2 complaint-reported fatalities on this model.
SEAT BELTS06/28/2022
Just as I parked, the explosive seatbelt retractor for the rear passenger seat activated. There was a loud pop from the charge and the plastic seatbelt alignment clip flew off, and smoke came out from around the seatbelt. Had the vehicle been in motion there would have been a very serious safety hazard from the distraction, and if someone was in the back, there was the clip that flew off that could have struck them. No one was in the seat at the time of the incident. The seatbelt is now stuck in the retracted position. The component has not been inspected. There were no warning lamps before or after the failure. The climate control system does have an error and is not cooling. The error is for the A/C pressure sensor, so it does not seem related. I do have an appointment for the climate control system, so I can have the component inspected by the service center. Ambient temperature was approx 85F at the time of the incident. The sunroof was set to vent position while driving, and the climate control system fan was operating so interior temp should have been around 85F as well.
VEHICLE SPEED CONTROL08/11/2019
I WOS DRIVING FROM WORK TO HOME I TOOK THE PARKWAY I WOS GOING 60 MILES THEN IN HIS OWN THE CAR STARTING INCREASING SPEED SO I MOVE THE SHOULDER I PUT THE CAR NEUTRAL AND STOP THE CAR.THE TOOK ME 3 TRY TO THE CAR GO BACK TO NORMAL. I DONT KNOW IF THIS CAR GOT I RECALL.
POWER TRAIN07/09/2017
AFTER STARTING AND BEGINNING MOTION THERE'S A SLOWING IN MOTION AS THOUGH THE BRAKES HAD BEEN SLIGHTLY TAPPED OR AS THOUGH THE ABS HAD TOLD THE TRANSMISSION COMPUTER TO SLOW DOWN. GAS CONSUMPTION WAS 16MPG. AFTER SEVERAL YEARS ONE TECH LISTENED TO ME, ADJUSTED THE 'FEEDBACK' FROM ABS TO THE TRANSMISSION MODULE COMPUTER AND THE SENSATION OF BRAKED SLOWING WAS GONE! AND THE GAS CONSUMPTION BECAME 19MPG! SEVERAL YEARS LATER MY DOOR LOCKS SHORTED OUT AND HAD TO BE REPLACED AFTER DESTROYING TWO BATTERIES. THE TECH THEN REPORTED THAT HE HAD REPROGRAMMED THE ELECTRICAL SYSTEM TO 'FACTORY SPECS' AT THAT POINT THE 'SLOWING (BRAKED)' PROBLEM RECURRED AND THE GAS CONSUMPTION DROPPED BACK TO 16 MPG. HOW CAN I GET THE CAR READJUSTED TO GET RID OF THE 'SLOWING' PROBLEM AND RETURN TO 19MPG GAS USAGE??? [XXX] , [XXX] MY DEALER IS :CARTER VOLKSWAGEN,SEATTLE, WA MY E-MAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
VISIBILITY/WIPER08/08/2016
DRIVERS SIDE WINDOW FELL PARTIALLY INTO THE DOOR WHILE OPERATING WINDOW POWER CONTROL DURING DRIVING OPERATION ON HIGHWAY. UPON REACHING THE DESTINATION AND TOUCHING THE WINDOW POWER CONTROL, THE WINDOW COMPLETELY FELL DOWN INTO THE DOOR. THIS EVENT IS THE SECOND TIME IT'S HAPPENED ON THIS VEHICLE.
ENGINE06/24/2015
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE HAVING A ROUTINE SERVICE PERFORMED AT AN INDEPENDENT MECHANIC, THE TECHNICIAN DIAGNOSED THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMfire03/09/2015
PASSAT BEGAN TO ACCELERATE UNDER NO PRESSURE TO PEDAL. PASSAT STARTED TO ACCELERATE FAIRLY SLOWLY BUT STEADILY AT FIRST, THEN IT INCREASED. IT WASN'T POSSIBLE TO DECELERATE/NO PRESSURE ON THE BRAKE PEDAL STOPPED THE ACCELERATION. IT BEGAN TO REACH AN UNSAFE SPEED THEN I BEGAN TO DOWNSHIFT AND TO APPLY THE BRAKE IN SEQUENCE TO SLOW THE PASSAT, THEN I TRIED TO SLOW THE VEHICLE TO COAST IT ONTO THE SHOULDER, BUT THE SPEED REMAINED TOO HIGH TO HALT THE CAR. HAVING NO OTHER WAY TO SLOW THE VEHICLE, I STARTED TO DOWNSHIFT AND TO APPLY EXTREME PRESSURE TO THE BREAKS, AND WAS ABLE TO SLOW THE