FUEL/PROPULSION SYSTEM11/09/2025
I have contacted Volkswagen about my recall over a month ago the man claimed he ordered the parts and would be in contact but has never contacted me ever since and since then my vehicle has completely stopped working and the gas smell is at a very dangerous level
FUEL/PROPULSION SYSTEM09/04/2025
The flange for the fuel does not leak from that i can see couse if it was leaking it would be on the ground.
EXTERIOR LIGHTING10/24/2024
Hello: this is the 2nd VW TOUAREG this year to repair so far, this one is a 2004 model that I have had to replace complete left & right xenon headlamp assembly Very pricy. Wiring insulation turns brittle, cracks & falls off inside the headlamp assembly, This allows the bare wires to touch & short causing fuses to blow shutting off headlamps while driving at night. This I think should be recalled, I have fixed 5 of these TOUAREGs in 4 years for this same problem. THANK YOU 10/24/24
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGfire04/24/2023
My SUV was sitting for a few days at the airport and I when I got in the car, it started fine but the headlights, interior lights, power folding mirrors and the voltmeter were not working. I had to leave the car there since it was night time. The next day I drove it home in daylight and started checking fuses. I noticed two fuses (#2, #12) on the driver side fuse panel were failed. I replaced the #2, 5 amp, fuse and no changes were noticed. Then I replaced the #12, 25 amp, fuse and I heard a number of systems clicking and powering on; the lights flickered. Then I smelled burning and saw a puff of smoke come from under the dash. I immediately pulled the fuse . After troubleshooting, I found the body control module 7L6-937-049-K had caught fire internally and started to burn through the casing. Had I not pulled the fuse and disconnected the battery, this could have been catastrophic. Once I smelled the smoke, I realized it was like the acrid smell in the suv the night before. The fact the fuse blew the previous day saved the vehicle. It was parked on the fourth floor of parking garage at the airport so many vehicles could have been damaged and people endangered had it caught fire. Not to mention the disruption at an airport. There were no warning lamps. The only indication of a problem was the inoperable systems I mentioned. Also thinking back, the slight acrid smell was present the day I arrived at the airport, I had mistaken it for plane exhaust and car exhaust smells in the garage. The vehicle has not been inspected by any dealer, manufacturer or govermental agency. I have contacted the manufacturer for guidance and help with repairing. I am awaiting a response.
FUEL SYSTEM, GASOLINE06/14/2022
The contact owns a 2004 Volkswagen Touareg. The vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 17V583000 (Fuel System, Gasoline) however, the fuel pump failed after the recall repair was performed. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINEfire11/25/2021
Leaking gas caught on fire put it out but now I have no head lights no high beams replaced everything still nothing. All lights on dash go crazy kills battery all the time and had to replace something in the rear end. Overall it has cost me $2500 and I still have no headlights at all and leaking gas. It’s my only vehicle I hope next time it doesn’t catch back on fire could have been worse and still could be. Somebody could get hurt and I have kids.
AIR BAGS06/28/2021
The contact owns a 2004 Volkswagen Touareg. The contact stated while driving approximately 75 mph, the driver’s side curtain air bag deployed inadvertently. Due to the inadvertent air bag deployment, the vehicle failed to restart. The contact had not taken the vehicle to a dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
ELECTRICAL SYSTEM,EXTERIOR LIGHTINGfire11/17/2020
LIGHT WENT OUT ON DARK ROAD. NEARLY CRASHED. FOUND INSULATION ON WIRES FOR LIGHTS DETERIORATED. HARNESS WAS MELTED LOWER IN THE FENDER. ONLINE SEARCH FOUND SAME ISSUE IS COMMON AND INCLUDED FIRES.
