1 complaint-reported fatality on this model.
POWER TRAIN,UNKNOWN OR OTHER06/22/2026
I drive a 2015 BMW X5. While driving on a local street, I heard a severe banging noise underneath the car. I pulled over, and it turned out the front driveshaft had broken, striking the transmission pan and other parts beneath. When I towed the car to the shop the mechanic also found that an AC drain line dripped onto the driveshaft U-joint, causing rust over time, which led to this failure. There were no warning lights prior. If this had happened on the highway, it could have caused far greater damage--potentially to the transmission, transfer case, front differential, or even the engine. This was a serious safety risk, and I urge the NHTSA to investigate this design flaw and consider a recall on affected models before others suffer similar damage.
FUEL/PROPULSION SYSTEM12/31/2025
The HPFP failed and left my child and me dead in the water, stalled in the middle lane of a 50mph street for a half hour, nearly getting hit several times (two other vehicles crashed behind us trying to avoid us). Eventually a Sheriff helped us get the vehicle out of the road and into a nearby parking lot to wait for the tow truck. After we got to the parking lot, the Sheriff got another radio call and left without taking information or referring to a report or report number. This part has an open recall 21V-586, but both the local BMW dealership and BMW NA refuse to repair my vehicle (withou paying $18k), saying my VIN is not a part of the recall, despite my vehicle being the same engine within the production time, and my problem being exactly what was described in the recall. The pump failure has been confirmed by a crank-no-start condition, error code for low fuel rail pressure, and finding metal shavings in the fuel metering valve on the fuel pump. I am seeking assistance to be included in the recall that already exists and am frustrated to have been turned away when my vehicle meets all the criteria listed on the recall document. All of my correspondence with BMW was by telephone, so I do not have emails to attach below.
ENGINE12/28/2025
Oil leaking from the valves cover onto the manifold and could cause a fire. I have replaced the valve cover on 11/03/2022 miles 107698 I pay 1493.21 for the repair. Last week 12/23/2025 the same thing started again. The oil is leaking again on manifold the car is smoking I am afraid to drive the car. I believe I should not be paying again for the same problem.
ENGINE11/27/2025
On 11/26/2025, I was driving on the NJ Parkway, Southbound, in the left lane. The Drivetrain Malfunctioned Warning Light came on and within second my car began loosing power. I did not notice any smells. My car stalled as I stopped along the left side of the roadway. I did not have time to maneuver safely to the right, onto the shoulder of the roadway. I maneuvered my vehicle to the left side of the road. My car was pinned against the guardrail to avoid being struck by southbound vehicles. The warning light disappeared. I attempted to restart my car, it sputtered a few time with black smoke coming out of the exhaust. I called 911 and State Police Responded to protect my vehicle from being struck. About an hour later, a tow truck responded and my vehicle was towed to the BMW Dealership, 500 Route 37, Eaton Town, NJ. I believe this catastrophic failure is connected to my vehicles EGR’s system. I had my vehicle serviced at Sterling BMW, Sterling, VA, in early 2025. During that visit I was told that my vehicle’s Auxiliary EGR cooler needed to be replaced. In October 2025, I took my vehicle to BMW of Westbrook, Maine, after I received a notice from BMW that they had extended the warranty on my Auxiliary EGR Cooler and it could be replaced if needed. I provided the Dealership with the information that Sterling BMW provided me about the need to have my Auxiliary EGR cooler replaced. Westbrook BMW examined my car and said there was nothing wrong the my Auxiliary EGR cooler. My vehicle will be looked at tomorrow by Eaton Town BMW. I suspect, I will be told the failure will be related to the EGR system.
FUEL/PROPULSION SYSTEM07/15/2025
My high pressure fuel pump failed. There is a recall affecting these [XXX] ) but apparently my car even though its the same year and model, did not 'qualify'. Its exactly whats listed in the recall and its having exactly the same fault. Im facing an extremely high repair bill because its not a part of the recall.....for whatever reason INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE AND ENGINE COOLING06/17/2025
The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and it was determined that the EGR module and cooler were malfunctioning and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The contact notified the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.
AIR BAGS,FORWARD COLLISION AVOIDANCEcrash05/11/2025
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM02/06/2025
The contact owns a 2015 BMW X5. The contact stated that the water pump remained running while the vehicle was turned off, causing the battery to drain. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that the thermostat, hoses, and water pump were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted with the water pump continuously running while the vehicle was turned off. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
SEAT BELTS02/05/2025
one seat belt in the BACK SEAT on PASSENGER SIDE SEAT BELT WILL NOT PULL out . stay stuck . can pull out to 1.5 inches then somtimes "3. then back to "1.5
ELECTRICAL SYSTEM,ENGINE AND ENGINE COOLING02/03/2025
The contact owns a 2015 BMW X5. The contact stated that the vehicle was experiencing battery drainage. The vehicle was taken to the dealer, where the battery was replaced twice; however, the failure persisted. The dealer informed the contact that the auxiliary water pump was continuously running after turning off the vehicle. The dealer diagnosed the vehicle with parasitic battery draw due to the auxiliary water pump malfunction. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
ENGINE01/25/2025
My 2015 X5 decided it was not going to start. The vehicle was was looked at by a technician only to determine thay the cam sensor was not active and the car would not start. Moving forward with diagnostics the sensor was ruled out as good. Moving forward the valve cover was taken off for inspection only to find that the cam side bolt was hanging only by the wall of the valve cover. the gear is still in place it has nkt jumping timing but the end of the cam bolt is and has been broken off at the end inside the man approximately a half inch of the end of the bolt is in the hole. I stopped the technician from moving forward with anything else. I recently looked up for a recall but do not see any for the X5 but open recalls on other models. please let me know if this is a problem with the six cylinder turbo and it under sized cam bolt thank you for your help and time.
ENGINE AND ENGINE COOLING01/09/2025
The contact owns a 2015 BMW X5. The contact stated that while driving approximately 45 MPH, the vehicle began to lose automotive power and reduced speeds and smoke was present coming from the engine compartment. The vehicle was driven to the home and while parked in the garage the temperature gauge indicated that the engine temperature was extremely hot. The vehicle was later towed to the local dealer who diagnosed that the coolant pump and coolant pump connector was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was not contacted. The failure mileage was 151,000.
Showing 12 of 149 complaints.
