forester. The contact stated that while her husband was driving on a road trip at interstate speed with the contact and her daughter inside the vehicle, the vehicle started shaking violently from side to side. The driver pulled over to the side of the road momentarily. The driver resumed driving, and upon accelerating to overtake a vehicle, the engine made an abnormal sound; the vehicle started shaking violently and pulling from side to side and made abnormally loud and rumbling sounds. The driver pulled over to the side of the road. The vehicle was towed to the dealer, where it was test driven, and the failure was duplicated. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure by phone and by email. The failure mileage was approximately 15,000.

I had made a right turn onto an avenue, then crossed another main avenue that breaks up the first avenue, and attempted to continue onto the original avenue. Suddenly, before I could continue to drive down the avenue and complete the maneuver, the pre-collision breaking system activated (I could see the wording in red on the screen above the steering wheel) and the breaks were triggered by the system thereby completely stopping the car. (phantom breaking). Fortunately, the road ahead was clear (there was nothing on the road, and the weather was perfectly clear) and I was going slow and wearing a seatbelt. Of course my safety was put at risk because (a) I was jerked in my seat and (b) I could easily have been rear-ended or hit broadside by oncoming traffic to my right. In the case of both a rear-end collision or being hit broadside, another driver or passenger could have been injured. I brought the car to the dealer at my earliest opportunity. The tech didn't see whatever code he was looking for and therefore could not reset the system. I am concerned about continued driving of this car and understand this is not an entirely uncommon event for the 2025 Subaru Forester. Although the system could not be reset, I feel it's important to report this incident to the NHTSA for inclusion in your data base. Thank you

The radio/HVAC system in the 2025 Subaru Forester has a major delay problem which causes the unit to freeze and not accept user input, delay connectivity, and HVAC conteol, and volume comtrol/on/off, etc. This can take up to 90 seconds to work and if already driving, causes unnecessary fiddling which is a safety concern. The manufacturer is aware of the issue and considers it acceptable. Compared to other manufacturers, it is far from acceptable or safe. Since the manufacturer is clearly aware of the issue without intending to fix the issue, I am bringing this to your attention and hope you can do something to help. Now that the HVAC and entertainment comtrols are integrated into the vehicle and aftermarket is no longer an alternative, the consumer is dependent upon the manufacturer to provide and fix a bad/faulty product. The more I have to take my eyes off the road. The greater the risk for an accident.

Driving in middle lane on i-87 heading towards albany (around it), car alarmed (flashed a red box on dashboard) and then the AEB braked for shadows in front and caused cars to swerve behind us with semi trucks getting too close. Could not get the car to stop breaking and other drivers were very upset at us. Will be taking to subaru for next appointment to recalibrate and teach me how to turn off. Have not confirmed yet with dealer or had inspection yet, as it only happened today 9/14/26 around 12pm-1pm. Unknown for availability for inspection upon request. Has happened in past for smaller turns on backroads around home but never this bad.

I recently noticed that the metal lip and outer cap area of my fuel filler neck is rusting. This isn't just a cosmetic issue this is the exact surface where the gas cap needs to seal to keep the fuel system airtight. Because it’s rusting it’s going to ruin that seal, cause fuel vapor leaks, and trigger a check engine light. In addition to the fuel neck, both my front driver and passenger side windows screech and vibrate heavily whenever they get wet from rain or a car wash. The glass binds up in the wet run channels, which is putting unnecessary strain on the window regulators and motors and makes it difficult to see out of my windows and view my side mirrors properly. Dealership admitted that there are four other vehicles I have within the same make, model,year and similar mileage that have the exact same issue which is a need for there to be a safety recall. They got a bad batch of vehicles with a defect that is affected multiple other vehicles that are like mine.

Sunroof cracked completely on its own while vehicle was parked. No surface impact, chip, marking or exterior imperfection in the glass was present. There were small air bubbles in the pane mould around the corner where the crack appeared and spread across the pane. Dealership replaced it under factory warranty after Subaru of America approved the claim at no cost at 15,216 miles.

Noticeable noise after oil change and tire rotation that became progressively worse over time. Constant humming/growling noise from the rear that increases in volume and intensity with speed. Noticeable at 40 mph and higher and floor vibration present at highway speed, especially under the dead pedal. Droning propeller sound. Upon inspection, both rear hub bearing units were failing prematurely and were replaced at 29,240 miles at no cost under the factory warranty.

Purchased new 2025 Subaru Forester Hybrid Sport on 01 May 2025 (owned 19 months). Approximately 156 DAYS (a little over 5 months) after purchase we began having trouble with an unknown fuel system defect which prevents the vehicle from being refueled, disables our hybrid system, disables safety features such as the vehicles eyesight system, cruise control, and RAB. Vehicle leaking strong gas smell. Issue has been increasing in frequency, occurring more often, and now escalating to leaking fuel all over the side of my car. I took my vehicle to the Subaru service center at the dealership for repairs on: 06 OCTOBER 2025 (~14,700 miles), 22 OCTOBER 2025 (17,394 miles), 09 MARCH 2026 (27,470 miles), 02 JULY 2026 (35,782 miles), 23 JULY 2026 (35,782 miles) To date, Subaru has been unable to identify the direct cause of the problem and replacing the gas cap is a bandaid on the unknown issue.

The harness was missing stitching on one side. They're supposed to be two levels to connect the harness for a smaller child. One side had two levels. The other side it only had one. Safety first is sending me a brand new harness.