VEHICLE ENOUGH AFTER SEVERAL MILES OF DOWNSHIFTING AND RIDING THE BREAKS TO REACH A POINT AT WHICH I COULD SHIFT THE CAR INTO NEUTRAL, THEN BEGAN COASTING IT UP A LONG DRIVEWAY WHILE THE ENGINE CONTINUED TO RACE AND REV. I THEN DROPPED THE CAR INTO NEUTRAL AND ENGAGED THE EMERGENCY BREAK, THEN FORCED THE TRANS INTO PARK AND SHUT THE PASSAT OFF. THE FRONT BREAKS WERE BOTH GLOWING, WITH THE DRIVER'S SIDE HAVING BURST INTO FLAMES AS A RESULT OF THE FRICTION AND HEAT FROM HAVING RIDDEN THEM FOR SEVERAL MILES. SHOP THAT EXAMINED THE PASSAT ASSESSED THAT THE THROTTLE BODY CONTROL MODULE HAD FAILED AND WASN'T COMMUNICATING WITH THE MAIN ON-BOARD COMPUTER, AND THAT THIS TYPE OF PROBLEM HAD BEEN SEEN BEFORE ON OTHER VOLKSWAGEN MODELS OF THE SAME ERA. TECHNICIAN INDICATED THAT THIS WAS THE THIRD TIME THAT HE'D SEEN THIS FAILURE. IT APPARENTLY USUALLY RESULTS IN THE CAR COMING TO A STOP ALTHOUGH THERE ARE OTHER CASES CUSTOMERS REPORTED THAT RESULTED IN THE UNCONTROLLED ACCELERATION THAT I EXPERIENCES. THE BREAKS AND OTHER INTERNAL COMPONENTS WERE SIGNIFICANTLY DAMAGED AS A RESULT OF THE ACCIDENT/THROTTLE BODY FAILURE, AND THE VEHICLE HAD TO BE SCRAPPED. SOMEONE SHOULD RESEARCH THIS FURTHER AS THIS IS A POTENTIALLY FATAL ISSUE. PLEASE CONTACT ME IF ANY FURTHER INFORMATION IS REQUIRED TO INVESTIGATE. *TR
FUEL/PROPULSION SYSTEM03/02/2015
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT WHILE INSPECTING THE VEHICLE, FUEL WAS DISCOVERED LEAKING FROM THE REAR PASSENGER SIDE SUB FRAME. ALSO, THE CONTACT INDICATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 119,000.
ELECTRICAL SYSTEM,STRUCTURE06/18/2013
CAR WAS HAVING A FOUL ODOR. DEALER DID NOT HAVE INFORMATION FOR OTHER COMPLAINTS. AFTER WORK, CAR WOULD NOT START, ALARM WOULD NOT STOP. ALARM KILLED BATTERY. DEALER SAID LEAK IN SUNROOF CAUSED MODULE TO CORRODE AND LEAK INTO INTERIOR. $1,440.00 TO REPAIR. PROBLEM IS IDENTIFIED IN CLASS ACTION BUT OUR CAR IS NOT INCLUDED. I AM LEASING A CAR FOR MY SON TO DRIVE BUT NOW HIS DAUGHTER HAS ECZEMA AND ASTHMA FROM THE MOLD. HOW CAN I GET VW TO FIX MY CAR TOO? *TR
EXTERIOR LIGHTING12/03/2012
TL* THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS IN ACTIVATION, THE HEADLIGHTS SUDDENLY BECAME DIM. THE CONTACT DECELERATED TO 40 MPH DUE TO THE DISTORTION OF HIS VISIBILITY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT BOTH PLASTIC HEADLIGHT LENSES EXHIBITED A BROWN FILM AND OXIDATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
ELECTRICAL SYSTEM,SERVICE BRAKES12/01/2012
PURCHASE VEHICLE ON NOVEMBER 23,2012 AFTER GETTING THE MECHANICS APPROVAL THAT IT IS SAFE TO DRIVE (OIL PRESSURE LIGHT WAS ON) SUPPOSEDLY THE VEHICLE PASSED EMISSIONS,AND DROVE 17 MILES AWAY FROM DEALERSHIP APPLE AUTO IN WALLINGFORD,CT WHEN THE CAR JUST SHUT DOWN WHILE DRIVING. NO POWER. THE VEHICLE WAS TOWED BACK TO DEALERSHIP AT MY EXPENSE. *TR
ENGINE AND ENGINE COOLINGfire09/09/2012
WAS DRIVING VEHICLE ON THE HIGHWAY , THE VEHICLE'S CHECK ENGINE LIGHT AND BRAKE LIGHT CAME ON AND THE VEHICLE COMPLETELY SHUT DOWN , I PULLED OVER TO THE SIDE OF THE HIGHWAY I SEEN SMOKE I OPENED THE HOOD AND IT WAS ON FIRE. I CALLED POLICE AND FIRE. THE FIRE WAS PUT OUT THE FANS ARE MELTED AND I'M NOT SURE WHAT ELSE IS BURNED , I HAVE NO IDEA WHAT COULD HAVE STARTED THE FIRE THE VEHICLE IS TAKEN CARE OF AND THERE'S NO WARNING LIGHTS ON , ON THE DASH. *TR
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM02/29/2012
CARS ABS MODULE HAS FAILED, AND CANT AFFORD THE ESTIMATED PRICE OF 1500$ TO GET IT REPAIRED. *TR
Showing 12 of 675 complaints.