Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2024 Toyota Crown Hybrid, assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its VIN to decode that exact car, its engine, trim, assembly plant and factory equipment, alongside these records.
Open a VIN recordRecalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Toyota Crown Hybrid year.
No EPA fuel-economy match for this model. Naming may differ, or it predates EPA records.
The parts named most often across 17 owner complaints filed with NHTSA for this make, model and year.
1 crash
Complaints are self-reported and skew toward problems people find alarming, so read this as where to look rather than as a defect rate.
When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the fix involves a software update for the engine control unit. Since there is no official documentation for the Toyota crown platinum which shares the same engine configuration, Toyota refuses to provide a resolution. This puts vehicles occupants at risk of a crash, as if you are expecting to accelerate and the vehicle refuses, another driver might not anticipate this and put you at risk of a crash due to the inability to accelerate properly and safely.
Our 2024 Toyota Crown Platinum has been experiencing random loss of power or torque when merging into traffic from a complete stop. The vehicle will be working fine; then, while attempting to accelerate from a complete stop, there is no torque or ability to accelerate up to posted speed. Not sure if it is an engine or transmission issue…but it represents a significant safety concern when it happens if pulling out from a stop to merge into oncoming traffic. The driver of the vehicle judges if it is safe to make a right turn on red (for example) and when the car does not perform as expected and there is a loss of torque or acceleration, this creates an opportunity for other drivers to rear end you as your vehicle is moving at a very slow rate of speed and not accelerating to appropriate traffic conditions.
Hood prop rod comes loose from hood when tying to lift hood slightly so I can close it.
2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.
The main instrument panel on numerous occasions remains locked on “Experience Drive Connect”, usually when starting the vehicles, but occasionally when the vehicle is being driven. Sometimes when we can turn off the car and restart, the screen will begin normal functions. Yesterday the screen remained locked after 5 shut-downs and we had to drive with a locked screen. This causes the loss of some critical functions. The fact that there remains no remedy places drivers at greater risk and should not be acceptable to the FTC nor affected Toyota drivers. We should not have to trade a higher end 2024 vehicle with 10K miles for another brand to remedy this issue. Additionally, the vehicle may lose trade value with a pending recall that prevents dealers from certifying the auto.
I was backing up the vehicle into a driveway and then again the screen went blank and no back up lights as well. This vehicle had just been back from the dealer and they had requested photos which I did immediately and back to the dealer for about the 6th time for the same issue.
With "hold" feature engaged after 3 to 4 minutes car moved forward ON IT's own and main panel displayed EPS TURNED on. this happened 4 times in about 15 minutes. AFTER I had car in the dealership THAT DAY.
I had Hold feature engaged during a I-70 construction traffic stop. after 7 or 8 minutes auto rolled forward by it's self and something like eps turned on. I was floored at this hazzard and it could have killed someone, if they were infront of my auto.
Intermittently as I press on the brake, the engine loses power, engine feels like it is going to die and the charge meter on the dash display drops to no charge. Right before the engine dies the engine regains charge on the dash display charge meter and the engine returns to normal. So far the engine has never totally died on me yet.
The contact owns a 2024 Toyota Crown. The contact stated that while attempting to accelerate from a stop, the vehicle hesitated while accelerating. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that no cause for the failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7,000.
When starting into traffic from a dead stop - stop sign, merging, traffic light - the car hesitates acceleration. It stumbles and shudders like it has run out of gas for h n it has not. This puts me in danger when pulling out into traffic since the car does not take off properly. The car has 16,151 miles on it and this issue has begun within the last 60 days. It has had no previous problems. I have not yet taken it to a dealer. There are no warning lights lit wh n this happens. The date below is the most recent.
2024 Crown Platinum 5k miles. This incident has happened several times. The car will completely stall out, have no power, won’t move. It’s random at times and other times it after a stop sign, yield, or slow down in speed. When you go to give it gas you have to stick the gas pedal to the floor and pray it will go. It always comes out of it, but takes a few seconds to get it together. It’s like it doesn’t know what mode it’s in- hybrid or power, so it sits and thinks about it. This could be deadly in the right situation.
Showing 12 of 17 complaints.

NHTSA frontal crash test
Rated configuration: 2024 Toyota CROWN HYBRID 4 DR 4WD
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