FUEL/PROPULSION SYSTEM08/09/2020
SUV IS NOT GETTING GAS TO ENGINE
FUEL/PROPULSION SYSTEM12/04/2019
THERE IS A STRONG SMELL OF GASOLINE OUTSIDE OF THE CAR AFTER THE CAR HAS BEEN DRIVEN (OR WHILE IT'S DRIVING, BUT IT'S NOT OFTEN I'M OUTSIDE OF THE CAR WHILE IT'S RUNNING). THIS IS DUE TO THE PLASTIC HOUSING ON THE FUEL PUMP THAT HAS DEVELOPED A CRACK, AND IS LEAKING GASOLINE. THIS IS SIMILAR TO ANOTHER RECALL, 17V583000, WHICH IS FOR THE FUEL FILTER FLANGE, BUT VW IS SAYING THEY WILL NOT COVER IT UNDER THAT BECAUSE THIS IS THE HOUSING, NOT THE FLANGE. BUT IT'S THE SAME RESULT...
ELECTRICAL SYSTEM,SERVICE BRAKES08/20/2019
LIGHTS ON THE DASH COME ON HILL ASSIST SHUTS ON AND OFF BY ITSELF BRAKE LIGHT COMES ON AND OFF SUNROOF HAS OPEN BY ITSELF AC HAS STOPPED WORKING AND THE NEXT DAY WORKS AGAIN HEATED STEERING WHEEL WORKS WHEN IT WANTS THIS HAPPENED WHILE YOU'RE DRIVING OR SITTING STILL EVERYTHING I HAVE READ ON THE INTERNET HAS POINTED TO AN ELECTRICAL ISSUE THIS IS AN EVERYDAY THING
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM07/08/2019
I WAS DRIVING ON THE HIGHWAY @ 70MPR WHEN ALL OF A SUDDEN WITHOUT WARNING THE CAR STARTS ACTING SLUGGISH FOR A MIN THEN BACK TO NORMAL, AND RANDOMLY FOR THE NEXT HOUR OR SO DOES(I HAD A WAYS TO GO) THIS A FEW MORE TIMES. I GOT TO MY DESTINATION AND LET HER REST FOR THE NIGHT. THE NEXT MORNING IT WAS DOING FINE EXCEPT NOW THE EMISSION CONTROL LIGHT CAME ON AND STAYED ON. BY THIS TIME IT WAS TIME FOR THE 100,000 MILE MAINTENANCE TO BE DONE AND IT DID GREAT UNTIL ABOUT 6 MONTHS LATER I WAS DRIVING @ 35MPR WHEN IT STARTED LOOSING POWER, THO I ONLY LOST A LITTLE BIT OF POWER STEERING WAS FORCED TO COME TO A STOP, WHICH JUST HAPPEN TO BE A ONE WAY BRIDGE, BABY IN THE CAR AND HAD TO PUSH MYSELF THE REST OF THE WAY ACROSS IT. ONCE OFF THE BRIDGE I TURNED THE CAR OFF (IT STAYED ON TIL I DID THIS) LET IT REST A MINUTE AND IT STARTED UP FINE AND LET ME GO A FEW BLOCKS STILL SLUGGISH AND THEN LOST POWER AGAIN. I REPEATED THIS PROCESS FOR ABOUT 5 MILES OR SO WHEN I WAS FORCED TO PARK IT CUZ I DIDN'T WANT TO RISK CROSSING THE HIGHWAY AGAIN. HAD IT TOWED TO DEALERSHIP WHERE THEY DID THE FLANGE RECALL, THAT DIDNT' FIX THE PROBLEM SO HAD TO REPLACE BOTH FUEL PUMPS AND THAT WAS ROUGHLY @ 103,000. 8 MONTHS LATER IT HAPPENS AGAIN THIS TIME AROUND 107,000. DEALERSHIP TOOK 4 HOURS TO DIAGNOSE ONLY TO TELL ME I NEED THE FUEL TANK REPLACED BECAUSE SOMEHOW ALL THE WIRES, CONNECTORS, AND CAPS THAT HAVE TO DO WITH THE FUEL LINES/TANK/PUMPS ARE EITHER MISSING, CRACKED, OR DAMAGED SO I NEED A WIRING HARNESS AS WELL. THEY ARE QUOTING A ME $5000 FIX!!!
Showing 12 of 231 complaints.
